2016 FORD ESCAPE Owners Manual

5. Select the option to add. This starts
the pairing process.
6. When a message to begin pairing appears in the audio display, search for
SYNC on your device.
7. Confirm that the six-digit PIN appearing
on your phone matches the six-digit
PIN that displays on the SYNC screen.
Once you have confirmed the PIN, the
display indicates when the pairing is
successful..
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Phone Voice Commands Press the voice button. When
prompted, say any of the
following:
Voice Command
(phone | Blackberry | iPhone | Mobile)
Then say any of the following:
call (___)
call ___ at home
call ___ ([at] work | [(in | at) [the]] office)
call ___ on (cell | mobile)
call ___ on other 1
dial [[a] number]
2
([go to] privacy | transfer to phone
| privacy on)
2
(hold call [on] | (put | place) call on
hold) Voice Command
2
join (call | calls)
2
mute [call] [on]
2
(mute [call] off | Unmute [call])
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
3
[text] (messages | message)
Help
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
1 See Dial table below.
2 These commands are only valid while in
a phone call.
3 See the text message table below.
Dial Commands
Press the voice button and when prompted
say any of the following commands: Voice Commands
411 (four-one-one), 911 (nine-one-one) 700 (seven hundred)800 (eight hundred) 900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered) Number <0-9>
310
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)E142599

Voice Commands
Plus
Pound (#) Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.
To access text messages say: Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press: Menu Item
Hear it
Making Calls Press the voice button. When
prompted, say:
Voice Command
call
(someone |
[[a] name]) SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:
dial [[a]
number]
When the system has stated the
number, you say any of the following: Voice Command
This initiates the call.
(dial | send)
This erases the spoken
digits.
(delete |
correct)
To end the call, press the end call button
on the steering wheel or select the end call
option in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.
311
Escape/Kuga (TM2), enUSA, First Printing SYNC™ (If Equipped)E142599

To use the screen to accept a call
select:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen. To use the screen to reject a call select: Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options: Description and action
Menu Item
Switch your vehicle's microphone off. To switch the
microphone on, select the option again.
Mic. off
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Privacy
Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Hold
Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Dial a number
Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
Join calls
1. Select the
More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the
More option.
3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.
Phonebook
1. Select the
More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
312
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)

Description and action
Menu Item
4. Press the OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Access your call history log.
Call History
1. Select the
More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the
OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings. 1. Press the
PHONE button to enter the
phone menu.
2. Select one of the options available. Description and action
Display
Enter numbers using the audio system's numeric keypad.
Dial a number
Access your downloaded phonebook.
Phonebook
1. Press the
OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the
OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.
Call History
1. Press the
OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the
OK button to make your selection.
3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.
Speed Dial
313
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)

Description and action
Display
Send, download and delete text messages.
Text messaging
Access the option for Bluetooth Device menu listings (add,
connect, set as primary, on or off, delete).
BT Devices
View various settings and features on your phone.
Phone settings
Text Messaging
Note: This is a phone-dependent feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Receiving a Text Message
Note: This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages. Note:
This is a speed-dependent feature
and is only available when your vehicle is
traveling at 3.1 mph (5 km/h) or less.
When a new message arrives, an audible
tone sounds and the audio display
indicates you have a new message.
To hear the message you can say: Description and
action
Voice command
Select this option
to have the system
read the message
to you.
(listen to | read)
([text] message)
Using the screen you also have the following options: Description and action
Menu
Item
Select this option, or do nothing, and the message goes into your text message
inbox.
Ignore
Select the view option to open the text message. Once selected, you have
the ability to have the message read to you, to view other messages. For
additional options select:
View
If you select this option, use the arrow button to scroll through the
following options:
More...
314
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)

Description and action
Menu
Item
Press the OK button to access, and then scroll
through a list of pre-defined messages to send.
Reply to
sender
Press the
OK button to call the sender of the
message.
Call sender
Press the
OK button to forward the message to
anyone in your phonebook or call history. You can
also choose to enter a number.
Forward
msg.
Sending, Downloading and Deleting
Your Text Messages
1. Press the
PHONE button. 2. Select the text messaging option, and
then press the
OK button.
Choose from the following options: Description and action
Menu
Item
Allows you to send a new text message based on a pre-defined set of 15
messages.
New
Allows you to read the full message and, in addition, provides the option to
have the system read the message to you. To go to the next message, select
the
More option. This allows you to reply to the sender, call the sender or
forward the message.
View
Allows you to delete current text messages from the system (not your cellular
phone). The audio display indicates when the system has deleted all your
text messages.
Delete
Allows you to delete all messages or manually trigger a download of all
unread messages from your cellular phone.
More...
Sending a Text Message
Note: You can only send a text message to
one recipient at a time.
1. Select the send option when the desired selection highlights in the audio
display.
2. Select the confirmation option when the contact appears. 3. Press the OK button again to confirm
when the system asks if you want to
send the message. A pre-defined
signature appears on each text
message.
Note: You can send text messages either
by choosing a contact from the phonebook
and selecting the text option from the audio
display or by replying to a received message
in the inbox.
315
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)

Accessing Your Phone Settings
These are phone-dependent features. Your
phone settings allow you to access and
adjust features such as your ring tone and
text message notification, modify your
phonebook, and set up automatic
download.
1. Press the PHONE button.
2. Scroll until the phone settings option appears, and then press the OK button.
Scroll to select from the following options: Description and action
Menu Item
If this option is checked, the system uses the cellular phone
as the master when there is more than one cellular phone
paired to the system. This option can be changed for all
cellular phones (not only the active phone) using the
Bluetooth Devices menu.
Set as master
See the cellular phone name, provider name, cellular
phone number, and signal level. When done, press the left
arrow buttons to return to the phone status menu.
Phone status
Select which ringtone sounds during an incoming call (one
of the system's tones or your cellular phone's). If your
phone supports in-band ringing, your phone's ringtone
sounds when you choose the cellular phone ringtone
option.
Set ringtone
1. Press the
OK button to select and scroll to hear each
ringtone.
2. Press the
OK button to select a ringtone.
Have the option of hearing an audible tone to notify you
when a text message arrives. Press the
OK button to
switch the audible tone off or on.
Text msg notify
Modify the contents of your phonebook (such as add,
delete or download). Press the
OK button to select and
scroll between the choices in the phonebook preferences
table below.
Phonebook pref.
316
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)

Phonebook preferences
Menu Item
Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the OK
button to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select the
option to confirm. Press the
OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.
Delete
Press the OK button to select and download your phone-
book to the system.
Download now
When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.
Auto-download
When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.
You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices as well
as set a phone as primary. 1. Press the
PHONE button.
2. Scroll until Bluetooth Devices appears,
and then press the
OK button.
Select from the following options: Phonebook preferences
Menu Item
Pair additional phones to the system.
Add
1. Select the option to add to start the pairing process.
2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your phone's display, enter the six-
digit PIN provided by the system in the radio display. The
display indicates when the pairing is successful.
317
Escape/Kuga (TM2), enUSA, First Printing SYNC™
(If Equipped)