2016 DODGE GRAND CARAVAN phone

NOTE:This may not be the last number dialed from the
Uconnect Phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition key has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:
• After the ignition key is switched to OFF, a call can
continue on the Uconnect Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect Phone and
transfer of the call to the mobile phone.
• After the ignition key is cycled to OFF, a call can
continue on the Uconnect Phone for a certain duration,
after which the call is automatically transferred from
the Uconnect Phone to the mobile phone.
• An active call is automatically transferred to the mo-
bile phone after the ignition key is cycled to OFF.
Uconnect Phone Features
Language Selection
To change the language that the Uconnect Phone is using:
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
the name of the language you wish to switch to
English, Espanol, or Francais.
• Continue to follow the system prompts to complete the
language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE: After every Uconnect Phone language change
operation, only the language-specific 32-name phone-
book is usable. The paired phone name is not language-
specific and is usable across all languages.
158 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect Phone is
operational, you may reach the emergency number as
follows:
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect Phone will instruct the
paired mobile phone to call the emergency number.
This feature is supported in the U.S., Canada, and
Mexico. NOTE:
•
The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• If supported, this number may be programmable on
some systems. To do this, push the Phone
button
and say “Setup,” followed by “Emergency.”
• The Uconnect Phone does slightly lower your chances
of successfully making a phone call as to that for the
mobile phone directly.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 159

WARNING!
To use your Uconnect Phone System in an emergency,
your mobile phone must be:
•Turned on.
• Paired to the Uconnect System.
• Have network coverage.
Roadside Assistance/Towing Assistance
If you need roadside assistance:
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance.” NOTE:
You should program the desired Towing Assis-
tance phone number using the Voice Command system.
To do this, push the Phone
button and say “Setup,”
followed by “Towing Assistance.” When prompted
say 1-800-521-2779 for U.S./Canada, say 55-14-3454
for Mexico City and 1-800-712-3040 for outside Mexico
City in Mexico.
Paging
To learn how to page, refer to “Working with Automated
Systems.” Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
160 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can push the Voice
Command
button and say the sequence you wish
to enter, followed by the word “Send.” For example, if
required to enter your PIN followed with a pound, (3
7 4 6 #), you can push the Voice Command
button
andsay,“3746# Send.” Saying a number, or
sequence of numbers, followed by “Send,” is also to be used for navigating through an automated customer
service center menu structure, and to leave a number
on a pager.
You can also send stored Uconnect phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then push the Voice Command
button and
say “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The Uconnect Phone will then
send the corresponding phone number associated
with the phonebook entry, as tones over the phone.
NOTE:
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 161

•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In — Overriding Prompts
The “Voice Command” button can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “Would you like to pair a phone, clear a...,” you
could push the Voice Command
button and say,
“Pair a Phone” to select that option without having to
listen to the rest of the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the Uconnect Phone
will not repeat a phone number before you dial it).
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
one of the following:
– “Setup Confirmation Prompts On”
– “Setup Confirmation Prompts Off”
Phone And Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your mobile phone, the Uconnect Phone will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using Uconnect Phone. The status is given for network
signal strength, phone battery strength, etc.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
162 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

dialing a number with your paired Bluetooth mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect Phone will work the same as
if you dial the number using Voice Command.
NOTE:Certain brands of mobile phones do not send the
dial ring to the Uconnect Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect Phone:
• Push the Voice Command
button.
•Following the beep, say “Mute.”
To un-mute the Uconnect Phone:
• Push the Voice Command
button.
•Following the beep, say “Mute off.”
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect Phone
without terminating the call. To transfer an ongoing call
from your Uconnect Phone paired mobile phone to the
Uconnect Phone or vice versa, push the Voice Command
button and say “Transfer Call.” 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 163

Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone
Your mobile phone can be paired with many different
electronic devices, but can only be actively “connected”
with one electronic device at a time.
If you would like to connect or disconnect the Bluetooth
connection between your mobile phone and the
Uconnect Phone System, follow the instructions de-
scribed in your mobile phone User ’s Manual.
List Paired Mobile Phone Names
To list the paired mobile phone names using Voice
Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say“Setup Phone Pairing.”
3. When prompted, say “List Phones.” The Uconnect Phone will play the phone names of all
paired mobile phones in order from the highest to the
lowest priority. To “Select” or “Delete” a paired phone
being announced, push the Voice Command
button
and say “Select” or “Delete.” Also, see the next two
sections for an alternate way to “Select” or “Delete” a
paired phone.
Select Another Mobile Phone
This feature allows you to select and start using another
mobile phone paired with the Uconnect Phone.
To select another mobile phone using Voice Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say “Setup Select Phone” and follow the prompts.
• You can also push the Phone
button at any time
while the list is being played, and choose the
phone that you wish to select.
164 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

The selected phone will be used for the next phone call.
If the selected phone is not available, the Uconnect Phone
will return to using the highest priority phone present in
or near (approximately within 30 ft [9 m]) the vehicle.
Delete Uconnect Phone Paired Mobile Phones
To delete Uconnect phone paired mobile phones using
Voice Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say“Setup Phone Pairing.”
3. At the next prompt, say “Delete” and follow the prompts.
• You can also push the Phone
button at any time
while the list is being played, and then choose the
phone you wish to delete. Things You Should Know About Your Uconnect
Phone
Uconnect Phone Tutorial
To hear a brief tutorial of the system features, push the
Phone
button and say “Uconnect Tutorial.”
Voice Training
For users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the Uconnect
Phone Voice Training feature may be used. To enter this
training mode, follow one of the two following proce-
dures:
From outside the Uconnect Phone mode (e.g., from radio
mode):
• Push and hold the Voice Command
button for
five seconds until the session begins, or, 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 165