Power Steering
ActionMessage
The power steering system has detected a condition thatrequires service. See your authorized dealer.Steering Fault ServiceNow
The power steering system is not working. Stop the vehicle asafe place. Contact your authorized dealer.Steering Loss StopSafely
Remote Start
ActionMessage
Displayed when the remote start system is active.Remote Start Active
Tire Pressure Monitoring System
ActionMessage
Displays when one or more tires on your vehicle have low tirepressure. See Tire Pressure Monitoring System (page 270).Tire Pressure Low
Displays when the tire pressure monitoring system ismalfunctioning. If the warning stays on or continues to comeon, contact your authorized dealer. See Tire PressureMonitoring System (page 270).
Tire Pressure MonitorFault
Displayed when a tire pressure sensor is malfunctioning, oryour spare tire is in use. See Tire Pressure MonitoringSystem (page 270). If the warning stays on or continues tocome on, contact your authorized dealer as soon as possible.
Tire Pressure SensorFault
Transmission
ActionMessage
Displays as a reminder to shift into park.Transmission Not in Park
107
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Information Displays
5. Direct the outer instrument panel airvents toward the side windows.
6. To increase the airflow to the outerinstrument panel vents, close the airvents in the middle of the instrumentpanel and in the rear of the centerconsole.
HEATED WINDOWS AND
MIRRORS
Note:Make sure the engine is runningbefore operating the heated windows.
Heated Rear Window
The heated rear window buttonis below the climate control unit.
Press the button to clear theheated rear window of thin ice and fog.The heated rear window will automaticallyturn off after a short period of time.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rear windowon, the heated exterior mirrors willautomatically turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin airfilter, which gives you and your passengersthe following benefits:
•It improves your driving comfort byreducing particle concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
Your cabin air filter is located under theinstrument panel in the passenger footwellarea.
Note:Make sure you have a cabin air filterinstalled at all times. This prevents foreignobjects from entering the system. Runningthe system without a filter in place couldresult in degradation or damage to thesystem.
Replace the filter at regular intervals. SeeMaintenance (page 218).
For additional cabin air filter information,or to replace the filter, see an authorizeddealer.
REMOTE START (If Equipped)
The remote start feature allows you topre-condition the interior of your vehicle.The climate control system works toachieve comfort according to your previoussettings.
Note:You cannot adjust the system duringremote start operation.
Turn the ignition on to return the systemto its previous settings. You can now makeadjustments normally, but you need to turncertain vehicle-dependent features backon, such as:
•Heated seats.
•Cooled seats.
111
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Climate ControlE72507
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
You can adjust the default remote startsettings using the information displaycontrols. See Information Displays(page 93).
Automatic Settings
In hot weather, the system is set to 72°F(22°C). The cooled seats are set to high(if available, and selected to AUTO in theinformation display).
In moderate weather, the system eitherheats or cools (based on previoussettings). The rear defroster, heatedmirrors and heated seats do notautomatically turn on.
In cold weather, the system is set to 72°F(22°C). The heated seats are set to high(if available, and selected to AUTO in theinformation display). The rear defrosterand heated mirrors automatically turn on.
112
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Climate Control
Note:The green ready indicator illuminatesletting you know that the vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart at the time of the vehicle start. SeeHybrid Vehicle Operation (page 135).
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start the vehicle, dothe following:
3-button remote
5-button remote
1. Hold the key next to the steeringcolumn as shown.
2. With the key in this position, you canuse the start button to switch theignition on and start your vehicle.
Fast Restart
The fast restart feature allows you torestart the vehicle within 20 seconds ofswitching it off, even if a valid key is notpresent.
Within 20 seconds of switching the vehicleoff, press the brake pedal and press thebutton. After 20 seconds have expired, youcan no longer restart the vehicle withoutthe key present inside your vehicle.
Once the vehicle has started, it remainsrunning until you press the button, even ifthe system does not detect a valid key. Ifyou open and close a door while the vehicleis running, the system searches for a validkey. You cannot restart the vehicle if thesystem does not detect a valid key within20 seconds.
Switching Off the Vehicle When ItIs Stationary
Vehicles with an Ignition Key
1. Move the transmission selector leverto position P.
2. Turn the key to position 0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position P.
2. Press the button once.
3. Apply the parking brake.
Note:This switches off the ignition, allelectrical circuits, warning lamps andindicators.
131
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the EngineE145988 E142874
Protected componentsFuse amp ratingFuse or relay number
Washer pump.20AF77
Ignition switch, Start button.5AF78
Radio.15AF79Hazard light switch.
Not used (spare).20AF80
Power sun shade.5AF81Remote receiver antenna.
Washer pump ground.20AF82
Central locking ground.20AF83
Drive door unlock ground.20AF84
Electronic 15 feed.7.5AF85
Restraints control module.10AF86Passenger air bag deactivation indicator.
Not used (spare).15AF87
Not used (spare).25AF88
Not used.—F89
Luggage Compartment Fuse Panel
The fuse panel is located in the luggagecompartment behind the left side wheelwell. Remove the fuse panel cover to gainaccess to the fuses.
214
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuses
For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior style
•Custom graphics*.
•Hood deflector*.
•Side window deflectors.
•Splash guards.
Interior style
•Accent lighting.
•Cargo area protector.
•Door sill plates.
•Floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo net*.
•Roof racks and carriers*.
•Soft cargo organizers.
Peace of mind
•Bumper-mounted parking assistsystem*.
•Car covers.
•Charge cord storage bag*.
•Keyless entry keypad.
