2016 FORD C MAX HYBRID tow

Wipers and Washers
Windshield Wipers.........................................70
Autowipers........................................................70
Windshield Washers
......................................72
Rear Window Wiper and Washers...........72
Lighting
General Information......................................74
Lighting Control...............................................74
Autolamps .........................................................
75
Instrument Lighting Dimmer
......................76
Headlamp Exit Delay....................................76
Daytime Running Lamps..............................77
Front Fog Lamps.............................................77
Direction Indicators
........................................78
Interior Lamps
.................................................78
Ambient Lighting
............................................79
Windows and Mirrors
Power Windows
.............................................80
Global Opening
................................................81
Exterior Mirrors
.................................................81
Interior Mirror
...................................................83
Sun Visors
.........................................................83
Sun Shades
......................................................84
Instrument Cluster
Gauges...............................................................85
Warning Lamps and Indicators................89
Audible Warnings and Indicators.............92
Information Displays
General Information
......................................93
Information Messages
.................................101
Climate Control
Automatic Climate Control......................108
Hints on Controlling the Interior Climate........................................................109 Heated Windows and Mirrors....................111
Cabin Air Filter..................................................111
Remote Start....................................................111
Seats
Sitting in the Correct Position...................113
Head Restraints..............................................113
Manual Seats
..................................................115
Power Seats.....................................................117
Rear Seats........................................................119
Heated Seats
.................................................120
Rear Seat Armrest........................................120
Universal Garage Door Opener
Universal Garage Door Opener.................121
Auxiliary Power Points
Auxiliary Power Points................................126
Storage Compartments
Center Console
..............................................128
Overhead Console
........................................128
Starting and Stopping the Engine
General Information....................................129
Ignition Switch
...............................................129
Keyless Starting
............................................129
Starting a Gasoline Engine.......................130
Engine Block Heater.....................................132
Automatic Engine Shutdown...................133
Unique Driving Character- istics
Hybrid Vehicle Operation...........................135
Plug-In Hybrid Vehicle Operation...........137
Hybrid Vehicle Frequently Asked Questions....................................................140
EcoSelect.........................................................142
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption
.......................................150
Emission Control System
..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-Off Switch..........................................................160
Transmission
Automatic Transmission
.............................161
Brakes
General Information
....................................164
Hints on Driving With Anti-Lock Brakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control
...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid
............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176 Cruise Control
Principle of Operation.................................179
Using Cruise Control
....................................179
Driving Aids
Steering
.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit
.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving
......................................192
Driving Through Water................................193
Floor Mats
.......................................................194
Roadside Emergencies
Roadside Assistance
...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event
..............199
Post-Crash Alert System
...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)
............................203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).....................204
Utilizing the Mediation/Arbitration Program (Canada Only).......................205
Getting Assistance Outside the U.S. and Canada........................................................205
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

PROTECTING THE
ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Environment

8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean
toward the buckle will additionally help
to remove remaining slack from the
belt.
9. Attach the tether strap (if the child seat
is equipped). 10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 inch (2.5 centimeters) of movement
for proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with your local St. John Ambulance
office for referral to a Certified Passenger
Seat Technician. Using Lower Anchors and Tethers
for CHildren (LATCH) WARNINGS
Never attach two child safety seats
to the same anchor. In a crash, one
anchor may not be strong enough to
hold two child safety seat attachments
and may break, causing serious injury or
death. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain safety belt buckle
assemblies or LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained. The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where seat back and seat cushion
meet (called the seat bight) and one top
tether anchor located behind that seating
position.
LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use safety belts to attach the child seat,
however the safety belt can still be used
to attach the child seat. For forward-facing
child seats, the top tether strap must also
be attached to the proper top tether
anchor, if a top tether strap has been
provided with your child seat.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Child SafetyE142534

If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the vehicle seat
upon which the child seat is installed all
the way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If all
children cannot be seated and restrained
properly in a rear seating position, properly
restrain the largest child in the front seat. Always carefully follow the
instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint device
is appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings WARNINGS
provided for installation and use in
conjunction with the instructions and
warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the child
may increase the risk of serious injury or
death. Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash,
which may result in serious injury or death. Never use pillows, books, or towels
to boost a child. They can slide
around and increase the likelihood
of injury or death in a crash. Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury. Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Child SafetyE142597

If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
•
Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seatback.
• Objects stowed in the seatback map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the passenger
sensing system. The person in the front
passenger seat may appear heavier or
lighter due to the conditions described in
the list above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 42).
If the airbag readiness lamp is lit, do
the following:
The driver or adult passengers should
check for objects that lodged underneath
the front passenger seat, or cargo
interfering with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
• Pull the vehicle over.
• Turn the vehicle off.
• Driver or adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat. •
Remove the obstruction(s) (if found).
• Restart the vehicle.
• Wait at least two minutes and verify
that the airbag readiness lamp is no
longer illuminated.
• If the airbag readiness lamp remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
authorized dealer.
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the
side airbags and increase the risk of injury
in an accident. Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback. Do not attempt to service, repair, or
modify the airbag, its fuses or the
seat cover on a seat containing an
airbag as you could be seriously injured or
killed. Contact your authorized dealer as
soon as possible.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Supplementary Restraints System

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including frame, bumper, front end
body structure and tow hooks) may affect
the performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of your vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, knee airbag(s),
seat mounted side airbags, and the Safety
Canopy. Based on the type of accident
(frontal impact, side impact or rollover)
the restraints control module will deploy
the appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster may display an airbag
failure warning. See Information
Displays (page 93). You will hear five
tones that repeat periodically until you
repair the problem, the warning indicator
light or both. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: •
The readiness light will not illuminate
immediately after the ignition is turned
on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system is
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
The fact that the safety belt pretensioners
or airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control
module determined the accident
conditions (for example, crash severity,
belt usage) were not appropriate to
activate these safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The safety belt pretensioners are
designed to activate in frontal,
near-frontal, side and rollover crashes.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Supplementary Restraints System

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 44).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE142585