Ordering Additional Owner'sLiterature....................................................206
Reporting Safety Defects (U.S.Only).............................................................207
Reporting Safety Defects (CanadaOnly).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................219
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................221
Engine Oil Dipstick.......................................222
Engine Oil Check..........................................222
Engine Coolant Check................................223
Automatic Transmission FluidCheck............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check.....................227
Washer Fluid Check.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades......................229
Changing the Wiper Blades.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information....................................241
Cleaning Products........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242
Cleaning the Engine....................................243
Cleaning the Windows and WiperBlades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel andInstrument Cluster Lens.......................244
Cleaning Leather Seats.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications...........................274
Capacities and Specific-ations
Engine Specifications.................................276
Motorcraft Parts............................................277
Vehicle Identification Number................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information...................................283
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/CD.................................................................288
Digital Radio...................................................291
Satellite Radio..............................................294
USB Port.........................................................296
Media Hub......................................................296
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Table of Contents
Engine Oil
If it lights with the engine runningor while you are driving, thisindicates a malfunction. Stopyour vehicle as soon as it is safe to do soand switch off the engine. Check the engineoil level. See Engine Oil Check (page 222).
Note:Do not resume your journey if it lightsdespite the level being correct. Have thesystem checked by an authorized dealerimmediately.
EV Now
Lights when you select thisfeature on. See Plug-In HybridVehicle Operation (page 137).
EV Later
Lights when you select thisfeature on. See Plug-In HybridVehicle Operation (page 137).
Fasten Safety Belt
It will light and a tone will soundto remind you to fasten yoursafety belt. See SeatbeltReminder (page 31).
Front Airbag
If it fails to light when you startyour vehicle, continues to flashor remains on, this indicates amalfunction. Have the system checked byan authorized dealer.
Front Fog Lamps (If Equipped)
Lights when you switch the frontfog lamps on.
High Beam
Lights when you switch the highbeam headlamps on. It will flashwhen you use the headlampflasher.
Liftgate Ajar
Lights when the liftgate is notcompletely closed.
Low Battery (If Equipped)
Lights when the battery level islow. You may also see amessage suggesting you reduceyour usage of the climate system.
Low Fuel Level
Lights when the fuel level is lowor the fuel tank is nearly empty.Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure islow. If the lamp remains on withthe engine running or whendriving, check your tire pressure as soon aspossible.
It also lights momentarily when you switchon the ignition to confirm the lamp isfunctional. If it does not light when youswitch on the ignition, or begins to flash atany time, have the system checked by anauthorized dealer.
Overdrive Cancel and Grade Assist
(If Equipped)
Lights when the overdrivefunction in the transmissionturns off and the grade assistturns on.
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Instrument Cluster E144814 E151263 E162453 E144691 E162456
AnswerQuestion
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe higher than expected during heavyaccelerations, and may fluctuate whendriving at a steady speed. These are charac-teristics of the Atkinson engine cycle andthe transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-times when I accelerate?
The fan noise comes from a fan locatednext to the high voltage battery pack. Thisfan turns on when the battery requirescooling air. The fan speed, and associatednoise level, will change according to theamount of cooling required to maintaingood performance. Maintaining the batterytemperature at optimal conditions alsoprolongs the useful life of the battery andhelps to achieve better fuel economy.
What is the fan noise I hear from the rearof my hybrid?
Change the engine oil every 10000 miles(16000 kilometers) or once per year undernormal operating conditions.
What is the engine oil change serviceinterval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energy pergallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requiresno maintenance.
How long will my high voltage battery last?Does it need maintenance?
There are no provisions for charging thehigh voltage battery from a power supplyexternal to the vehicle. (For C-MAX Energivehicles, the vehicle can be plugged into a110-volt outlet with charge cord provided.)
Can you charge the battery with a plug intoan A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page190).
Can I tow the hybrid behind my motor homewith all four wheels down?
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Unique Driving Characteristics
Protected componentsFuse amp ratingFuse or relay number
Cooling fan module.50A MidiF1
Electric water pump.50A MidiF2
Body control module supply 1.50A MidiF3
Body control module supply 2.50A MidiF4
Not used.—F5
Not used.—F6
Anti-lock brake system pump.40A**F7
Anti-lock brake system valve.30A**F8
Vacuum pump.40A**F9
Heater blower motor.40A**F10
Engine management.30A**F11
Not used.—F12
Powertrain control module relay.25A**F13
Rear wiper.20A**F14
Body control module KL30 supply.30A**F15
Body control module 15 feed.20A**F16
Transmission oil pump (C-MAX Energi).20A**F17
Front wiper motor.20A**F18
Anti-lock brake system and electronicstability program module.5A*F19
Horn.15A*F20
Stop light switch.5A*F21
Vacuum pump monitoring.5A*F22
Engine control module 15.5A*F23Powertrain control module 15.Transmission oil pump 15.
