ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
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Roadside Emergencies
To avoid fluid contamination, the reservoircap must remain in place and fully tight,unless you are adding fluid.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 303).
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 303).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
FUEL FILTER
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
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MaintenanceE170684
WARNINGS
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands afterhandling.
This vehicle may be fitted with morethan one battery. Removing thebattery cables from only one batterydoes not disconnect your vehicle electricalsystem. Make sure you disconnect thebattery cables from all batteries whendisconnecting power. Failure to do so maycause serious personal injury or propertydamage.
Your vehicle is fitted with a Motorcraftmaintenance-free battery which normallydoes not require additional water.
When a battery replacement is required,you must use a recommendedreplacement battery that matches theelectrical requirements of the vehicle.
Note:After cleaning or replacing thebattery, make sure you reinstall the batterycover or shield.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect the low voltage battery performanceand durability. This may also affect theperformance of other electrical systems inthe vehicle.
For longer, trouble-free operation, keep thetop of the battery clean and dry.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically controlled by a computer,some control conditions are maintainedby power from the battery. When thebattery is disconnected or a new batteryis installed, the engine must relearn its idleand fuel trim strategy for optimumdriveability and performance. Flexible fuelvehicles (FFV) must also relearn theethanol content of the fuel for optimumdriveability and performance.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While theengine is warming up, complete thefollowing: Reset the clock. See AudioSystem (page 312). Reset the powerwindows bounce-back feature. SeeWindows and Mirrors (page 80).Reset the radio station presets. SeeAudio System (page 312).
6.Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km)to completely relearn the idle trim andfuel trim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fueltrim strategy.
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Maintenance
Note:For flexible fuel vehicles, if you areoperating on E85, you may experience poorstarts or an inability to start the engine anddriveability problems until the fuel trim andethanol content have been relearned.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30days without recharging the battery, werecommend that you disconnect thebattery cables to maintain battery chargefor quick starting.
Battery Management System (If
Equipped)
The battery management system monitorsbattery conditions and takes actions toextend battery life. If excessive batterydrain is detected, the system temporarilydisables some electrical systems toprotect the battery.
Systems included are:
•Heated rear window.
•Heated seats.
•Climate control.
•Heated steering wheel.
•Audio unit.
•Navigation system.
A message may appear in the informationdisplays to alert you that batteryprotection actions are active. Thesemessages are only for notification that anaction is taking place, and not intended toindicate an electrical problem or that thebattery requires replacement.
After battery replacement, or in somecases after charging the battery with anexternal charger, the battery managementsystem requires eight hours of vehicle sleeptime to relearn the battery state of charge.During this time your vehicle must remainfully locked with the ignition switched off.
Note:Prior to relearning the battery stateof charge, the battery management systemmay temporarily disable some electricalsystems.
Electrical Accessory Installation
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connectiondirectly to the battery negative post. Thiscan cause inaccurate measurements ofthe battery condition and potentialincorrect system operation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
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MaintenanceE142463
PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the extendedservice plan backed by Ford MotorCompany, and provides peace of mindprotection beyond the New Vehicle LimitedWarranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four core Extended Service Planswith different levels of coverage. Ask yourauthorized dealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S.,Canada and Mexico. It is the extendedservice plan authorized and backed by FordMotor Company.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation.
