Cleaning the Instrument Panel and
Instrument Cluster Lens.......................286
Cleaning Leather Seats.............................287
Repairing Minor Paint Damage...............287
Cleaning the Alloy Wheels.......................287
Vehicle Storage............................................288
Wheels and Tires
General Information
...................................290
Tire Sealant and Inflator Kit
....................292
Tire Care
..........................................................298
Using Summer Tires
....................................315
Using Snow Chains......................................315
Tire Pressure Monitoring System
...........316
Changing a Road Wheel............................319
Technical Specifications
...........................323
Capacities and Specific- ations
Engine Specifications - 2.0L EcoBoost™
................................................325
Engine Specifications - 2.7L EcoBoost™
................................................325
Engine Specifications - 3.5L....................326
Motorcraft Parts - 2.0L EcoBoost™......327
Motorcraft Parts - 2.7L EcoBoost™
......328
Motorcraft Parts - 3.5L..............................329
Vehicle Identification Number................330
Vehicle Certification Label........................331
Transmission Code Designation.............331
Capacities and Specifications - 2.0L EcoBoost™................................................332
Capacities and Specifications - 2.7L EcoBoost™................................................335
Capacities and Specifications - 3.5L....339
Audio System
General Information
...................................343
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................344 Audio Unit - Vehicles With: Premium AM/
FM/CD
..........................................................347
Audio Unit - Vehicles With: Sony AM/FM/ CD
.................................................................348
Digital Radio...................................................351
Satellite Radio
..............................................353
USB Port.........................................................356
Media Hub
......................................................356
SYNC™
General Information
....................................357
Using Voice Recognition
...........................359
Using SYNC™ With Your Phone.............361
SYNC™ Applications and Services
.......373
Using SYNC™ With Your Media Player...........................................................378
SYNC™ Troubleshooting
..........................387
Accessories
Accessories....................................................395
Extended Service Plan (ESP)
Extended Service Plan (ESP)
.................397
Scheduled Maintenance
General Maintenance Information.......399
Normal Scheduled Maintenance
..........402
Special Operating Conditions Scheduled Maintenance.............................................405
Scheduled Maintenance Record...........407
Appendices
End User License Agreement..................418
Type Approvals............................................434
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Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Table of Contents
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a
rear seating position. Failure to follow this
could seriously increase the risk of injury or
death. Sitting improperly out of position or
with the seatback reclined too far
can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash. Always
sit upright against your seat back, with your
feet on the floor. Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system. This system works with sensors that are
part of the front passenger
’s seat and
safety belt to detect the presence of a
properly-seated occupant and determine
if the front passenger ’s frontal airbag
should be enabled (may inflate) or not. The front passenger sensing system uses
a passenger airbag status indicator that
will illuminate indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is located at the top
center of the instrument panel.
Note:
The passenger airbag status
indicator OFF and ON indicator lamps will
illuminate for a short period of time when
the ignition is first turned on to confirm it is
functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger's frontal airbag when a
rear facing infant seat, a forward-facing
child restraint, or a booster seat is
detected. Even with this technology,
parents are strongly encouraged to
always properly restrain children in the rear
seat. The sensor also turns off the
passenger front airbag and seat-mounted
side airbag when the passenger seat is
empty.
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Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Supplementary Restraints SystemE142846 E196510
A driver knee airbag is located under or
within the instrument panel. A passenger
knee airbag is located within the glove box
door. During a crash, the restraints control
module may activate the driver and
passenger knee airbags based on crash
severity and occupant conditions. Under
certain crash and occupant conditions, the
driver and passenger knee airbag may
deploy but the driver front airbag may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury.
Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page
45).
SAFETY CANOPY™ WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, or C pillar trim, or the
headliner on a vehicle containing curtain
airbags as you could be seriously injured
or killed. Contact your authorized dealer
as soon as possible. WARNINGS
All occupants of your vehicle
including the driver should always
wear their safety belts even when an
airbag supplemental restraint system and
curtain airbag is provided. Failure to
properly wear your safety belt could
seriously increase the risk of injury or death. To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the curtain
airbag. If the curtain airbags have deployed,
the curtain airbags will not function
again. The curtain airbags (including
the A, B and C pillar trim and headliner)
must be inspected and serviced by an
authorized dealer. If the curtain airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash. The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
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Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Supplementary Restraints System
The system consists of the following:
•
Safety canopy curtain airbags located
above the trim panels over the front
and rear side windows identified by a
label or wording on the headliner or
roof-pillar trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 45).
Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it
is designed to inflate downward from the
headliner above the doors along the side
window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy). CRASH SENSORS AND
AIRBAG INDICATOR WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front safety belt
pretensioners, driver airbag, passenger
airbag, knee airbag(s), seat mounted side
airbags, the Safety Canopy and optional
rear inflatable safety belts. Based on the
type of crash (frontal impact or side
impact), the restraints control module will
deploy the appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
45
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Supplementary Restraints SystemE75004
2. Press the remote start button twice.
The exterior lamps will flash twice.
The horn will sound if the system fails to
start, unless quiet start is on. Quiet start
will run the blower fan at a slower speed
to reduce noise. It can be switched on or
off in the information display. See General
Information (page 98).
Note: You must press the
START/STOP
button on the instrument panel once while
applying the brake pedal before driving your
vehicle.
The power windows will not work during
the remote start and the radio will not turn
on automatically.
The parking lamps will remain on and the
vehicle will run for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If you programmed
the duration to last 10 minutes, the second
10 minutes will begin after what is left of
the first activation time. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
will continue to run now for a total of 15
minutes. You can extend the remote start
up to a maximum of 35 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
Turning the Vehicle Off After Remote
Starting Press the button once. The
parking lamps will turn off.
You may have to be closer to the
vehicle than when starting due to ground
reflection and the added noise of the
running vehicle. You can disable or enable the remote start
system through the information display.
See
General Information (page 98).
Memory Feature
(If Equipped)
You can use the remote control to recall
memory positions. If programmed to a
pre-set position, the remote control recalls
memory positions when you unlock your
vehicle. See Memory Function (page 136).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 69).
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Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138625
POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times. Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
The liftgate only operates with the
transmission in park (P).
If there is a problem with the open or close
request, a tone will sound for one of the
following reasons: •
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The liftgate is not fully closed and your
vehicle speed is at or above
3 mph
(5 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible gas strut failure. A repetitive tone
sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
From the Instrument Panel Press the button on the
instrument panel.
With the Remote Control Press the button twice within
three seconds.
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Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing LocksE138633 E138630
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote
control or power door unlock control.
If an intelligent access key is within 3 ft
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release
button. 2.
Press the control button located in the
top of the liftgate pull-cup handle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a gas strut failure.
Closing the Liftgate WARNING
Keep clear of the liftgate when
activating the rear switch. Press and release the liftgate control
button.
Stopping the Liftgate Movement
Note:
Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the
instrument panel.
• Activating the obstacle detection
feature.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion. *
* This method only works for vehicles with
the hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height.
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Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing LocksE138632 E138636
GENERAL INFORMATION
Condensation in Lamp Assemblies
Exterior lamps have vents to
accommodate normal changes in air
pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
•
The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer. LIGHTING CONTROL OffA
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps
B
Headlamps
C
High Beams Push the lever forward to switch the high
beams on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
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Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing LightingE142449 E162679