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Paging
To learn how to page, refer toWorking with Automated
Systems. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to Working
with Automated Systems.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect Phone. When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can push the Voice
Command
button and say the sequence you wish to
enter, followed by the word “Send”. For example, if
required to enter your PIN followed with a pound, (3
7 4 6 #), you can push the Voice Command
button
andsay,“3746# Send”. Saying a number, or
sequence of numbers, followed by “Send”, is also to be
used for navigating through an automated customer
service center menu structure, and to leave a number
on a pager.
You can also send stored Uconnect phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then push the Voice Command
button and
say, “Send.” The system will prompt you to say the
“number.” If you wish to send the name say “Send
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notification to inform you of your phone and network
status when you are attempting to make a phone call
using Uconnect Phone. The status is given for network
signal strength, phone battery strength, etc.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect Phone will work the same as
if you dial the number using Voice Command.NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect Phone:
• Push the Voice Command
button.
•Following the beep, say “Mute.”
To un-mute the Uconnect Phone:
• Push the Voice Command
button.
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“800” must be spoken “eight-zero-zero” not “eight hun-
dred.” You can say “O” (letter “O”) for “0” (zero).
Even though international dialing for most number com-
binations is supported, some shortcut dialing number
combinations may not be supported.
In a convertible vehicle, system performance may be
compromised with the convertible top down.
Far End Audio Performance
Audio quality is maximized under:
•Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface •
Fully Closed Windows
• Dry Weather Conditions
• Operation From The Driver’s Seat
• Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the Uconnect Phone
• Echo at the phone far end can sometimes be reduced
by lowering the in-vehicle audio volumePower-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least 15 seconds prior to using the system.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 157
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•Hands Free text messaging (“Send a message to John
Smith Mobile”).
• Redialing last dialed numbers (“Redial”).
• Calling Back the last incoming call number (“Call
Back”).
• View Call logs on screen (“Show incoming calls,”
“Show Outgoing calls,” “Show missed Calls,” “Show
Recent Calls”).
• Searching Contacts phone number (“Search for John
Smith Mobile”).
Screen Activated Features
• Dialing via Keypad using touchscreen.
• Viewing and Calling contacts from Phonebooks dis-
played on the touchscreen. •
Setting Favorite Contact Phone numbers so they are
easily accessible on the Main Phone screen.
• Viewing and Calling contacts from Recent Call logs.
• Reviewing your recent Incoming SMS.
• Sending a text message via the touchscreen.
• Listen to Music on your Bluetooth Device via the
touchscreen.
• Pairing up to 10 phones/audio devices for easy access
to connect to them quickly.
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Call Continuation
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition key has been
switched to OFF.
NOTE:The call will remain within the vehicle audio
system until the phone becomes out of range for the
Bluetooth connection. It is recommended to press the
“transfer” button on the touchscreen when leaving the
vehicle.
Uconnect Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area. If the phone is not reachable and the Uconnect Phone is
operational, you may reach the emergency number as
follows:
1. Push the Phone
button to begin.
2. After the “Listening” prompt and the following beep,
say “Dial Emergency” and the Uconnect Phone will
instruct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.
NOTE:
• The Emergency call may also be initiated by using the
touchscreen.
• The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
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•The Uconnect Phone does slightly lower your chances
of successfully making a phone call as to that for the
mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
1. Push the Phone
button to begin.
2. After the “Listening” prompt and the following beep, say “Roadside Assistance” or say “Towing Assis-
tance.” NOTE:
The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S./Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside Mexico City
in Mexico). Please refer to the FCA US LLC 24-Hour
“Roadside Assistance” coverage details in the Warranty
Information Booklet and in the Owner ’s Information
Manual on the DVD under “Other References.”
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service
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or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or push the Voice Command
button and
say the word “Send” then the sequence you wish to
enter. For example, if required to enter your PIN
followed with a pound, (3746#),youcanpush the
Voice Command
button and say, “Send3746#.”
Saying “Send” followed by a number, or sequence of
numbers, is also to be used for navigating through an
automated customer service center menu structure,
and to leave a number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you push the Voice Command
but-
ton and say “Send Voicemail Password” the Uconnect
Phone will then send the corresponding phone num-
ber associated with the phonebook entry, as tones over
the phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
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•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth. These
additional symbols will be ignored in the dialing a
numbered sequence.
Barge In — Overriding Prompts
The Voice Commandbutton can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John.
Say the full name” you could push the Voice Com-
mand
button and say, “John Smith” to select that
option without having to listen to the rest of the voice
prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
1. Press the “Settings” button on the touchscreen. 2. Press the “Voice” button on the touchscreen, then
scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect Phone. The
status is given for network signal strength and phone
battery strength.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your connected Bluetooth mobile
188 UNDERSTANDING THE FEATURES OF YOUR VEHICLE