TABLE OF CONTENTS
INSTRUMENT PANEL 4–5
SYNC 6–7
SYNC WITH MYFORD TOUCH 8–10
FUNCTION 11–13
COMFORT 14–15
CONVENIENCE 16–17
ESSENTIAL FEATURES 18–19
Some services may not be available in your area.
Refer to your Owner’s Manual, visit the website
or call the toll-free number for more information.
*if equipped
**available only with MyFord Touch
BASIC COMMANDS
• What can I say?
• List of commands
• Main menu
• Previous
• Next
• Go back
• Exit
• Help
• Pair my phone
PHONE
• Phone list of commands
• Dial
• Call
at work
• Call voicemail
• Do not disturb
• Listen to text message
(phone-dependent feature)
CLIMATE*
• Climate control list of commands
• Climate
• Climate my temperature
• Climate temperature
ENTERTAINMENT
• Audio list of commands:
You can also get detailed
lists of commands for radio,
USB, Bluetooth
® audio,
SiriusXM and SD card*
• Radio
-
- FM <87.9-107.9>
- FM preset <#>
• CD
- Play track <1-512>
- Shuffle
• USB
- Play song
- Play album
• SiriusXM
-
- Preset <#>
NAVIGATION**
• Navigation list of commands
• Destination street address
• Destination home
• Navigation voice
• Navigation voice volume
• Repeat instruction
• Show
SYNC®
67
SYNC is a hands-free, voice recognition system used
for entertainment, information and communication.
SYNC. Say the Word.
GETTING STARTED WITH YOUR SYNC SYSTEM
Before You Get Started
1. Set up your owner account at SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada). Register by following the
on-screen instructions. After registering, you can see
what services you may be eligible for.
2. SYNC uses a wireless connection called
Bluetooth®
to communicate with your phone. Switch on Bluetooth
mode in your phone’s menu options. This lets your
phone find SYNC. If you need more details on setting
up your phone with SYNC, visit SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada), or your phone
manufacturer’s website.
Pairing Your Cell Phone with SYNC
In order to use the many features of SYNC, such as making
a phone call, you must first connect or pair your phone
with SYNC.
To Pair Your Cell Phone for the First Time
1. Make sure that your vehicle is in park (P) and you switch
your ignition and radio on.
2. Press the phone button
. When the display indicates
No Phone Found, press OK.
3. When Add Bluetooth Device? appears in the display,
press OK.
4. When Find SYNC appears in the display, press OK. When
prompted on your phone’s display, enter the PIN provided
by SYNC into your phone.
5. The display indicates when the pairing is successful.
NOTE: The system may prompt you to —
• Set your phone as the primary or favorite (the primary
phone receives messages and voicemail).
• Download your phone book (required to use the full set of
voice commands).
• Switch 911 Assist
® on.
Tips
• Make sure you accept the request from SYNC to access
your phone.
• To pair subsequent phones, please refer to Pairing
Subsequent Cell Phones in the SYNC chapter of your
Owner’s Manual.
• If you experience pairing problems, try performing a clean
pairing by deleting your services from SYNC, deleting the
SYNC connection from your phone, and then repeating
the process.
NOTE: If you have SYNC® with MyFord Touch®, see the pairing
instructions on page 8.
Using Your Cell Phone with SYNC
NOTE: You must download your phone book to
make phone calls with voice commands by name.
Making a Phone Call
Use SYNC to make a phone call to anyone in
your phone book by pressing the voice button .
When prompted, say any of the following
voice commands:
Call
Call
For example, you could say “Call Jake Smith at
home”. SYNC repeats the command and dials
the number.
NOTE: You can also make phone calls by pressing
the voice button . When prompted, say the voice
command “Dial”, then say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, the name
and number of the person calling appears in your
display. Press the phone button
to answer an
incoming call. You can hang up at any time by
pressing and holding the phone button
.
Do Not Disturb Mode
This feature blocks incoming calls and text
messages and saves them for later. You still have
access to outgoing calls when this feature is active.
Say the voice command “Do not disturb on” to
enable and “Do not disturb off” to disable.
Using SYNC to A ccess Digital Media
SYNC has a media hub with multiple inputs
allowing you to access personal media from your
digital devices. Plug in your USB media devices
such as phones and MP3 players and use SYNC
to play all of your favorite music.
