
USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
361
Expedition (TB7) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
vehicle's accessories through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Keyless entry.
• Side window deflectors.
• Splash guards.
Interior Style
• Floor mats.
• Rear seat entertainment system*.
• Seat covers. Lifestyle
•
Ash cup or coin holder.
• Cargo organization and management.
• Roof rack and carriers*.
• SUV camping tent*.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Back-up alarm.
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• Hood deflector.
• Locking fuel plug.
• Park assist sensors.
• Remote start.
• Vehicle security system.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
368
Expedition (TB7) Canada/United States of America, enUSA, First Printing Accessories

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
371
Expedition (TB7) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or
(e) use the TeleNav
Software in any manner that
i. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
399
Expedition (TB7) Canada/United States of America, enUSA, First Printing Appendices

DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
export laws, rules or regulations prohibit
HERE from complying with any of its
obligations hereunder to deliver or
distribute Data, such failure shall be
excused and shall not constitute a breach
of this Agreement.
Entire Agreement.
These terms and
conditions constitute the entire agreement
between Telenav (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter. Governing Law.
The above terms and
conditions shall be governed by the laws
of the State of Illinois [insert “Netherlands”
where European HERE Data is used],
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois
[insert “The Netherlands” where European
HERE Data is used] for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
Government End Users.
If the Data is
being acquired by or on behalf of the
United States government or any other
entity seeking or applying rights similar to
those customarily claimed by the United
States government, this Data is a
“ commercial item ” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following “Notice of Use, ” and shall be
treated in accordance with such Notice: NOTICE OF USE
CONTRACTOR (MANUFACTURER/ SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois 60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this Data was provided.
© 1987 – 2014 HERE – All rights reserved.
404
Expedition (TB7) Canada/United States of America, enUSA, First Printing Appendices

Information Display Control.......................70
Information Displays.....................................92
General Information............................................ 92
Information Messages................................103
4WD Messages..................................................... 112
AdvanceTrac ™ / Traction Control
Messages.......................................................... 104
Alarm Messages................................................. 104
Battery and Charging System Messages.......................................................... 104
Blind Spot Information System Messages.......................................................... 105
Brake System Messages.................................. 105
Door Messages.................................................... 105
Engine Messages................................................ 106
Fuel Messages..................................................... 106
Keys and Intelligent Access Messages......................................................... 106
Maintenance Messages.................................... 107
MyKey ™ Messages............................................ 108
Off Road Messages........................................... 108
Park Aid Messages............................................. 109
Power Steering Messages............................... 109
Remote Start Messages................................... 110
Suspension System Messages....................... 110
Tire Messages....................................................... 110
Trailer Messages.................................................. 110
Transmission Messages..................................... 111
Installing Child Restraints
............................16
Child Seats............................................................... 16
Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 20
Using Lap and Shoulder Belts ......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps............................................. 20
Instrument Cluster
........................................85
Instrument Lighting Dimmer......................76
Interior Lamps.................................................78
Front Row Map and Dome Lamps.................78
Front Row Map Lamps....................................... 78
Rear Cargo Lamp.................................................. 79
Second Row Map Lamps.................................. 78
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle........................225
Connecting the Jumper Cables.................... 225
Jump Starting...................................................... 226
Preparing Your Vehicle..................................... 225
Removing the Jumper Cables....................... 226
K
Keyless Entry
....................................................59
SECURICODE™ KEYLESS ENTRY
KEYPAD
.............................................................. 59
Unlocking and Locking the Doors................... 61
Keyless Starting............................................145 Ignition Modes..................................................... 146
Keys and Remote Controls
..........................41
Principle of Operation......................................... 41
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 75
High Beams............................................................. 74
Lighting...............................................................74 General Information............................................ 74
Limited Slip Differential...............................171
Load Carriers See: Roof Racks and Load Carriers..............197
Load Carrying
.................................................196
Load Limit.......................................................198
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 204
Vehicle Loading - with and without a Trailer................................................................. 198
411
Expedition (TB7) Canada/United States of America, enUSA, First Printing Index

