911 Assist
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. For more
information about the 911 Assist feature
visit:
Website
visit www.SYNCMyRide.com www.SYNCMyRide.cawww.syncmaroute.ca
See Supplementary Restraints System
(page 37). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 212).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select: Message
Apps
911 Assist
On
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch
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(If Equipped)
You can also access 911 Assist by
pressing:
Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing MyFord Touch
™ (If Equipped)
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, US Only)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice. Note:
In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report
If you want to run a report by using the
touchscreen, select: Message
Apps
Vehicle Health Report You can also run a vehicle health
report by voice command.
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™ (If Equipped)E142599
Capacities and Specifications - 6.8L
Triton-30V - V10..........................................311
Specifications....................................................... 312
Capacities and Specifications................303
Car Wash See: Cleaning the Exterior.............................. 256
Center Console..............................................139 Removable Front Cupholders........................ 139
Changing a Bulb...........................................249 Replacing Brake/Tail/Turn/Reverse Lamp
Bulbs................................................................... 251
Replacing Cargo Lamp and Central High Mounted Brake Lamp Bulbs...................... 251
Replacing Fog Lamp Bulbs............................ 250
Replacing Front Clearance and Identification Lamp Bulbs......................... 250
Replacing Front Park and Direction Indicator Lamp Bulbs.................................. 250
Replacing Headlamp Bulbs........................... 250
Replacing the License Plate Lamp Bulb.................................................................... 252
Changing a Fuse
............................................231
Fuses........................................................................\
231
Changing a Road Wheel
...........................290
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 290
Location of the Spare Tire and Tools..........291
Removing the Spare Tire (With Spare Tire Carrier Only).................................................... 292
Tire Change Procedure.................................... 293
Changing the 12V Battery.........................245 Battery Management System (If
Equipped) ........................................................ 246
Changing the Engine Air Filter................254
Changing the Wiper Blades
.....................247
Checking MyKey System Status...............53
Checking the Wiper Blades
......................247
Child Restraint and Safety Belt Maintenance
.................................................36
Child Safety.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27
Child Seat Positioning..................................26
Cleaning Leather Seats.............................259 With King Ranch Edition................................. 260
Without King Ranch Edition.......................... 259
Cleaning Products.......................................256
Cleaning the Alloy Wheels........................261 Cleaning the Engine....................................257
Cleaning the Exterior
..................................256
Exterior Chrome Parts..................................... 256
Exterior Plastic Parts......................................... 257
Stripes or Graphics............................................ 257
Underbody............................................................ 257
Cleaning the Instrument Panel and Instrument Cluster Lens........................259
Cleaning the Interior
...................................258
Cleaning the Windows and Wiper Blades...........................................................258
Clearing All MyKeys.......................................53
Climate............................................................428 Climate Control Voice Commands..............431
Climate Control..............................................110
Climate Controlled Seats
..........................125
Cooled Seats........................................................ 126
Heated Seats........................................................ 125
Coolant Check See: Engine Coolant Check............................ 236
Crash Sensors and Airbag Indicator
........45
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control..................................................67 Principle of Operation....................................... 183
Cruise control See: Using Cruise Control................................ 183
Customer Assistance
...................................217
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................73
Digital Radio..................................................323 HD Radio Reception and Station
Troubleshooting............................................ 324
Direction Indicators........................................74 Lane Change.......................................................... 74
Driver and Passenger Airbags...................38 Children and Airbags........................................... 43
Passenger Airbag On and Off Switch ..........38
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driving Aids
.....................................................184
Driving Hints...................................................207
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index
Vehicle Storage.............................................261
Battery................................................................... 262
Body........................................................................\
. 261
Brakes..................................................................... 262
Cooling system................................................... 262
Engine.................................................................... 262
Fuel system.......................................................... 262
General................................................................... 261
Miscellaneous..................................................... 262
Removing Vehicle From Storage.................262
Tires........................................................................\
262
Ventilation See: Climate Control.......................................... 110
VIN See: Vehicle Identification Number............305
Voice Control
....................................................67
W
Warning Lamps and Indicators................84 4X2........................................................................\
..... 87
4X4 HIGH................................................................. 87
4X4 LOW................................................................. 87
Anti-Lock Braking System................................ 84
Battery..................................................................... 84
Brake System........................................................ 84
Check Fuel Cap..................................................... 85
Cruise Control........................................................ 85
Diesel Warning Lights......................................... 87
Direction Indicator............................................... 85
Door Ajar................................................................. 85
Electronic Locking Differential........................ 85
Engine Coolant Temperature.......................... 85
Engine Oil................................................................ 85
Fasten Safety Belt............................................... 85
Front Airbag........................................................... 85
High Beam.............................................................. 85
Hill Descent............................................................ 85
Low Fuel Level...................................................... 86
Low Tire Pressure Warning.............................. 86
Powertrain Malfunction/Reduced Power/Electronic Throttle Control...........86
Service Engine Soon........................................... 86
Stability Control................................................... 86
Stability Control Off............................................ 87
Transmission Tow/Haul..................................... 87
Washer Fluid Check....................................244 Washers
See: Cleaning the Exterior.............................. 256
See: Wipers and Washers................................. 70
Waxing..............................................................257
Wheel Nuts See: Changing a Road Wheel....................... 290
Wheels and Tires.........................................264 General Information......................................... 264
Technical Specifications.................................. 301
Windows and Mirrors....................................76
Windshield Washers.....................................70 Front Camera Washer........................................ 70
Windshield Wipers
.........................................70
Speed dependent wipers.................................. 70
Wipers and Washers.....................................70
Wrecker Towing See: Transporting the Vehicle....................... 205
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing Index