Note:
If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle. 120 Volt Convenience Cord Power.
A.
Check outlet.
B.
Fault.
C.
Vehicle.
D.
Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. If the POWER indicator light is off after plugging in
the convenience cord, use a different outlet.
156
C-MAX (CCG) Canada/United States of America, enUSA, First Printing High Voltage BatteryE197446
A
B
C
D
Status
Convenience Cord LED Indicators
Vehicle
Fault
Check
Outlet
The convenience cord is not connected to yourvehicle.
Off
Off
Off
The convenience cord is connected, but yourvehicle is not charging.
On
Off
Off
Your vehicle is charging.
Blink
Off
Off
Ground Fault Circuit Interrupter (GFCI) FaultDetected.
Off
Blink
Off
The convenience cord is retrying to charge.
Ground Fault Circuit Interrupter (GFCI) Fault Detected.
Off
On
Off
The convenience cord has exhausted its retry
attempts. Your vehicle is not charging, or there is an internal fault in the charging equipment.
The convenience cord detected a high temper-
ature at the AC plug and is waiting for the AC plug to return to a normal operating temperature.*
Off
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to a normal operating temperature. Your vehicle is ready to charge at a reduced current.*
On
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to a normal operating temperature. Your vehicle is charging at a reduced current.*
Blink
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. Your vehicle is not charging. The convenience cord has exhausted its retry attempts.*
Off
On
Blink
*Have the outlet checked by a qualified electrician and make sure the AC plug fits firmly
into the outlet. Contact an authorized EV certified dealer if problem persists.
157
C-MAX (CCG) Canada/United States of America, enUSA, First Printing High Voltage Battery
Charge Port
The charge port is located between the
front left-hand side door and the front
left-hand side wheel well. Press the
indentation on the charge port door to
open and close it.
Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
You can modify the light ring illumination
settings. The light ring located around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
You can press the unlock button on your
key fob to view the charge status of your
vehicle. Based on which quadrants light,
you can determine the current state of
charge. If the charge is below 25 percent,
the light ring does not light. Do not forget
to press the lock button on your key fob to
re-lock your vehicle.
The light ring also displays the current
state of charge when opening the doors. The cord acknowledgment feature
activates when you initiate a charge cycle.
The four light quadrants each individually
flash in a clockwise motion, starting with
the top right-hand side light and ending
with the top left-hand side, two times
confirming that the system detects the
charging coupler.
Charging
Note:
Your vehicle must be in park (P) to
charge.
To charge your high voltage battery:
1. Put your vehicle in park (P) and switch
off your vehicle.
2. Press the indentation on the charge port door to open it.
3. Plug the charging coupler into the charge port on your vehicle. Make sure
the button clicks confirming you have
completely engaged the coupler. 4. Verify that the cord acknowledgment
feature activates. The cord
acknowledgment feature activates
when you initiate a charge cycle.
5. If using a 240 volt charging station, follow the instructions on the charge
station to begin the charging process.
158
C-MAX (CCG) Canada/United States of America, enUSA, First Printing High Voltage BatteryE144779 E144780
The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle:
•
When the top right-hand side quadrant
is pulsing, the charge is between 0-25
percent.
• When the top right-hand side quadrant
is on and the bottom right-hand
quadrant is pulsing, the charge is
between 25-50 percent.
• When both right-hand side quadrants
are on and the bottom left-hand side
quadrant is pulsing, the charge is
between 50-75 percent.
• When three quadrants are on and the
top left-hand side quadrant is pulsing,
the charge is between 75-100 percent.
• When all the lights on the light ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
Locking the Charging Coupler
Note: To lock the charging coupler, you
need a padlock or a combination lock with
a shackle diameter of 0.2 in (5 mm) or less.
Also, the straight portion of the shackle
must be 1.0 in (25.4 mm) or longer. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock. Waiting to Charge
When you select Value Charge, charging
may not begin upon plugging in. The
vehicle may delay charging to take
advantage of off-peak electricity rates. The
vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
•
When the top right quadrant light is off,
the charge is between 0– 25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50– 75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75– 100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When the vehicle is waiting to charge,
the light ring will turn off one minute after
displaying the present state of charge. When
the vehicle automatically begins charging,
the light ring will turn on and display how
far along the charge is per the section above.