Locking and Unlocking.................................53
Activating Intelligent Access............................ 53
Autolock.................................................................. 54
Auto Relock............................................................ 54
Autounlock............................................................. 55
Battery Saver......................................................... 55
Illuminated Entry.................................................. 55
Illuminated Exit..................................................... 55
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 54
Smart Unlocks for Intelligent Access Keys...................................................................... 54
Locks...................................................................53
Lug Nuts See: Changing a Road Wheel....................... 296
M
Maintenance..................................................243 General Information......................................... 243
Manual Climate Control..............................113
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)
...........................................114
Manual Liftgate...............................................55
Closing the Liftgate.............................................. 57
Opening the Liftgate........................................... 56
Opening the Liftgate Window......................... 56
Manual Seats.................................................124 Manual Lumbar .................................................. 125
Moving the Seat Backward and Forward............................................................. 124
Recline Adjustment........................................... 124
Media Hub......................................................322
Memory Function.........................................126 Easy Entry and Exit Feature............................. 127
Saving a PreSet Position................................. 126
Message Center See: Information Displays................................. 92
Mirrors See: Heated Windows and Mirrors................121
See: Windows and Mirrors............................... 80
Mobile Communications Equipment
.......12 Moonroof...........................................................83
Bounce-Back......................................................... 84
Opening and Closing the Moonroof.............84
Venting the Moonroof........................................ 84
Motorcraft Parts
..........................................303
MyKey Troubleshooting................................51
MyKey ™.............................................................46
Principle of Operation........................................ 46
N
Normal Scheduled Maintenance...........375 Intelligent Oil-Life Monitor............................. 375
Normal Maintenance Intervals..................... 376
O
Oil Change Indicator Reset......................246
Oil Check See: Engine Oil Check...................................... 245
Opening and Closing the Hood..............243
Ordering Additional Owner's Literature......................................................232
Obtaining a French Owner ’s Manual..........232
Overhead Console
.......................................144
P
Parking Aids
.....................................................181
Principle of Operation........................................ 181
Parking Brake
..................................................173
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Pedals..................................................................71
Perchlorate.........................................................11
Power Door Locks See: Locking and Unlocking............................. 53
Power Liftgate
..................................................57
Obstacle Detection............................................. 59
Opening and Closing the Liftgate.................. 58
Stopping the Liftgate Movement................... 59
Power Running Boards
................................64
Power Seats....................................................125
Power Lumbar..................................................... 126
Power Recline....................................................... 125
412
Expedition (TB7) Canada/United States of America, enUSA, First Printing Index

Safety Precautions........................................151
Satellite Radio...............................................319
Satellite Radio Electronic Serial Number
(ESN)................................................................ 320
Satellite Radio Reception Factors..............320
SIRIUS® Satellite Radio Service.................. 320
Troubleshooting.................................................. 321
Scheduled Maintenance Record
............381
Scheduled Maintenance...........................372
Seatbelt Height Adjustment.......................31
Second Row Comfort Guide............................ 32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................28 Principle of Operation........................................ 28
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats..................................................................122
Security..............................................................62
Self-Leveling Suspension
.........................195
Side Airbags......................................................37
Sitting in the Correct Position..................122
Snow Chains See: Using Snow Chains................................. 290
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................378
Exceptions............................................................ 379
Speed Control See: Cruise Control............................................ 186
Stability Control
............................................176
Principle of Operation....................................... 176
Starter Switch See: Ignition Switch........................................... 145Starting a Gasoline Engine.......................146
Automatic Engine Shutdown........................ 148
Failure to Start...................................................... 147
Guarding Against Exhaust Fumes................149
Important Ventilating Information...............149
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 148
Vehicles with an Ignition Key......................... 146
Vehicles with Keyless Start............................ 146
Starting and Stopping the Engine..........145 General Information.......................................... 145
Steering............................................................193 Electric Power Steering.................................... 193
Steering Wheel...............................................66
Storage Compartments
.............................144
Sunroof See: Moonroof....................................................... 83
Sun Visors
.........................................................83
Illuminated Vanity Mirror................................... 83
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................340
911 Assist.............................................................. 340
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 344
Vehicle Health Report (If Equipped, United States Only).................................................... 342
SYNC™ AppLink ™
.....................................348
SYNC Mobile Apps............................................ 348
SYNC™
............................................................323
General Information.......................................... 323
SYNC™ Troubleshooting
.........................359
T
Tailgate See: Manual Liftgate........................................... 55
See: Power Liftgate.............................................. 57
Technical Specifications See: Capacities and Specifications............303
Terrain Response
..........................................179
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................230
414
Expedition (TB7) Canada/United States of America, enUSA, First Printing Index