Getting Started with Your SYNC System
SYNC is a hands-free, voice recognition system used
for entertainment, information and communication.
SYNC. Say the Word.BEFORE YOU GET STARTED
1. Set up your owner account at owner.ford.com (U.S.)
or SyncMyRide.ca (Canada). Register by following the
on-screen instructions. After registering, you can receive the
latest system software updates and choose how you want
to receive them: via your personal computer or device, or
through the SYNC 3 system to deliver automatic updates.
2. SYNC uses a wireless connection called
Bluetooth® to
communicate with your phone. Switch on Bluetooth mode in
your phone’s menu options. This lets your phone find SYNC.
3. You can also enjoy free customer service. For more details on setting up your account, visit owner.ford.com (U.S.) or
SyncMyRide.ca (Canada).
PAIRING YOUR PHONE WITH SYNC
Note: If you have SYNC 3*, see the pairing instructions on page 12.
In order to use the many features of SYNC, such as making a
phone call, you must first connect or pair your phone
with SYNC.
TO PAIR YOUR PHONE FOR THE FIRST TIME
1. Make sure that your vehicle is in park (P), then switch on your
ignition and radio.
2. Press the phone button
. When the display indicates No
Phone Found, press OK.
3. When Add Bluetooth Device? appears in the display, press OK.
4. When Find SYNC appears in the display, press OK. When
prompted on your phone’s display, enter the PIN provided by
SYNC into your phone.
5. The display indicates when the pairing is successful.
Note: The system may prompt you to — • Set your phone as the primary or favorite (the primary phone
receives messages and voicemail).
• Download your phone book (required to use the full set of
voice commands).
• Switch on 911 Assist
®.
TIPS
• Make sure you accept the request from SYNC to access
your phone.
• To pair subsequent phones, please refer to Pairing
Subsequent Phones in the SYNC chapter of your
Owner’s Manual.
SYNC®*
USING YOUR PHONE WITH SYNC
Note: You must download your phone book to make phone
calls with voice commands by name.
MAKING A PHONE CALL
Use SYNC to make a phone call to anyone in your phone book
by pressing the button and when prompted, say any of the
following voice commands:
Call Call at work
Call on cell Call at home
For example, you could say “Call Jake Smith at home”. SYNC
repeats the command back to you and dials the number.
Note: You can also make phone calls by pressing the
button. When prompted, say the voice command “Dial”,
then verbally say the phone number.
ANSWERING INCOMING CALLS
Whenever you have an incoming call, the name and number
of the person calling appears in your display. Press the phone
button
to answer an incoming call. You can hang up at any
time by pressing and holding the phone button .
USING SYNC TO ACCESS DIGITAL MEDIA
SYNC has a media hub with multiple inputs allowing you to
access personal media from your digital devices. Plug in your
USB media devices such as phones and MP3 players and use
SYNC to play all of your favorite music. Wait for the system to
finish indexing your music to begin listening.
Using voice commands to play music
1. Plug your media player into your USB port.
2. Press the
button. When prompted, say
“USB”, then follow-up saying one of the following
voice commands:
“Play all” “Play next ”
“Play ” “Play ”
3. The system repeats your command and then plays
your selection.
page no. ten*if equippedpage no. eleven
