Wipers and Washers
Windshield Wipers.........................................70
Autowipers........................................................70
Windshield Washers
......................................72
Rear Window Wiper and Washers...........72
Lighting
General Information......................................74
Lighting Control...............................................74
Autolamps .........................................................
75
Instrument Lighting Dimmer
......................76
Headlamp Exit Delay....................................76
Daytime Running Lamps..............................77
Front Fog Lamps.............................................77
Direction Indicators
........................................78
Interior Lamps
.................................................78
Ambient Lighting
............................................79
Windows and Mirrors
Power Windows
.............................................80
Global Opening
................................................81
Exterior Mirrors
.................................................81
Interior Mirror
...................................................83
Sun Visors
.........................................................83
Sun Shades
......................................................84
Instrument Cluster
Gauges...............................................................85
Warning Lamps and Indicators................89
Audible Warnings and Indicators.............92
Information Displays
General Information
......................................93
Information Messages
.................................101
Climate Control
Automatic Climate Control......................108
Hints on Controlling the Interior Climate........................................................109 Heated Windows and Mirrors....................111
Cabin Air Filter..................................................111
Remote Start....................................................111
Seats
Sitting in the Correct Position...................113
Head Restraints..............................................113
Manual Seats
..................................................115
Power Seats.....................................................117
Rear Seats........................................................119
Heated Seats
.................................................120
Rear Seat Armrest........................................120
Universal Garage Door Opener
Universal Garage Door Opener.................121
Auxiliary Power Points
Auxiliary Power Points................................126
Storage Compartments
Center Console
..............................................128
Overhead Console
........................................128
Starting and Stopping the Engine
General Information....................................129
Ignition Switch
...............................................129
Keyless Starting
............................................129
Starting a Gasoline Engine.......................130
Engine Block Heater.....................................132
Automatic Engine Shutdown...................133
Unique Driving Character- istics
Hybrid Vehicle Operation...........................135
Plug-In Hybrid Vehicle Operation...........137
Hybrid Vehicle Frequently Asked Questions....................................................140
EcoSelect.........................................................142
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Ordering Additional Owner's
Literature....................................................206
Reporting Safety Defects (U.S. Only).............................................................207
Reporting Safety Defects (Canada Only).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information
....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................219
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................221
Engine Oil Dipstick
.......................................222
Engine Oil Check
..........................................222
Engine Coolant Check
................................223
Automatic Transmission Fluid Check
............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check
.....................227
Washer Fluid Check
.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades
......................229
Changing the Wiper Blades
.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information
....................................241
Cleaning Products
........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242 Cleaning the Engine....................................243
Cleaning the Windows and Wiper
Blades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel and Instrument Cluster Lens.......................244
Cleaning Leather Seats
.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care
..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications
...........................274
Capacities and Specific- ations
Engine Specifications.................................276
Motorcraft Parts
............................................277
Vehicle Identification Number
................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information
...................................283
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/ CD.................................................................288
Digital Radio
...................................................291
Satellite Radio
..............................................294
USB Port.........................................................296
Media Hub
......................................................296
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Introduction E71340 E161353
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 297).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle
’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
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CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business. For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Introduction
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active
passenger airbag. On-board Diagnostics (OBD-II)
Your vehicle
’s On-board Diagnostics
(OBD-II) system has a data port for
diagnostics, repair and reprogramming
services with diagnostic scan tools.
Installing a non-Ford-approved
aftermarket OBD plug-in device that uses
the port during normal driving, for example
remote insurance company monitoring,
remote vehicle diagnostics, telematics or
engine reprogramming, may cause
interference or damage to vehicle systems.
We do not recommend or endorse the use
of any non-Ford-approved aftermarket
OBD plug-in devices. The vehicle Warranty
may not cover damage caused by any
non-Ford-approved aftermarket OBD
plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Introduction
•
Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn
off Advance Trac or traction control (if
your vehicle is equipped with this
feature).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle is equipped with
a push-button start, hold the intelligent
access key next to the steering column.
Details on the correct fob placement and
position is in another chapter. See
Starting and Stopping the Engine (page
129).
2. Switch the ignition on.
3. Access the main menu on the
information display controls, and select
Settings
and then MyKey by pressing OK
or the > button.
4. Press
OK or the > button to select
Create MyKey.
5. When prompted, hold the
OK button
until you see a message informing you to
label this key as a MyKey. The key will be
restricted at your vehicle's next start. MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). Refer to
Programming/Changing Configurable
Settings
.
Programming/Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings:
1. Switch the ignition on using an admin key or fob.
2. Access the main menu on the information display controls, and select
Settings
, then MyKey by pressing OK
or the > button.
3. Use the arrow buttons to get to a configurable feature.
4. Press
OK or > to make a selection.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the engine off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays
(page 93).
Switch the ignition on using an admin key
or remote control.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing MyKey
™
Potential Causes
Condition
•Vehicles with keyless start: The keyless
start transmitter is not placed in the backup
position. See Starting a Gasoline Engine
(page 130).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See
Creating a
MyKey (page 52).
I cannot program the configurable
settings.
•The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See
Creating a
MyKey (page 52).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.
I lost the only admin key.
Program a spare key. See Passive Anti-Theft
System
(page 65).
I lost a key.
MyKey distances do not accumulate.
•The MyKey user is not using the MyKey.
• An admin key holder cleared the MyKeys
and created new MyKeys.
• The key system has been reset.
• An admin transmitter is present at vehicle
start.
• No MyKeys are created. See
Creating a
MyKey (page 52).
No MyKey functions with the keyless
entry transmitter.
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™