HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
363
Explorer (TUB), enUSA, First Printing Audio System
Description and action
Menu
Item
Press the OK button to access, and then scroll
through a list of pre-defined messages to send.
Reply to
sender
Press the
OK button to call the sender of the
message.
Call sender
Press the
OK button to forward the message to
anyone in your phonebook or call history. You can
also choose to enter a number.
Forward
msg.
Sending, Downloading and Deleting
Your Text Messages
1. Press the
PHONE button. 2. Select the text messaging option, and
then press the
OK button.
Choose from the following options: Description and action
Menu
Item
Allows you to send a new text message based on a pre-defined set of 15
messages.
New
Allows you to read the full message and, in addition, provides the option to
have the system read the message to you. To go to the next message, select
the
More option. This allows you to reply to the sender, call the sender or
forward the message.
View
Allows you to delete current text messages from the system (not your cellular
phone). The audio display indicates when the system has deleted all your
text messages.
Delete
Allows you to delete all messages or manually trigger a download of all
unread messages from your cellular phone.
More...
Sending a Text Message
Note: You can only send a text message to
one recipient at a time.
1. Select the send option when the desired selection highlights in the audio
display.
2. Select the confirmation option when the contact appears. 3. Press the OK button again to confirm
when the system asks if you want to
send the message. A pre-defined
signature appears on each text
message.
Note: You can send text messages either
by choosing a contact from the phonebook
and selecting the text option from the audio
display or by replying to a received message
in the inbox.
379
Explorer (TUB), enUSA, First Printing SYNC™
(If Equipped)
Action and Description
Menu Item
When set to On, lets you use the automatic dimming feature.
Auto Dim
When set to Off you are able to adjust the brightness of the screen.
Make the screen display brighter or dimmer.
Brightness
Allows you to switch the display off. It also allows you to set the screen
to a certain brightness or have the system automatically change based
on the outside light level.
Mode
If you also select:These features will allow you to adjust the dimming of
your screen.
Auto
Night
Allows you to adjust screen dimming as the outside lighting conditions
change from day to night.
Auto Dim
Manual Offset
Allows you to display the default photo or upload your own.
Edit Wallpaper To make adjustments using the voice
button, press the button and when
prompted, say:
Voice command
Display Settings
Uploading Photos for Your Home
Screen Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card. Note:
Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
The system allows you to upload and view
up to 32 photos.
To access, press:
To upload your photos, select: Action and Description
Menu Item
Press the settings icon.
Settings
Display
Follow the system prompts to upload your photographs.
Edit Wallpaper
418
Explorer (TUB), enUSA, First Printing MyFord Touch
™
(If Equipped)E142599
Only the photograph(s), which meets the
following conditions display:
•
Compatible file formats are as follows:
JPG, GIF, PNG, BMP.
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384.
Sound
To make adjustments using the
touchscreen, select: Message
Settings
Sound
Then select from the following:
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
Speed Compensated Volume
DSP
Note: Your vehicle may not have all of
these sound settings. Vehicle
To make adjustments using the
touchscreen, select: Message
Settings
Vehicle
Then select from the following:
Ambient Lighting *
Vehicle Health Report
Camera Settings
Enable Valet Mode
* US only
Ambient Lighting (If Equipped)
When you switch this feature on, ambient
lighting illuminates the dashboard,
footwells, doors, cupholders, and console
with a choice of colors.
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Press the settings icon.
Settings
Vehicle
Ambient Lighting
• You can then touch the desired color.
• Use the scroll bar to increase or decrease the intensity.
• To switch the feature on or off, press the power button.
419
Explorer (TUB), enUSA, First Printing MyFord Touch
™ (If Equipped)
Message and Description
Message
These buttons change with the media mode you are in.
G
Radio memory presets.
H
Note: Some features may not be available in your area. Contact an authorized dealer for
more information.
