2016 FORD C MAX HYBRID service

United States
Ford Customer Relationship Center
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
owner.ford.com
@FordService
Canada
Ford Customer Relationship Centre
1-800-565-3673 (FORD)
ford.ca
@FordServiceCA
QUICK
REFERENCE
GUIDE
2016
H YB RID
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GM5J 19G217 FA
August 2015
First Printing
Quick Reference Guide
C-MAX Hybrid
Litho in U.S.A.
This Quick Reference Guide is not intended
to replace your vehicle Owner’s Manual
which contains more detailed information
concerning the features of your vehicle, as
well as important safety warnings designed
to help reduce the risk of injury to you and your
passengers. Please read your entire Owner’s
Manual carefully as you begin learning about
your new vehicle and refer to the appropriate
chapters when questions arise. All information
contained in this Quick Reference Guide was
accurate at the time of duplication. We reserve
the right to change features, operation and/
or functionality of any vehicle specification at
any time. Your Ford dealer is the best source
for the most current information. For detailed
operating and safety information, please
consult your Owner’s Manual.
WARNINGDriving while distracted can result in loss of
vehicle control, crash and injury. We strongly
recommend that you use extreme caution
when using any device that may take your
focus off the road. Your primary responsibility
is the safe operation of your vehicle. We
recommend against the use of any hand-held
device while driving and encourage the use of
voice-operated systems when possible. Make
sure you are aware of all applicable local laws
that may affect the use of electronic devices
while driving.
learn more about
your vehicle
FORD.CA
OWNER.FORD.COM
To put QR tags to work for you, use your mobile
phone’s browser or app store link to download
a QR tag reader. Then follow the directions
to scan the QR tag and see your vehicle’s
features come to life.

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SYNC
®
PAIRING YOUR CELL PHONE
WITH SYNC
In order to use many of the features of SYNC, you must
first pair and connect your phone with SYNC.
NOTE If you have SYNC 3*, you can pair your phone through the touchscreen.
See your SYNC Supplement for details.
To Pair Your Cell Phone for the First Time
1. Make sure that your vehicle is in park (P) and you switch on your ignition and radio.
Put your phone into Bluetooth discovery mode. See your phone’s manual, if necessary .
2. Press the
button. When the display indicates no phone paired, press OK.
3. When Find SYNC appears in the display, press OK. When prompted on your phone’s
display, enter the six-digit PIN provided by SYNC in the radio display .
4. The display indicates when the pairing is successful.
The System May Prompt You to
» Set your phone as the primary or favorite (the primary phone receives messages
and voicemail).
» Download your phone book (a requirement to use the full set of voice commands).
» Switch on 911 Assist
®.
TIPS
» Make sure you accept the request from SYNC to access your phone.
» To pair subsequent phones, please refer to your SYNC Supplement.
» If you experience pairing problems, try performing a clean pairing by deleting your
services from SYNC, deleting your phone pairing from SYNC, and then repeating the
Pairing Your Cell Phone with SYNC process.
WHY DO YOU NEED A SYNC
OWNER ACCOUNT?
A SYNC owner account provides the
latest software updates and, when you
have questions, free customer support.
Create your account by visiting the website
or calling the toll-free number for more
information. See the Commonly Used
Voice Commands page of this guide for
more details.
USING YOUR CELL
PHONE WITH SYNC
NOTE Enter your phone book contacts
with both first and last names to increase
the ability of SYNC to select the correct
contact. Remember to say the contact
name exactly as you listed it in your
phone book.
Making a Phone Call
Use SYNC to make a phone call to anyone
in your phone book by pulling the voice
control
and when prompted, give
a voice command. For a list of voice
commands, say “What can I say?”.
For example, you could say “Call Jake Smith
at home”. SYNC repeats the command
back to you and dials the number.
NOTE You can make phone calls by
pulling the voice control
and when
prompted, give the voice command “Dial”,
then say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, the
name and number of the person calling
appears in the display. Press the
button
to answer an incoming call. You can hang
up at any time by pressing and holding the
button.
USING SYNC TO
ACCESS DIGITAL MEDIA
Plug in your USB media devices, such as
phones, flash drives and MP3 players, and
use SYNC to play all of your favorite music.
The media hub is in your center console.
Using Voice Commands to Play Music
1. Plug your media player into your
USB port.
2. Pull the voice control
. When
prompted, say “USB”, then follow-up
with a voice command.
SYNC is a Hands-free,
Voice Recognition System
Used for Entertainment,
Information and
Communication.
SYNC. SAY THE WORD.
Before You Get Started
1. Set up your owner account at
owner.ford.com (U.S.) or
SyncMyRide.ca (Canada). Register by
following the on-screen instructions.
After registering you can see which
services you may be eligible for.
2. SYNC uses a wireless connection
called
Bluetooth® to communicate
with your phone. Switch on Bluetooth
mode in your phone’s menu options.
This lets your phone find SYNC. If you
need more details on setting up your
phone with SYNC, call the toll-free
number, visit the website or your
phone manufacturer’s website.
See page 10 of this guide for details.
*if equipped

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SYNC
®
3*
GETTING STARTED WITH SYNC 3
Use the touchscreen to explore and interact with your vehicle. The
screen works the same way as traditional controls, knobs and buttons
do. Press the various icons on your touchscreen to personalize the
many features and settings of your vehicle. The system provides easy
interaction with your cellular phone, multimedia entertainment, climate
controls, navigation system* and apps.
Apps > EV Info
Press the Electric Vehicle “road and leaf” icon to access
the Power Flow display. This screen shows you where your
vehicle power is coming from and where your vehicle is
using it.
GENERAL TIPS
» Press the home icon
at any time to
return to your home screen.
» For additional support, refer to your SYNC Supplement,
visit the website or call the toll-free number. See the
Commonly Used Voice Commands page of this guide
for more details.
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE.
*if equipped
commonly used SYNC® 3*
voice commands
Basic Commands
» Main menu
» Go back
» Cancel
» List of commands
» Next page
» Previous page
» Help
Phone
» Phone list of commands
» Pair phone
» Call
» Call home/at work>
» Dial
» Listen to text message
Audio
» AM <530-1710>
» FM <87.9-107.9>
» Bluetooth Audio
» CD
» USB
» Sirius <0-233>
»
Navigation *
»
Navigation list of commands
» Destination previous destination>
» Find POI/intersection>
» Show route
» Where am I?
» SiriusXM Traffic and Travel
Link list of commands
- Show weather map/5 day
forecast/fuel prices>
- Help
Climate *
»
Climate list of commands
» Climate set temperature
Apps
» List mobile apps
» Find new apps
Pull the voice control on the steering wheel and then say:
*if equipped
Some services may not be available in your area. Refer to your SYNC Supplement, visit the website or call the toll-free number for more
information. For U.S. customers: Visit owner.ford.com or call 1-800-392-3673 (select Option 1 or 2 for language, then Option 3).
For Canadian customers: Visit SyncMyRide.ca or call 1-800-565-3673 (select Option 1 or 2 for language, then Option 3).
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