SYNC®
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SYNC is a hands-free, voice recognition system used
for entertainment, information and communication.
SYNC. Say the Word.
GETTING STARTED WITH YOUR SYNC SYSTEM
Before You Get Started
1. Set up your owner account at SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada). Register by following the
on-screen instructions. After registering, you can see
what services you may be eligible for.
2. SYNC uses a wireless connection called
Bluetooth®
to communicate with your phone. Switch on Bluetooth
mode in your phone’s menu options. This lets your
phone find SYNC. If you need more details on setting
up your phone with SYNC, visit SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada), or your phone
manufacturer’s website.
Pairing Your Cell Phone with SYNC
In order to use the many features of SYNC, such as making
a phone call, you must first connect or pair your phone
with SYNC.
To Pair Your Cell Phone for the First Time
1. Make sure that your vehicle is in park (P) and you switch
your ignition and radio on.
2. Press the phone button
. When the display indicates
No Phone Found, press OK.
3. When Add Bluetooth Device? appears in the display,
press OK.
4. When Find SYNC appears in the display, press OK. When
prompted on your phone’s display, enter the PIN provided
by SYNC into your phone.
5. The display indicates when the pairing is successful.
NOTE: The system may prompt you to —
• Set your phone as the primary or favorite (the primary
phone receives messages and voicemail).
• Download your phone book (required to use the full set of
voice commands).
• Switch 911 Assist
® on.
Tips
• Make sure you accept the request from SYNC to access
your phone.
• To pair subsequent phones, please refer to Pairing
Subsequent Cell Phones in the SYNC chapter of your
Owner’s Manual.
• If you experience pairing problems, try performing a clean
pairing by deleting your services from SYNC, deleting the
SYNC connection from your phone, and then repeating
the process.
NOTE: If you have SYNC® with MyFord Touch®, see the pairing
instructions on page 8.
Using Your Cell Phone with SYNC
NOTE: You must download your phone book to
make phone calls with voice commands by name.
Making a Phone Call
Use SYNC to make a phone call to anyone in
your phone book by pressing the voice button .
When prompted, say any of the following
voice commands:
Call Call at work
Call on cell Call at home
For example, you could say “Call Jake Smith at
home”. SYNC repeats the command and dials
the number.
NOTE: You can also make phone calls by pressing
the voice button . When prompted, say the voice
command “Dial”, then say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, the name
and number of the person calling appears in your
display. Press the phone button
to answer an
incoming call. You can hang up at any time by
pressing and holding the phone button
.
Do Not Disturb Mode
This feature blocks incoming calls and text
messages and saves them for later. You still have
access to outgoing calls when this feature is active.
Say the voice command “Do not disturb on” to
enable and “Do not disturb off” to disable.
Using SYNC to A ccess Digital Media
SYNC has a media hub with multiple inputs
allowing you to access personal media from your
digital devices. Plug in your USB media devices
such as phones and MP3 players and use SYNC
to play all of your favorite music.
Using Voice Commands to Play Music
1 . Plug your media player into your USB port.
2. Press the voice button
. When prompted,
say “USB”, then follow-up saying one of the
following voice commands:
“Play all” “Play next song”
“Play song ” “Play album ”
3. The system repeats the command and then
plays your selection.
