We recommend using the engine block
heater for starting when the ambient
temperature is at or below-9°F (-23°C)
See Engine Block Heater (page 88).
When operating in cold weather, you can
use Motorcraft® cetane improvers or
non-alcohol-based cetane improvers from
a reputable manufacturer as needed.
Do not crank the engine for more than 10
seconds as starter damage may occur. If
the engine fails to start, turn the key to the
off position and wait 30 seconds before
trying again.
Your vehicle may be equipped with a cold
weather starting strategy that prevents
severe engine damage by assisting in
engine lubrication warm-up. In extremely
cold ambient temperatures, this strategy
activates and prevents the accelerator
pedal use for 30 seconds after starting
your vehicle. A message appears in the
information display as your vehicle warms
up. By not allowing the accelerator pedal
use, the engine oil can properly lubricate
the bearings preventing engine damage
due to lack of proper lubrication. After the
30-second warm-up period, the
accelerator pedal is operational again and
a message appears informing you that your
vehicle is ok to drive.
When starting the engine in extremely cold
temperatures, for example
-15°F (-26°C),
we recommend you allow the engine to
idle for several minutes before driving your
vehicle. Illuminates when you switch the
ignition on as part of the
pre-starting system.
1. Turn the key to the on position without
turning the key to the start position. Do
not start the engine until the wait to
start indicator turns off. 2. When the wait to start indicator turns
off, turn the key to the start position
and release the key as soon as the
engine starts. After starting the engine,
the glow plugs may remain on for a
period. If you do not start the engine
before the glow plug activation time
ends, you need to reset the glow plugs
by turning the key to the off position.
3. After the engine starts, allow it to idle for about 15 seconds. This is to protect
the engine. Do not increase engine
speed until the oil pressure gauge
indicates normal pressure.
DIESEL PARTICULATE FILTER
Your vehicle is equipped with a diesel
particulate filter. The diesel particulate
filter is an inline filter in the exhaust system
that reduces carbon emissions by trapping
exhaust particles before they reach the
tailpipe. The diesel particulate filter looks
similar to a traditional exhaust catalyst,
except larger, and is part of the exhaust
system under your vehicle. The filter
couples to a diesel oxidation catalyst that
reduces the amount of harmful exhaust
emitted from the tailpipe. As soot gathers
in the system, it begins to restrict the filter.
Periodically, you need to clean the soot
that gathers inside the filter. You can clean
the soot in two different ways, passive
regeneration and active regeneration. See
Emission Control System
(page 105).
Both methods occur automatically and
require no actions from the driver. During
either one of these regeneration methods,
you may notice a change in exhaust tone.
At certain times, various messages related
to the diesel particulate filter appear in the
information displays.
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•
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of
components affecting emission control,
such non-Ford parts should be the
equivalent to genuine Ford Motor Company
parts in performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle ’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details. On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have closed
properly. See Refueling (page 100).
• driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed
city/highway driving. No additional vehicle
service is required.
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in the system, it begins to restrict the filter.
You need to periodically clean the soot
that gathers inside the filter. You can clean
the soot in two different ways, passive
regeneration and active regeneration. Both
methods occur automatically and require
no actions from the driver. During either
one of these regeneration methods, you
may notice a change in exhaust tone. At
certain times, the information display
shows various messages related to the
diesel particulate filter. See Information
Displays (page 62). Passive Regeneration
In passive regeneration, the exhaust
system temperature and constituents
automatically clean the filter, or reduce
the soot level, by burning (oxidizing) the
soot. Cleaning occurs naturally because of
normal engine operating conditions (at
varying levels, due to driving patterns).
Diesel Particulate Filter Maintenance
You must properly maintain your vehicle's
diesel particulate filter in order for it to
function properly.
Do not disregard the following maintenance messages: Action and Description
Message
This may degrade vehicle performance and could lead to
engine damage that may not be covered by the vehicle
Warranty.
Exhaust filter overloaded
Drive to clean
Exhaust filter at limit
Clean now
Failure to perform active or Operator
Commanded Regeneration when
instructed could result in a clogged diesel
particulate filter. If your diesel particulate
filter fills beyond the regeneration
threshold, your vehicle disables the ability
for active and Operator Commanded
Regeneration. This could result in
irreversible damage to the filter requiring
replacement that your warranty may not
cover. If your vehicle is not equipped with
Operator Commanded Regeneration,
check with your dealer for availability. Once the diesel particulate filter is full of
exhaust particles, the engine control
module commands the exhaust system to
clean the filter through a process called
active regeneration. Active regeneration
requires the engine computer to raise the
exhaust temperature to eliminate the
particles. During cleaning, the particles
convert to harmless gasses. Once cleaned
the diesel particulate filter continues
trapping exhaust particles.