•Rear bumper protector.
•Remote start.
•Vehicle security systems.
•Wheel locks.
344
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Accessories
Information Messages.................................101AdvanceTrac®.....................................................102Alarm.......................................................................102Battery and Charging System (HighVoltage)............................................................102Doors.......................................................................103Fuel..........................................................................103Hill Start Assist....................................................103Keys and Intelligent Access............................104Maintenance........................................................105MyKey.....................................................................105Park Aid..................................................................106Park Brake.............................................................106Power Steering....................................................107Remote Start........................................................107Tire Pressure Monitoring System..................107Transmission........................................................107Installing Child Restraints............................16Child Seats...............................................................16Using Lap and Shoulder Belts..........................17Using Lower Anchors and Tethers forCHildren (LATCH)............................................19Using Tether Straps..............................................21Instrument Cluster........................................85Instrument Lighting Dimmer......................76Vehicles With Front Fog Lamps......................76Vehicles Without Front Fog Lamps...............76Interior Lamps.................................................78Front Interior Lamp..............................................78Front Interior Lamp - With PanoramaRoof......................................................................78Rear Interior Lamp...............................................79Interior Mirror...................................................83Auto-Dimming Mirror..........................................83Introduction.........................................................7
J
Jump Starting the Vehicle.........................197Connecting the Jumper Cables.....................197Jump Starting......................................................198Preparing Your Vehicle......................................197Removing the Jumper Cables........................198
K
Keyless Starting............................................129Ignition Modes.....................................................130
Keys and Remote Controls.........................44
L
Lighting Control...............................................74Headlamp Flasher................................................75High Beams.............................................................74Lighting...............................................................74General Information............................................74Load Carrying.................................................182Load Limit.......................................................183Vehicle Loading - with and without aTrailer..................................................................183Locking and Unlocking.................................56Activating Intelligent Access ...........................57Autolock..................................................................59Battery Saver.........................................................60Illuminated Entry..................................................59Illuminated Exit.....................................................59Mechanical Key.....................................................57Opening a Rear Door from Inside...................57Power Door Locks................................................56Remote Control....................................................56Smart Unlocks For Integrated KeyheadTransmitter........................................................58Smart Unlocks For Intelligent Access Keys................................................................................58Locks...................................................................56Luggage Covers.............................................182Removing the Shade.........................................182
M
Maintenance..................................................218General Information..........................................218Manual Liftgate..............................................60Closing the Liftgate..............................................61Opening the Liftgate..........................................60Manual Seats..................................................115Adjusting the Height of the Driver'sSeat......................................................................116Lumbar Adjustment (If Equipped)................117Moving the Seat Backward andForward..............................................................116Recline Adjustment............................................116Media Hub......................................................296Message CenterSee: Information Displays.................................93
387
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index
MirrorsSee: Heated Windows and Mirrors.................111See: Windows and Mirrors...............................80Mobile Communications Equipment.......12Motorcraft Parts............................................277MyKey Troubleshooting...............................54MyKey™..............................................................51Principle of Operation..........................................51
N
Normal Scheduled Maintenance...........352Intelligent Oil-Life Monitor™.........................352Normal Maintenance Intervals.....................352
O
Oil CheckSee: Engine Oil Check.......................................222Opening and Closing the Hood...............218Closing the Hood................................................219Opening the Hood..............................................218Ordering Additional Owner'sLiterature.....................................................206Obtaining a French Owner’s Manual..........207Overhead Console........................................128
P
Parking Aids....................................................170Principle of Operation.......................................170Parking Brake.................................................165Passive Anti-Theft System.........................65SecuriLock®...........................................................65PATSSee: Passive Anti-Theft System.....................65Perchlorate.........................................................11Personal Safety System™..........................34How Does the Personal Safety SystemWork?..................................................................34Plug-In Hybrid Vehicle Operation...........137ECO Cruise............................................................139EV Modes...............................................................137Fuel Freshness.....................................................139Low Engine Use...................................................139Plug-in Power Mode and HybridMode...................................................................137Post-Crash Alert System...........................201
Power Door LocksSee: Locking and Unlocking.............................56Power Liftgate..................................................61Hands-Free Feature............................................63Obstacle Detection.............................................63Opening and Closing the Liftgate...................61Setting the Liftgate Open Height...................63Stopping the Liftgate Movement...................62Power Seats.....................................................117Power Lumbar......................................................119Power Steering Fluid Check.....................227Power Windows.............................................80Accessory Delay.....................................................81Bounce-Back.........................................................80One-Touch Down................................................80One-Touch Up......................................................80Window Lock.........................................................80Protecting the Environment........................14
R
Rear Parking Aid............................................170Rear Seat Armrest........................................120Rear Seats........................................................119Folding the Seatback ........................................119Unfolding the Seatback....................................119Rear Under Floor Storage..........................182Rear View Camera........................................176Using the Rear View Camera System.........176Rear View CameraSee: Rear View Camera....................................176Rear Window Wiper and Washers...........72Rear Window Washer.........................................73Rear Window Wiper.............................................72Refueling..........................................................146Easy Fuel™ Capless Fuel System................146Easy Fuel™ Capless System - EnergiVehicles Only...................................................147Remote Control..............................................44Car Finder................................................................48Integrated Keyhead Transmitters .................44Intelligent Access Key.........................................45Remote Start (If Equipped).............................48Replacing the Battery.........................................46Sounding a Panic Alarm....................................48Remote Start....................................................111Automatic Settings.............................................112Removing a Headlamp..............................232
388
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index