2016 FORD E SERIES service

On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have closed
properly. See Refueling (page 77).
• driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed
city/highway driving. No additional vehicle
service is required. If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness, and
lead to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, you may need to have
the vehicle serviced. See On-Board
Diagnostics (OBD-II).
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, your vehicle is not ready for I/M
testing.
If the vehicle ’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
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the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that the vehicle is ready for
I/M testing.
The OBD-II system monitors the emission
control system during normal driving. A
complete check may take several days. If
the vehicle is not ready for I/M testing, you
may need to perform the following driving
cycle consisting of mixed city and highway
driving:
Drive on an expressway or highway for a
steady 15 minutes, followed by 20 minutes
of stop-and-go driving with at least four
30-second idle periods.
Allow the vehicle to sit for at least eight
hours without starting the engine. Then,
start the engine and complete the above
driving cycle. The engine must warm up to
its normal operating temperature. Once
started, do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing, you
will have to repeat the above driving cycle.
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GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out and should
be inspected by an authorized dealer. If the
vehicle has continuous vibration or shudder
in the steering wheel while braking, the
vehicle should be inspected by an
authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 160). See the Instrument Cluster
chapter for information on the
brake system warning light.
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Turn the engine off, shift the
transmission into park (P), apply the
parking brake, and then inspect the
accelerator pedal for any interferences. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Hydraulic brake booster system
(Hydroboost or Hydromax)
The Hydroboost and Hydromax systems
receive fluid pressure from the power
steering pump to provide power assist
during braking.
The Hydromax booster receives backup
pressure from the reserve system electric
pump whenever the fluid in the power
steering system is not flowing. When the
engine is off, the pump will turn on if the
brake pedal is applied, or if the ignition is
turned to the on position.
The sound of the pump operating may be
heard by the driver, but this is a normal
characteristic of the system.
The reserve system provides reduced
braking power, so the vehicle should be
operated under these conditions with
caution, and only to seek service repair and
remove the vehicle from the roadway.
Note:
For Hydromax-equipped vehicles
operating under normal conditions, the noise
of the fluid flowing through the booster may
be heard whenever the brake is applied. This
condition is normal. Vehicle service is not
required.
If braking performance or pedal response
becomes very poor, even when the pedal
is strongly pressed, it may indicate the
presence of air in the hydraulic system or
leakage of fluid. Stop the vehicle safely as
soon as possible and seek service
immediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note: When the system is operating, the
brake pedal may pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
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PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING
The traction control light illuminates
steadily if a failure is detected in the
system. Verify that the traction
control system was not manually disabled
using the switch. If the traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
traction control disabled could lead to an
increased risk of loss of vehicle control,
vehicle rollover, personal injury and death. The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Switching the System Off
The switch for the traction
control system is located on the
instrument panel.
When you switch the system off, an
illuminated icon appears on the instrument
cluster.
Use the switch again to return the traction
control system to normal operation. System Indicator Lights and
Messages The traction control light
temporarily illuminates on
engine start-up and flashes
when a driving condition activates the
system. The traction control off light
temporarily illuminates on
engine start-up and stays on:
• When you switch the traction control
system off.
• If a problem occurs in the system.
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STEERING
To help prevent damage to the power
steering system:
•
Never hold the steering wheel at its
furthest turning points (until it stops)
for more than three to five seconds
when the engine is running.
• Do not operate the vehicle with a low
power steering pump fluid level (below
the MIN mark on the reservoir).
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
(or if the engine is turned off), you can
steer the vehicle manually, but it takes
more effort.
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
If any steering components are serviced or
replaced, install new fasteners (many are
coated with thread adhesive or have
prevailing torque features which may not
be re-used). Never re-use a bolt or nut.
Torque fasteners to specifications.
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
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•
Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle.
Function
Color
Left turn signal and stop lamp
Yellow
Ground (-)
White
Electric brakes
Blue Function
Color
Right turn signal and stop
lamp
Green
Battery (+)
Orange
Running lights
Brown
Reverse lights
Grey
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle. You
must distribute the load in your trailer so
that 10-15% of the total weight of the
trailer is on the tongue.
Weight-distributing Hitches WARNING
Do not adjust a weight-distributing
hitch to any position where the rear
bumper of the vehicle is higher than
it was before attaching the trailer. Doing
so will defeat the function of the
weight-distributing hitch, which may cause
unpredictable handling, and could result
in serious personal injury. When hooking-up a trailer using a
weight-distributing hitch, always use the
following procedure:
1. Park the loaded vehicle, without the
trailer, on a level surface.
2. Measure the height to the top of your vehicle's front wheel opening on the
fender. This is H1.
3. Attach the loaded trailer to your vehicle
without the weight-distributing bars
connected.
4. Measure the height to the top of your vehicle's front wheel opening on the
fender a second time. This is H2.
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TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider. When calling
for a tow truck, let the operator know what
kind of vehicle you have.
It is advisable to have your vehicle towed
with a wheel lift and dollies or flatbed
equipment. Do not tow with a slingbelt.
Ford Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means. Do not exceed a maximum distance of 50
miles (80 kilometers) and maximum
speed of 35 mph (56 km/h) when towing
your vehicle from the front with the rear
wheels on the ground. If you must exceed
the maximum distance or speed, a
qualified technician must remove the
driveshaft. This prevents transmission
damage.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. You can flat-tow (all wheels on the
ground, regardless of the powertrain or
transmission configuration) your disabled
vehicle (without access to wheel dollies
or vehicle transport trailer) under the
following conditions:
•
Your vehicle is facing forward so you
tow it in a forward direction.
• You shift into Neutral (N). If you cannot
shift into Neutral (N), you may need to
override the transmission. See
Transmission (page 83).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 63).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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