
When driving with a trailer or
payload, a slight takeoff vibration
or shudder may be present due to
the increased payload weight.
Additional information regarding
proper trailer loading and setting
your vehicle up for towing is
located in another chapter of this
manual. See Load Limit (page
242).
You can also find information in
the
RV & Trailer Towing Guide
available at your authorized
dealer, or online. RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/
Website
PRO TRAILER BACKUP
ASSIST™ WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
The system is not a substitute for
safe driving practices.
Note: You must always be aware of the
vehicle and trailer combination and the
surrounding environment.
Note: The system does not detect or
prevent the vehicle or trailer from making
contact with obstacles in the surrounding
environment. Note:
Keep in mind that the front end of
the vehicle swings out when changing the
direction of the trailer.
Note: The system relies on user
measurements to determine sticker
placement and system limits. It is critical to
take the key measurements correctly.
Incorrect measurements can result in the
improper function of the system up to and
including contact between the vehicle and
trailer.
Note: The system limits vehicle speed when
backing up. The system is not a replacement
for proper use of the throttle and brake
pedals.
Principle of Operation
This feature helps you to steer your vehicle
when backing up with a trailer attached.
Turn and hold the control knob in the
direction you want the trailer to go and the
system takes over the steering. This allows
you to focus on checking the mirrors and
operating the brake and accelerator.
Each trailer you use with your vehicle has
to be setup once.
You must take care to follow the setup
process accurately, to make sure the
sticker is placed correctly.
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1. Park the loaded vehicle, without the
trailer, on a level surface.
2. Measure the height to the top of your vehicle's front wheel opening on the
fender. This is H1.
3. Attach the loaded trailer to your vehicle
without the weight-distributing bars
connected.
4. Measure the height to the top of your vehicle's front wheel opening on the
fender a second time. This is H2.
5. Install and adjust the tension in the weight-distributing bars so that the
height of your vehicle's front wheel
opening on the fender is approximately
a quarter the way down from H2,
toward H1.
6. Check that the trailer is level or slightly
nose down toward your vehicle. If not,
adjust the ball height accordingly and
repeat Steps 2-6.
Once the trailer is level or slightly nose
down toward the vehicle:
• Lock the bar tension adjuster in place.
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting, and trailer
brake controls as required by law or the
trailer manufacturer.
Safety Chains
Note: Do not attach safety chains to the
bumper.
Always connect the safety chains to the
frame or hook retainers of your vehicle
hitch.
To connect the safety chains, cross the
chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground. Trailer Brakes WARNING
Do not connect a trailer's hydraulic
brake system directly to your
vehicle's brake system. Your vehicle
may not have enough braking power and
your chances of having a collision greatly
increase. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems
are required for safe control of towed
vehicles and trailers weighing more
than 1500 pounds (680 kilograms)
when loaded.
Integrated Trailer Brake Controller (If
Equipped)
WARNING
The Ford trailer brake controller has
been verified to be compatible with
trailers having electric-actuated
drum brakes (one to four axles) and
electric-over-hydraulic brakes. It will not
activate hydraulic surge-style trailer
brakes. It is the responsibility of the
customer to ensure that the trailer brakes
are adjusted appropriately, functioning
normally and all electric connections are
properly made. Failure to do so may result
in loss of vehicle control, crash or serious
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Explanation of Information Display
Warning Messages
Note:
An authorized dealer can diagnose
the trailer brake controller to determine
exactly which trailer fault has occurred.
However, your Ford warranty does not cover
this diagnosis if the fault is with the trailer.
A message indicating a trailer brake
module fault may display in response to
faults sensed by the trailer brake controller,
accompanied by a single tone. If this
message appears, contact an authorized
dealer as soon as possible for diagnosis
and repair. The controller may still
function, but performance may be
degraded.
A message indicating a trailer wiring fault
may display when there is a short circuit
on the electric brake output wire. If this
message displays, accompanied by a
single tone, with no trailer connected, the
problem is with your vehicle wiring
between the trailer brake controller and
the 7-pin connector at the bumper. If the
message only displays with a trailer
connected, the problem is with the trailer
wiring. Consult your trailer dealer for
assistance. This can be a short to ground
(such as a chaffed wire), short to voltage
(such as a pulled pin on trailer emergency
breakaway battery) or the trailer brakes
may be drawing too much current.
Points to Remember
Note: Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set. •
Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow
vehicle.
• The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brakes whether you attach a
trailer or not.
• When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. Ford is not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
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•
The tire air pressures recommended
for general driving are on the vehicle ’s
Safety Certification Label. The
maximum cold inflation pressure for
the tire and associated load rating are
on the tire sidewall. Tire air pressure
may require re-adjustment within these
pressure limits to accommodate the
additional weight of the snowplow
installation.
• Federal and some local regulations
require additional exterior lamps for
snowplow-equipped vehicles. Contact
an authorized dealer for additional
information.
Snowplow Mode (If Equipped)
Press the snowplow button on the
instrument panel to switch on snowplow
mode. The button illuminates when in
snowplow mode. A message appears in
the information display indicating that
features are turned off when in snowplow
mode.
The following features are disabled when
in snowplow mode:
• 110V inverter.
• Fog lamps.
• Heated steering wheel.
• Heated front and rear seats.
• Massaging seats.
The body module also activates the
snowplow relay that provides power to
aftermarket snowplow controls.
Switch off snowplow mode by pressing
the snowplow button or switching off the
ignition. The snowplow button is no longer
illuminated and features are turned on. Note:
The electrical system is designed to
support the addition of a residential
snowplow (up to 60 Amps continuous) and
snowplow lights (up to 20 Amps
continuous) using snowplow mode. The
system is not designed to support snowplow
usage with additional electrical aftermarket
accessories.
Operating the Vehicle with the
Snowplow Attached
Note: Drive the vehicle at least 500 miles
(800 kilometers) before using your vehicle
for snow removal.
We recommend vehicle speed does not
exceed 45 mph (72 km/h) when
snowplowing.
The attached snowplow blade restricts
airflow to the radiator, and may cause the
engine to run at a higher temperature.
Attention to engine temperature is
especially important when outside
temperatures are above freezing. Angle
the blade to maximize airflow to the
radiator and monitor engine temperature
to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your
Scheduled Maintenance information for
engine oil and transmission fluid change
intervals.
Snowplowing with your Airbag
Equipped Vehicle WARNINGS
Do not attempt to service, repair, or
modify the airbag supplemental
restraint system (SRS) or its fuses.
Contact a Ford or Lincoln dealer.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
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For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia:
8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing
[email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
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•
Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use. As a result of the above dimensional
differences, Sport utility vehicles and
trucks often will have a higher center of
gravity and a greater difference in center
of gravity between the loaded and
unloaded condition. These differences that
make your vehicle so versatile also make
it handle differently than an ordinary
passenger car.
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