Relay coils.5A*F24Light switch module.
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Fuses
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.Opening the air conditioning refrigerant system can cause personal injury. Have theair conditioning refrigerant system serviced only by qualified personnel.
CapacityItem
4.5 qt (4.3 L)Engine oil
8.2 qt (7.8 L)Engine coolant
8.8 qt (8.3 L)Engine coolant (Energi vehicles)
1.1 qt (1 L)Inverter system controller coolant
Between MIN and MAX on brake fluidreservoirBrake fluid
4.8 qt (4.5 L)Automatic transmission fluid*
Fill as requiredWindshield washer fluid
13.5 gal (51.1 L)Fuel tank
14 gal (53 L)Fuel tank (Energi vehicles)
1.63 lb (0.74 kg)A/C Refrigerant
5.2 fl oz (153.8 ml)A/C Refrigerant Compressor Oil
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials
SpecificationName
WSS-M2C947-AMotor oil:Motorcraft SAE 0W-20 Synthetic Blend Motor OilXO-5W30-QSP
WSS-M97B44-D2Engine coolant (U.S.):Motorcraft Orange Antifreeze/Coolant PredilutedVC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):Motorcraft Orange Antifreeze/Coolant Prediluted
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Capacities and Specifications
SpecificationName
CVC-3DIL-B
WSS-M6C65-A2Brake fluid:Motorcraft DOT 4 Low Viscosity (LV) High PerformanceMotor Vehicle Brake FluidPM-20
WSS-M2C938-AAutomatic transmission fluid (U.S.):MERCON LVMotorcraft MERCON LV Automatic Transmission FluidXT-10-QLVC
WSS-M2C938-AAutomatic transmission fluid (Canada):MERCON LVMotorcraft MERCON LV Automatic Transmission FluidCXT-10-LV12
WSS-M14P19-AWindshield washer fluid (U.S.):Motorcraft Premium Windshield Wash Concentrate withBitterantZC-32-B2
WSS-M14P19-AWindshield washer fluid (Canada):Motorcraft Premium Quality Windshield Washer FluidCXC-37-(A, B, D, F)
WSH-M17B19-AA/C refrigerant (U.S.):Motorcraft R-134a RefrigerantYN-19
WSH-M17B19-AA/C refrigerant (Canada):Motorcraft R-134a RefrigerantCYN-16-R
—A/C refrigerant compressor oil:Motorcraft Electric A/C Compressor OilYN-32
ESB-M1C93-BMulti-purpose grease:Motorcraft Multi-Purpose Grease SprayXL-5
--Lock cylinders (U.S.):Penetrating and Lock LubricantXL-1
--Lock cylinders (Canada):Penetrating FluidCXC-51-A
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Capacities and Specifications
If you use oil and fluids that do not meetthe defined specification and viscositygrade, this may lead to:
•Component damage which is notcovered by the vehicle warranty.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced engine performance.
•Reduced fuel economy.
•Degraded brake performance.
We recommend Motorcraft motor oil foryour vehicle. If Motorcraft oil is notavailable, use motor oils of therecommended viscosity grade that meetAPI SN requirements and display the APICertification Mark for gasoline engines. Donot use oil labeled with API SN servicecategory unless the label also displays theAPI certification mark.
An oil that displays this symbol conformsto current engine, emission system andfuel economy performance standards ofthe International Lubricants SpecificationAdvisory Council (ILSAC).
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that maynot be covered by your vehicle warranty.
Note:Ford recommends using DOT 4 LowViscosity (LV) High Performance Brake Fluidor equivalent meeting WSS-M6C65-A2. Useof any fluid other than the recommendedfluid may cause degraded brakeperformance and not meet the Fordperformance standards. Keep brake fluidclean and dry. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage and possible failure.
Note: Automatic transmissions that requireMERCON LV transmission fluid should onlyuse MERCON LV transmission fluid. The useof any other fluid may cause transmissiondamage.
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Capacities and SpecificationsE142732
Check Every 12 Months (C-MAX EnergiPlug-in Hybrid Only)
Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or dents. If any of theseconditions are present, replace the filter.See Normal Scheduled Maintenance(page 352).
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
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Scheduled Maintenance