
•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
236
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing SYNC™

Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and Description
Voice command
From the SYNC Services main menu, or press and hold the
phone button on the steering wheel.
Goodbye
SYNC Services quick tips SYNC Services quick tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, for example work or home. You can also
save favorite information like sports teams or a news
category. You can learn more about personalization by logging
onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNC
Services to interrupt a voice prompt or an audio clip and say
your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
You can even access your account outside your vehicle. Just
use the number on your phone's call history. Traffic and
Directions features do not function properly but information
services and the 411 connect and text message features are
available.
SYNC™ APPLINK ™
SYNC Mobile Apps
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. Note:
The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
242
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing SYNC™

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE Every 7500 miles (12000 km) or six months (whichever comes first)
Change engine oil and filter.
Rotate tires *
, inspect tire wear and measure tread depth.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
Perform multi-point inspection (recommended).
* Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Every 15000 miles (24000 km) or 12 months (whichever comes first)
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints. Other maintenance items
Replace engine air filter.
Every 30000 miles (48000
km)
Change automatic transmission fluid and filter (5-Speed
Transmission only). Consult dealer for requirements.
Every 60000 miles (96000
km) Replace front wheel bearing grease and grease seal if non-
sealed bearings are used.
Replace spark plugs.
Every 97500 miles (156000
km)
Change engine coolant.*
Every 105000 miles
(168000 km)
271
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Scheduled Maintenance

Other maintenance items
Replace rear axle fluid.
Inspect accessory drive belt(s). **
Change automatic transmission fluid.
Every 150000 miles
(240000 km) Change automatic transmission filter.
***
Replace accessory drive belt(s) if not replaced within the
last 100000 miles (160000 km).
Replace front wheel bearings and seals if non-sealed
bearings are used.
Replace brake fluid.
Every two years
* Initial replacement at six years or 105000 miles (168000 kilometers), then every three
years or 45000 miles (72000 kilometers).
** If not replaced, inspect every 15000 miles (24000 kilometers).
*** Rear-wheel drive vehicles only.
272
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Towing a trailer or using a car-top carrier
Inspect U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires*
, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Inspect U-joints.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted. Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Inspect brake system.
Every 5000 miles (8000
km)
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires*
, inspect tires for wear and measure tread
depth.
Inspect U-joints.
Every 5000 miles (8000
km) or six months
273
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter.
Every 5000 miles (8000
km) or six months or 200
engine hours
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires*
, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Inspect U-joints.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Change rear axle fluid.
Every 50000 miles (80000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted.
Exceptions
There are several exceptions to the Normal
Schedule: Normal vehicle axle maintenance: Rear
axles and power take-off units with
synthetic fluid and light-duty trucks
equipped with Ford-design axles are
lubricated for life; do not check or change
fluid unless a leak is suspected, service is
required or the assembly has been
submerged in water. During long periods
of trailer towing with outside temperatures
274
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Scheduled Maintenance

Keep User's Guide in vehicle: When kept
in the vehicle, the User's Guide will be a
ready reference for you and other users
unfamiliar with the Windows
Automotive-based system. Please make
certain that before using the system for
the first time, all persons have access to
the User's Guide and read its instructions
and safety information carefully.
WARNING
Operating certain parts of this
system while driving can distract
your attention away from the road,
and possibly cause an accident or other
serious consequences. Do not change
system settings or enter data non-verbally
(using your hands) while driving. Stop the
vehicle in a safe and legal manner before
attempting these operations. This is
important since while setting up or
changing some functions you might be
required to distract your attention away
from the road and remove your hands from
the wheel. General Operation
Voice Command Control: Functions
within the Windows Automotive-based
system may be accomplished using only
voice commands. Using voice commands
while driving allows you to operate the
system without removing your hands from
the wheel.
Prolonged Views of Screen:
Do not
access any function requiring a prolonged
view of the screen while you are driving.
Pull over in a safe and legal manner before
attempting to access a function of the
system requiring prolonged attention. Even
occasional short scans to the screen may
be hazardous if your attention has been
diverted away from your driving task at a
critical time. Volume Setting: Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic and
emergency signals while driving. Driving
while unable to hear these sounds could
cause an accident.
Use of Speech Recognition Functions:
Speech recognition software is inherently
a statistical process which is subject to
errors. It is your responsibility to monitor
any speech recognition functions included
in the system and address any errors.
Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully read
and follow instructions and safety
information fully.
Distraction Hazard:
Any navigation
features may require manual (non-verbal)
setup. Attempting to perform such set-up
or insert data while driving can seriously
distract your attention and could cause an
accident or other serious consequences.
Stop the vehicle in a safe and legal manner
before attempting these operations.
Let Your Judgment Prevail:
Any
navigation features are provided only as
an aid. Make your driving decisions based
on your observations of local conditions
and existing traffic regulations. Any such
feature is not a substitute for your personal
judgment. Any route suggestions made by
this system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
291
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Appendices

A
A/C
See: Climate Control........................................... 63
About This Manual...........................................5
ABS See: Brakes............................................................. 88
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 88
Accessories....................................................263 Interior style......................................................... 263
Peace of mind..................................................... 263
Accessories See: Replacement Parts
Recommendation.............................................. 9
Adjusting the Headlamps.........................148
Vertical Aim Adjustment Procedure
(Aerodynamic Headlamps)...................... 149
Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps)...................... 148
Adjusting the Steering Wheel....................42
Airbag Disposal
...............................................33
Air Conditioning See: Climate Control........................................... 63
Air Filter See: Changing the Engine Air Filter..............155
Appendices....................................................286
Audible Warnings and Indicators.............53 Fail-Safe Cooling Warning Chime.................. 53
Headlamps On Warning Chime...................... 53
Key in Ignition Warning Chime......................... 53
Parking Brake On Warning Chime.................. 53
Shift to Park Warning Chime........................... 54
Audio System...............................................206 General Information......................................... 206
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................208
Audio Unit - Vehicles With: AM/ FM...................................................................207
Automatic Transmission
.............................83
Brake-Shift Interlock........................................... 85
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 86
Understanding the Shift Positions of a 6– Speed Automatic Transmission..........84
Understanding the Shift Positions of the 5– Speed Automatic Transmission..........83 Automatic Transmission Fluid
Check
..............................................................142
Automatic Transmission Fluid Filter...........144
Checking Automatic Transmission
Fluid.................................................................... 142
Auxiliary Power Points
..................................70
110 Volt AC Power Point..................................... 70
12 Volt DC Power Point....................................... 70
Locations................................................................. 70
Auxiliary Switches.......................................264
B
Battery See: Changing the 12V Battery...................... 145
Bonnet Lock See: Opening and Closing the Hood...........136
Booster Seats
...................................................18
Types of Booster Seats....................................... 19
Brake Fluid Check
.........................................144
Brakes................................................................88 General Information........................................... 88
Breaking-In.......................................................112
Bulb Specification Chart............................153
C
California Proposition 65...............................9
Capacities and Specifications - 5.4L V8.....................................................................197
Specifications...................................................... 198
Capacities and Specifications - 6.8L.................................................................201
Specifications..................................................... 202
Capacities and Specifications
..................191
Car Wash See: Cleaning the Exterior............................... 156
Changing a Bulb
.............................................151
Lamp Assembly Condensation...................... 151
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 153
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 152
Replacing Headlamp Bulbs (Aerodynamic)................................................ 151
Replacing Side Marker Bulbs......................... 152
Changing a Fuse
...........................................134
Fuses....................................................................... 134
309
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing Index