The regeneration process operates more
efficiently when you safely operate your
vehicle at least 30 mph (48 km/h) with a
steady pedal for approximately 20 minutes
to complete the process. The frequency
and duration of regeneration fluctuates by
how you drive your vehicle, outside air
temperature, and altitude. For most driving,
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If the diesel particulate filter is near or at saturation, a message requesting
permission to initiate filter cleaning appears in the information display:
Action and Description
Message
Answer yes to this prompt and then follow the prompts
regarding exhaust position as needed to initiate Operator
Commanded Regeneration. Be sure to understand each
prompt. If you are not sure what is being asked by each
prompt, contact an authorized dealer. The display confirms
the operation has started and when it has finished. You can
also drive to clean the filter. See Active regeneration earlier
in this chapter.
Exhaust Filter Full Clean
Soon When the system is at the point
of oversaturation, the service
engine soon light illuminates.
The following message appears in the information display: Action and Description
Message
You cannot initiate cleaning. You must have your vehicle
serviced by an authorized dealer.
Exhaust filter over limit
Service now
Once Operator Commanded Regeneration
starts, the engine ’s rpm raises to
approximately 2000 rpm and the cooling
fan speed increases; you will hear a change
in audible sound due to the fan and engine
speed increase.
It is not necessary to open the hood on the
engine compartment. Once Operator
Commanded Regeneration is complete,
the engine rpm and fan returns to normal
idling. The exhaust system remains very
hot for several minutes even after
regeneration is complete. Do not reposition
the vehicle over materials that could burn
until the exhaust system has had sufficient
time to cool. Depending on the amount of
soot collected by the diesel particulate
filter, ambient temperature, and altitude,
Operator Commanded Regeneration lasts
approximately 30 minutes. Operator Commanded Regeneration
with Automatic Regeneration Control
(If Equipped)
If your vehicle is operated with significant
stationary operation, low speed drive
cycles less than 25 mph (40 km/h), short
drive cycles, drive time less than 15 minutes
or the vehicle does not fully warm up,
passive and active regeneration may not
sufficiently clean the diesel particulate
filter system. You can switch off automatic
regeneration until better driving conditions
are available, for example steady high
driving. You can then switch automatic
regeneration back on to clean the diesel
particulate filter.
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GENERAL INFORMATION
WARNING
Exceeding these ratings by
overloading can cause component
failure resulting in property damage,
personal injury or death. Fluid Temperature
If the operating temperature exceeds
250°F (121°C), the rate of axle lubrication
oxidation increases and shortens the life
of the lubricant and seals, requiring axle
lubrication changes to become more
frequent to preserve the axle. Do not
consistently run extreme pressure (EP)
lubricants above
250°F (121°C).
Axle Conversions WARNING
When operating a loaded vehicle, the
driver must keep all adjustable axles
on the ground at all times, supporting
their share of the vehicle ’s load. Failure to
do so can overload other axles, tires,
wheels, springs, steering components,
brakes and frames, resulting in early
component failure, loss of vehicle control,
possible property damage and personal
injury. We do not recommend, or approve,
performing axle conversions. However, we
understand that, on occasion, others install
aftermarket add-on axles on the truck
chassis that allow operator control for
weight transfer from other axles (such as
air lift axles). LIMITED SLIP DIFFERENTIAL WARNING
If both wheels are not raised off the
ground, the one wheel that is not
raised may pull the vehicle off its
support, possibly resulting in personal
injury. This axle provides added traction on
slippery surfaces, particularly when one
wheel is on a poor traction surface. Under
normal conditions, the limited-slip axle
functions like a standard rear axle. The axle
may exhibit a slight noise or vibration
during tight turns with low vehicle speed.
This is normal behavior and indicates the
axle is working.
Both wheels must be raised off the ground
should it be necessary to operate one
wheel with your vehicle stationary.
ELECTRONIC LOCKING
DIFFERENTIAL
Driver-Controlled Locking
Differential
Note:
Never use the differential lock at
vehicle speeds above
25 mph (40 km/h).
Some drive axles have a driver-controlled
differential lock. The differential lock can
lock or unlock the differential when your
vehicle is moving or stopped. When extra
traction is required, the differential lock
provides full power to both wheels.