Note: If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact an authorized dealer.
You can modify the light ring lighting
conditions by using the touchscreen
system.
159
C-MAX (CCG) Canada/United States of America, enUSA, First Printing High Voltage BatteryE172036
Disconnecting the Charging
Coupler
Note:
Do not pull the wall plug from the
wall while the vehicle is charging. Doing so
may damage the outlet and the cord.
1. Remove the lock from the charging coupler button.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle on your vehicle. 4.
Close the charge port door by pressing
the indentation on the charge port
door. Continue pressing the indentation
while the door rotates
counterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts
off power from the high-voltage battery
after a collision, or if your vehicle receives
a substantial physical jolt.
To reactivate your vehicle after either
event, perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on. 3.
If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to
two more times.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
turn ignition off.
2. Press the brake pedal and press the START/STOP
button.
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to
two more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the
START/STOP
button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
160
C-MAX (CCG) Canada/United States of America, enUSA, First Printing High Voltage BatteryE144781
•
Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a grade.
• As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and
decreasing to help maintain your
vehicle speed when descending a
grade.
• The grade assist lamp in the instrument
cluster is illuminated. The grade assist lamp will
appear in the instrument cluster
when grade assist is turned on.
Press the transmission control switch
again to return to normal drive (D).
Brake-Shift Interlock WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working. WARNINGS
When doing this procedure, you will
be taking your vehicle out of park
which means your vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to doing this procedure. Use
wheel chocks if appropriate. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer. Note:
See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature will be
disabled.
Use the brake shift interlock lever to move
the gearshift lever from the park position
in the event of an electrical malfunction or
if your vehicle has a dead battery.
Apply the parking brake and turn the
ignition off before performing this
procedure.
162
C-MAX (CCG) Canada/United States of America, enUSA, First Printing TransmissionE146092 E144523
standard friction braking. When the battery
is almost fully charged, the amount of
regenerative braking is limited to avoid
overcharging, and the requested
deceleration is produced by standard
friction braking alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has
also been designed to interact with the
anti-lock brake system. Regenerative
braking is disabled when the anti-lock
brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note:
When the system is operating, the
brake pedal may pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
PARKING BRAKE WARNING
Always set the parking brake fully
and make sure you shift the gearshift
lever to park (P). Switch the ignition
off and remove the key whenever you leave
your vehicle. Note:
Do not press the release button while
pulling the lever up.
To apply the parking brake: 1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its
fullest extent.
Note: If you park your vehicle on a hill and
facing uphill, shift the gearshift lever to park
(P) and turn the steering wheel away from
the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift the gearshift lever to
park (P) and turn the steering wheel toward
the curb.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push the lever down.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake and shift the transmission into park
(P) (automatic transmission) or first gear
(1) (manual transmission). You must remain in your vehicle once
you have activated the system.
During all times, you are responsible
for controlling your vehicle,
supervising the system and
intervening, if required. If the engine is revved excessively, or
if a malfunction is detected, the
system will be deactivated.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
165
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Brakes
PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death. When you are going downhill, your
vehicle speed may increase above
the set speed. The system will not
apply the brakes but a warning displays.
Failure to follow this warning could result
in serious personal injury or death. Note:
Cruise control will disengage if the
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed while driving
uphill. The cruise controls are on the steering
wheel. Switching Cruise Control On
Press and release
ON. The indicator appears in the
instrument cluster.
Note: Using cruise control with ECO Cruise
switched on may change the operation of
the system. This feature saves vehicle
energy by relaxing acceleration compared
to standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill.
Energi vehicles: ECO Cruise can be turned
on or off through the information display.
See
Information Displays (page 93).
Hybrid vehicles: ECO Cruise is included in
EcoSelect which is turned on or off using
the ECO button on the center console.
For additional information, refer to ECO
Cruise and EcoSelect. See Unique Driving
Characteristics
(page 135).
Note: When you are going downhill while
using cruise control, the battery charging
system and engine work together to help
maintain your set speed. Engine noise may
increase or decrease under these conditions.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press and release
SET+ or SET-.
3. Take your foot off the accelerator pedal.
179
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Cruise ControlE142437 E71340