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
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Extended Service Plan (ESP)
4
4WDSee: Four-Wheel Drive.....................................164
A
A/CSee: Climate Control..........................................113About This Manual...........................................7ABSSee: Brakes............................................................172ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................172Accessories....................................................368Exterior Style.......................................................368Interior Style........................................................368Lifestyle.................................................................368Peace of Mind.....................................................368AccessoriesSee: Replacement PartsRecommendation.............................................11Adjusting the Headlamps.........................255Horizontal Aim Adjustment...........................256Vertical Aim Adjustment.................................255Adjusting the Pedals......................................71Adjusting the Steering Wheel - VehiclesWith: Column Shift/Manual AdjustableSteering Column.........................................66Adjusting the Steering Wheel - VehiclesWith: Floor Shift/Manual AdjustableSteering Column.........................................66Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................67Easy Entry and Exit Feature.............................68End of Travel Position........................................68Memory Feature...................................................68Airbag Disposal..............................................40Air ConditioningSee: Climate Control..........................................113Air FilterSee: Changing the Engine Air Filter.............262AlarmSee: Anti-Theft Alarm........................................63Ambient Lighting............................................79
Anti-Theft Alarm............................................63Arming the Alarm.................................................63Disarming the Alarm...........................................63Appendices.....................................................391Audible Warnings and Indicators..............91Direction Indicator Chime..................................91Headlamps On Warning Chime.......................91Key in Ignition Warning Chime.........................91Parking Brake On Warning Chime...................91Audio Control..................................................68Media........................................................................69Seek, Next or Previous.......................................69Type One.................................................................68Type Two.................................................................69Audio System.................................................312General Information...........................................312Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio...............................313Audio Unit - Vehicles With: Sony AM/FM/CD............................................................315Rear Seat Audio Controls.................................317Autolamps.........................................................75Windshield Wiper ActivatedHeadlamps.........................................................75Automatic Climate Control.......................116Automatic Transmission...........................159Brake-Shift Interlock.........................................162If Your Vehicle Gets Stuck In Mud orSnow..................................................................163Selector Lever Positions..................................159Understanding your SelectShiftAutomatic™ Transmission........................160Automatic Transmission FluidCheck............................................................250Autowipers........................................................72Auxiliary Power Points................................142110 Volt AC Power Point...................................14212 Volt DC Power Point.....................................142Locations...............................................................142
B
BatterySee: Changing the 12V Battery......................252Blind Spot Information System..............188Switching the System Off and On...............190System Errors......................................................190Using the System...............................................188
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Index
Power Windows.............................................80Accessory Delay...................................................80Bounce-Back.........................................................80One-Touch Down................................................80One-Touch Up......................................................80Window Lock.........................................................80Protecting the Environment........................14
R
Rear Axle...........................................................171Rear Parking Aid.............................................181Rear Passenger Climate Controls..........120Rear Quarter Windows................................83Rear Seats........................................................127Adjusting the Second Row Center 20%Seat.....................................................................132Adjusting the Second Row Outboard 40%Seat for E-Z Entry..........................................129Exiting the Third Row........................................130Folding Down the Second Row 40% Seat...............................................................................127Folding Down the Third Row Seats to theLoad Floor.........................................................132Folding the Second Row Center 20% Seat...............................................................................131Placing the Second Row Outboard 40%Seats in Cargo Mode....................................128PowerFold™ Third Row Seat.........................133Reclining the Second Row Outboard 40%Seatback...........................................................130Returning to the Upright Position from theFull Lowered Load Floor Position............129Third Row Seats..................................................132Rear Under Floor Storage.........................196Cargo Management System..........................196Cargo Shelf and Divider...................................196Third Row Storage Bin......................................197Rear View Camera.......................................183Using the Rear View Camera System.........183Rear View CameraSee: Rear View Camera....................................183Rear Window Wiper and Washers...........73Rear Window Washer.........................................73Rear Window Wiper.............................................73Recommended Towing Weights...........206Reduced Engine Performance................220
Refueling..........................................................153Easy Fuel™ Capless Fuel System................154Remote Control..............................................42Car Finder................................................................44Integrated Keyhead Transmitter.....................42Intelligent Access Key.........................................42Memory Feature...................................................45Remote Start.........................................................44Replacing the Battery.........................................43Sounding the Panic Alarm................................44Remote Start...................................................121Automatic Settings.............................................121Removing a Headlamp..............................256Repairing Minor Paint Damage..............269Replacement PartsRecommendation.........................................11Collision Repairs.....................................................11Scheduled Maintenance and MechanicalRepairs...................................................................11Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................45Reporting Safety Defects (CanadaOnly)..............................................................233Reporting Safety Defects (U.S.Only)..............................................................232Roadside Assistance..................................223Vehicles Sold in Canada: Getting RoadsideAssistance........................................................223Vehicles Sold in Canada: Using RoadsideAssistance........................................................223Vehicles Sold in the United States: GettingRoadside Assistance...................................223Vehicles Sold in the United States: UsingRoadside Assistance...................................223Roadside Emergencies..............................223Roof Racks and Load Carriers..................197Adjusting the Crossbar.....................................197Running-InSee: Breaking-In.................................................220Running Out of Fuel.....................................152Adding Fuel From a Portable FuelContainer..........................................................153Filling a Portable Fuel Container..................153
S
Safety Canopy™............................................38
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Index