You can access these options using the
touchscreen or voice commands. AM/FM Radio The following controls are
available for AM/FM radio
Action and Description
Item
Touch either tab to listen to the radio. To change between AM and FM
presets, just touch the AM or FM tab.
AM
FM
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
Presets
Touch this button to turn HD Radio on. The light on the button illumin-
ates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
See HD Radio information later in this chapter.
HD Radio
Touch this button to make adjustments to your audio settings.
Options
Touch this button to go to the next strong AM or FM radio station. The
light on the button illuminates when the feature is on.
Scan
Touch this button to manually enter the desired station number. Touch
Enter
when you are done.
Direct Tune
Options
You can make adjustments to the following options: Action and Description
Menu Item
Touch this button to adjust settings for:
Sound Settings
Bass
Midrange
Treble
430
Explorer (TUB), enUSA, First Printing MyFord Touch
™
(If Equipped)E142611
The HD logo either blinks when acquiring
a digital station, and then stays solid when
digital audio is playing, or is grey when
acquiring a digital station, and then
changes to orange when digital audio is
playing. When this logo is available, you
may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
TAG allows you to save a song to
download later when you are on an
acquired HD Radio station and the feature
is on.
To turn the feature on and use it, select
AM or FM and the select: Action and Description
Message
Options
TAG Button When you hear a song you want to tag, select:
On
The system automatically saves the song's information and transfers
it to your portable music player (if supported) when you connect it to
the system. The system automatically transfers the tag to your player
(if already connected) and a pop-up confirms the transfer.
TAG
When you access iTunes with your portable music player, the tags
appear to you as a reminder. The system allows you to tag up to
approximately 100 songs. For a list of devices that support tagging,
see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.sync-
maroute.ca
432
Explorer (TUB), enUSA, First Printing MyFord Touch
™
(If Equipped)
When HD Radio broadcasts are active, you can access the following functions:
Action and Description
Message
Allows you to hear a brief sampling of all available stations. This feature
still works when HD Radio reception is on, although it does not scan
for HD2-HD7 channels. You may see the HD logo appear if the station
has a digital broadcast.
Scan
Allows you to save an active channel as a memory preset. Touch and
hold a memory preset slot until the sound returns. There is a brief mute
while the radio saves the station. Sound returns when finished. When
switching to an HD2 or HD3 memory preset, the sound mutes before
the digital audio plays, because the system has to reacquire the digital
signal.
Presets
Note: As with any saved radio station, you cannot access the saved station if your vehicle
is outside the station ’s reception area.
HD Radio Reception and Station Troubleshooting Potential reception issues
If you are listening to a multicast station and you are on the fringe of
the reception area, the station may mute due to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to the analog
broadcast until the digital broadcast is available again. However, if you
are listening to any of the possible HD2-HD7 multicast channels, the
station mutes and stays muted unless it is able to connect to the digital
signal again.
When the system first receives a station (aside from HD2-HD7 multicast
stations), it first plays the station in the analog version. Once the receiver
verifies the station is an HD Radio station, it shifts to the digital version.
Depending on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending is the shift
from analog to digital sound or digital back to analog sound.
Station
blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. 433
Explorer (TUB), enUSA, First Printing MyFord Touch
™ (If Equipped)
NAVIGATION
Note:
The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
Note: The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode.
Destination Mode
To set a destination, press the green
corner of your touchscreen, then press: Menu Item
Dest.
Choose any of the following:
My Home
Favorites
Previous Destinations
Point of Interest
Emergency Menu Item
Street Address
Intersection
City Center
Map
Edit Route
Cancel Route
To set your destination, enter the
necessary information into the highlighted
text fields (in any order).
For an address destination entry, press: Action and Descrip-
tion
Menu Item
Pressing this button
makes the address
location appear on
the map.
Go
To choose a previous destination,
press: Action and Descrip-
tion
Menu Item
The last 20 destina-
tions you have
selected appear.
Previous Destina-
tions
466
Explorer (TUB), enUSA, First Printing MyFord Touch
™ (If Equipped)