2016 DODGE JOURNEY ESP

Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or push the Voice Command
button and
say the word “Send” then the sequence you wish to
enter. For example, if required to enter your PIN
followed with a pound, (3746#),youcanpush the
Voice Command
button and say, “Send3746#.”
Saying “Send” followed by a number, or sequence of numbers, is also to be used for navigating through an
automated customer service center menu structure,
and to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you push the Voice Command
but-
ton and say “Send Voicemail Password” the Uconnect
Phone will then send the corresponding phone num-
ber associated with the phonebook entry, as tones over
the phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
170 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth. These
additional symbols will be ignored in the dialing a
numbered sequence.
Barge In — Overriding Prompts
The Voice Commandbutton can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John. Say the full name” you could push the Voice Com-
mand
button and say, “John Smith” to select that
option without having to listen to the rest of the voice
prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
1. Press the “Settings” button on the touchscreen.
2. Press the “Voice” button on the touchscreen, then scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box next to the selection. A check-mark will appear to
indicate your selection.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 171

Performance is maximized under:
•Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Condition
WARNING!
ALWAYS drive safely with your hands on the wheel.
You have full responsibility and assume all risks
related to the use of the Uconnect features and
applications in this vehicle. Only use Uconnect when
it is safe to do so. Failure to do so may result in an
accident involving serious injury or death. Even though the system is designed for many languages
and accents, the system may not always work for some.
NOTE:
It is recommended that you do not store names in
your favorites phonebook while the vehicle is in motion.
Phonebook (Mobile and Favorites) name recognition rate
is optimized when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most number com-
binations is supported, some shortcut dialing number
combinations may not be supported.Far End Audio Performance
Audio quality is maximized under:
• Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
174 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to
for John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. You can replace “248 555 1212” with any phone number supported by your Mobile phone.
5. These commands can be used during a phone call after pushing the Uconnect Voice Command button on the
steering wheel. Please note the call will be muted
while the VR session is active. 6. Send dial tones for automated systems is available
while a call is active. This is an example that uses a
Phonebook Record named “Voicemail Password.”
7. Storing Dial tones in contact names is possible but only the first number encountered in a contact name
will be sent. For example if there is a number stored in
the Home and Work numbers for the contact “Voice-
mail password” only the Home number will be sent.
8.
If your phone does not support phonebook download or
call log download over Bluetooth then these commands
will return a response that the contact does not exist in the
phonebook.
9.Emergency and Towing assistance are contacts that have
been pre-loaded in the phonebook. Commands such as
“Call Emergency” and “Call Towing Assistance” will call
the corresponding number stored with those contacts.
NOTE: Available Voice Commands are shown in bold
face and underlined in the gray shaded boxes.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 181

NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to
for John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. Messaging commands only work if the Uconnect system is equipped with this feature and the mobile
phone supports messaging over Bluetooth.
5. You can replace “248 555 1212” with any phone number supported by your Mobile phone. 6. You can replace “4” with any message number shown
on the screen.
7. If your phone does not support phonebook download or call log download over Bluetooth then these com-
mands will return a response that the contact does not
exist in the phonebook.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 183

NOTE:Available Voice Commands are shown in bold
face and underlined in the gray shaded boxes.
General Information
This device complies with Part 15 of the FCC rules and
RSS 210 of Industry Canada. Operation is subject to the
following conditions:
• Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
• This device may not cause harmful interference.
• This device must accept any interference received,
including interference that may cause undesired op-
eration.
VOICE COMMAND
Uconnect 8.4/8.4 Nav
The Uconnect Voice Command system allows
you to control your AM, FM radio, satellite
radio, disc player, SD Card, USB/iPod and
SiriusXM Travel Link.
NOTE: Take care to speak into the Voice Command
system as calmly and normally as possible. The ability of
the Voice Command system to recognize user voice
commands may be negatively affected by rapid speaking
or a raised voice level.3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 185

WARNING!
Any voice commanded system should be used only
in safe driving conditions following all applicable
laws, including laws regarding phone use. Your at-
tention should be focused on safely operating the
vehicle. Failure to do so may result in a collision
causing serious injury or death.
When you push the Uconnect Voice Command
but-
ton, you will hear a beep. The beep is your signal to give
a command. If no command is spoken the system will say one of two
responses:
•
I didn’t understand
• I didn’t get that, etc.
If a command is not spoken a second time, the system
will respond with an error and give some direction as
what can be said based on the context you are in. After
three consecutive failures of a spoken command the VR
session will end.
186 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Natural Speech
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah”
and “eh.” The system handles fill-in words such as “I
would like to.”
The system handles multiple inputs in the same phrase
or sentence such as “make a phone call” and “to Kelly
Smith.” For multiple inputs in the same phrase or sen-
tence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pressing
the Uconnect Voice Command
button.
Uconnect Voice Commands
The Uconnect Voice Command system understands two
types of commands. Universal commands are available at
all times. Local commands are available if the supported
radio mode is active.
Start a dialogue by pushing the Uconnect Voice Com-
mand
button.
188 UNDERSTANDING THE FEATURES OF YOUR VEHICLE