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ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect Access Customer Care – In-vehicle support
for Uconnect Access and Uconnect Access Via Mobile
features.
• Vehicle Customer Care – Total support for all other
vehicle issues. 9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
NOTE:
In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Device Screen. Termination of the 9-1-1 Call will turn off
the green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
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3. Once a connection between the vehicle and a 9-1-1operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the 9-1-1 operator through the vehicle audio system to determine if
additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s
9-1-1 Call system and the 9-1-1 operator, the 9-1-1
operator may be able to open a voice connection with
the vehicle to determine if additional help is needed.
Once the 9-1-1 operator opens a voice connection
with the vehicle’s 9-1-1 Call system, the operator
should be able to speak with you or other vehicle
occupants and hear sounds occurring in the vehicle.
The vehicle’s 9-1-1 Call system will attempt to re-
main connected with the 9-1-1 operator until the
9-1-1 operator terminates the connection.
5. The 9-1-1 operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
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WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
• Never place anything on or near the vehicle’s
operable 1X (voice/data) or 3G(data) network and
GPS antennas. You could prevent operable 1X
(voice/data) or 3G(data) network and GPS signal
reception, which can prevent your vehicle from
placing an emergency call. An operable 1X (voice/
data) or 3G(data) network and GPS signal recep-
tion is required for the 9-1-1 Call system to function
properly.
• The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
(Continued)
WARNING! (Continued)
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
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9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated
red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle de-
vice requires service. Please contact your dealer.”WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, have an authorized dealer service the Occu-
pant Restraint Control system immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
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•The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• 1X(voice/data) or 3G(data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• 1X (voice/data) or 3G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized
by the subscriber.
• Never place anything on or near the vehicle’s 1X
(voice/data) or 3G (data) and GPS antennas. You could
prevent 1X (voice/data) or 3G (data) and GPS signal
reception, which can prevent your vehicle from plac-
ing an emergency call. An operable 1X (voice/data) or
3G (data) network connection and a GPS signal is
required for the 9-1-1 Call system to function properly.
3
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General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be moved either
forward or rearward to resist damage. The hinges have
three detent positions:
• Full forward position
• Full rearward position
• Normal position
Outside Automatic Dimming Mirror — If Equipped
The Drivers side mirror will automatically adjust for
glare from vehicles behind you. This feature is controlled
by the inside automatic dimming mirror. The mirrors will
automatically adjust for headlight glare when the inside
mirror adjusts.
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Power Mirrors
The power mirror switch is located on the driver’s side
door trim panel.
The power mirror controls consist of mirror select but-
tons and a four-way mirror control switch. To adjust a
mirror, push the mirror select button for the mirror that
you want to adjust. Using the mirror control switch, push
on any of the four arrows for the direction that you want
the mirror to move.
Power Mirror Switch
1 — Mirror Direction Control
2 — Mirror Selection
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Power mirror preselected positions can be controlled by
the optional Memory Seat Feature. Refer to “Driver
Memory Seat” in “Understanding The Features Of Your
Vehicle” for further information.
Heated Mirrors — If Equipped
These mirrors are heated to melt frost or ice. This
feature can be activated whenever you turn on the
rear window defroster (if equipped). Refer to “Rear
Window Features” in “Understanding The Features Of
Your Vehicle” for further information.
Tilt Mirrors In Reverse (Available With Memory
Seat Only) — If Equipped
Tilt Mirrors in Reverse provides automatic outside mirror
positioning which will aid the driver ’s view of the ground
rearward of the front doors. Outside mirrors will move
slightly downward from the present position when the
vehicle is shifted into REVERSE. Outside mirrors will then
return to the original position when the vehicle is shifted
out of REVERSE position. Each stored memory setting will
have an associated Tilt Mirrors in Reverse position.
NOTE: The Tilt Mirrors in Reverse feature is not turned
on when delivered from the factory. The Tilt Mirrors in
Reverse feature can be turned on and off using the
Uconnect System. Refer to “Uconnect Settings/Customer
Programmable Features” in “Understanding Your Instru-
ment Panel” for further information.
134 UNDERSTANDING THE FEATURES OF YOUR VEHICLE