When you lock the differential, your
vehicle ’s turning radius increases
(under-steer).
Take care to avoid sudden accelerations
when both drive wheels are on a slippery
surface.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Avoid driving too fast during the first
1,000 mi (1,600 km)
. Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Drive your new vehicle at least
500 mi
(800 km) before towing a trailer. Make
sure you use the specified engine oil. See
Capacities and Specifications
(page
261).
Do not add friction modifier compounds
or special break-in oils during the first few
thousand miles (kilometers) of operation.
These additives may prevent piston ring
seating.
GENERAL DRIVING POINTS
General Information
• Accelerate smoothly and evenly. Rapid
acceleration increases fuel
consumption without increasing engine
performance.
• When approaching a hill, press the
accelerator smoothly to start the
incline at full power, and then shift
down as needed to maintain vehicle
speed.
• When going down a hill, or long steep
grades, prevent overspeeding of the
engine. Normally, choose the same
gear to descend the hill that you use to
ascend the hill. The engine governor
has no control over engine speed when
it is being pushed by a loaded vehicle. •
Do not operate in a gear that permits
an engine speed more than the
maximum governed speed or high-idle
RPM (no load).
• Always shift to a lower gear at high
altitudes to prevent engine smoking.
Backing Up WARNINGS
All vehicles have blind spots. To
reduce the risk of severe injury or
property damage, never move your
vehicle to the side or rear or change lanes
without being sure your way is clear on
both sides and to your rear. To reduce the risk of the possibility
of personal injury while backing up
the vehicle, always be sure your
vehicle ’s path is clear. Before backing up your vehicle, be sure you
can do so safely. If anything behind the cab
limits your view, do not rely on mirrors
alone to make sure that your intended path
is clear. If other people are in the vicinity,
have someone standing well behind your
vehicle and outside of your intended path
(visible through an exterior mirror) guide
you as you back up.
Although OSHA or some governmental
regulations may require the use of an
electrical or mechanical back up alarm to
warn bystanders, such an alarm does not
guarantee that the intended path is clear.
When in doubt, get out of your vehicle and
visually check the intended path is clear.
Back up slowly as to allow others time to
move, if necessary.
If you install an electrical back up alarm,
connect it to the backup lamp circuit.
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In order to operate the engine in
temperatures of 32°F (0°C) or lower, read
the following instructions:
•
Make sure that the batteries are of
sufficient size and are fully charged.
Check other electrical components to
make sure they are in optimum
condition
• Use the proper coolant solution at the
concentration recommended
protecting the engine against damage
from freezing
• Try to keep the fuel tank full as much
as possible at the end of operation to
prevent condensation in the fuel
system
• Make sure you use proper cold weather
engine oil and that it is at its proper
level. Also, if necessary, make sure to
follow the engine oil and filter change
schedule found under the Special
operating conditions section listed in
the scheduled maintenance
information
• At temperatures of -9°F (-23°C) or
below, it is recommended that you use
an engine block heater to improve cold
engine starting
• If operating in arctic temperatures of
-20°F (-29°C)
or lower, consult your
truck dealer for information about
special cold weather equipment and
precautions
The following cold weather idling
guidelines are recommended:
• You can use Motorcraft® cetane
improvers or non-alcohol-based
cetane improvers from a reputable
manufacturer as needed.
• Maintain the engine cooling system
properly. •
Avoid shutting the engine down after
an extensive idling period. Drive your
vehicle for several miles with the
engine at normal operating
temperatures under a moderate load.
• Consider using an engine block heater.
• For extended idle times use an
approved idle speed increase device.
Winter Operating Tips for Arctic
Operation -20°F (-29°C) and
Below
The following information is a guideline
only and is not to be the only source of
possible solutions in resolving extreme
cold temperature issues.
Starting Aids WARNING
Do not use starting fluid, such as
ether, in the air intake system (see
air filter decal). Such fluid could
cause immediate explosive damage to the
engine and possible personal injury. The use of the factory engine block heater
assists in engine starting in extreme cold
ambient temperatures. See
Engine Block
Heater (page 88).
Idle Control
Your vehicle may have a factory option for
a stationary elevated idle control through
dash-mounted upfitter switches that
allows the operator to elevate the idle rpm
for extended idle periods, as well as
aftermarket equipment such as PTO
operation. You must configure this feature
even if ordered from the factory. See your
authorized dealer for required upfitting.
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THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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