Using Voice Commands to Play Music
1 . Plug your media player into your USB port.
2. Press the voice button
. When prompted,
say “USB”, then follow-up saying one of the
following voice commands:
“Play all” “Play next song”
“Play song
3. The system repeats the command and then
plays your selection.
1617*if equipped*if equipped
CONVENIENCE
KEYLESS TRANSMITTER ICONS*
• Press once to lock all doors.
Press again within three seconds
to confirm all doors are locked.
• Press
once to unlock the driver’s
door. Press again within three
seconds to unlock all doors.
• Press
to start the panic alarm.
Press again or switch on the ignition
to stop the alarm.
• Press
twice within three
seconds to open the liftgate.
• Car finder: Press
twice within
three seconds to locate your
vehicle. The horn sounds and
the direction indicators flash.
INTELLIGENT ACCESS*
NOTE: Your intelligent access
transmitter must be within 3 feet
(1 meter) of the vehicle for intelligent
access to function properly.
To unlock and open the door, pull the
front exterior door handle. The unlock
sensor is on the back of the handle.
Make sure not to touch the lock sensor
area on the front of the handle.
To lock the doors, press and hold the
door handle lock sensor for about a
second. To avoid unlocking the door
inadvertently, make sure you only touch
the lock sensor and not other areas of
the door handle.
To unlock and open the liftgate, press
the exterior release button on top of
the liftgate pull-cup handle.
See your Owner’s Manual for more
information.
REMOTE START*
Remote start allows you to start the
engine from outside your vehicle using
your key. To start, press
and then
press twice within three seconds.
Your vehicle will run for 5, 10, or 15
minutes, depending on the setting.
See the Information Displays chapter
in your Owner’s Manual to select the
duration of the remote start system.
Once inside, switch the ignition on as
you normally would before driving. To
switch the engine off from outside the
vehicle after using your remote start,
press
once.
REMOTE CONTROL FEEDBACK
An LED on your transmitter provides
visual feedback from your remote start
or stop commands:
Solid Green: Remote start successful.
The light remains on for a short time
and then goes out.
Solid Red: Remote stop successful,
vehicle off. The light remains on for a
short time and then goes out.
Blinking Red: Remote start or stop
failed. The light blinks a few times and
then stops.
Blinking Green: Waiting for status
update. The light blinks a few times
and then stops.
110-VOLT AC POWER POINT* The power point
is located on
the rear of the
center console
and can be used
to power your
smaller electrical
devices that do
not exceed 150
watts. You can use this feature after
you switch your ignition on and the
battery voltage is above 11 volts. When
the indicator light is on, the power point
is working and ready to use.
POWER LIFTGATE*
Your liftgate has an automatic open
and closing feature. To open remotely,
press
twice on your transmitter
within three seconds. Press twice
again to close or reverse the movement.
To use the power feature from the
driver seat, press the
control
located on the instrument panel.
You can also program a new liftgate
height by opening the liftgate, adjusting
the liftgate manually to your desired
height and then pressing and holding
the liftgate control button. The system
sounds a tone once it saves the new
liftgate height.
HANDS-FREE LIFTGATE OPERATION*
To Open Your Liftgate Hands-Free While You Are at the Liftgate
1. Make sure you have an intelligent access transmitter*
within 3 feet (1 meter) behind the liftgate.
2. Move your foot under and away from the rear bumper
using a single kicking motion. Do not move your foot
sideways or the sensors may not detect the motion.
DUAL-PANEL MOONROOF AND POWER SUNSCREEN*
Use the one-touch, express-opening and express-closing
feature to control various functions. To open, press and
release the SLIDE control. The sunscreen opens
automatically and the moonroof opens to the first position.
To open the moonroof fully, press and release the SLIDE
control again. To close, pull and release the SLIDE control.
Press and release the TILT control to vent the moonroof.
Pull and release the TILT control to close the moonroof.
To open the sunscreen, press and release
. Pull and
release to close the sunscreen.
SMART-CHARGING USB PORT*
Plug in, charge and listen to your playlists, or just use the
smart-charge feature to power up your USB devices.
*if equipped