facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
638 IF YOU NEED CONSUMER ASSISTANCE
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A complete working knowledge of the vehicle, system,
and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
642 IF YOU NEED CONSUMER ASSISTANCE
Tamper Alert...........................22
Vehicle Security Alarm ....................20
Alarm, Panic .......................... .22, 26
Alarm (Security Alarm) ..................20, 310
Alarm System (Security Alarm) ................20
Alterations/Modifications, Vehicle ...............7
Antifreeze (Engine Coolant) ...........592, 622, 623
Capacities ........................... .622
Disposal ............................. .595
Anti-Lock Brake System (ABS) ................456
Anti-Lock Warning Light ....................322
Appearance Care ........................ .602
Assistance Towing ........................ .149
Assist, Hill Start ......................... .459
Auto Down Power Windows ..................44
Automatic Dimming Mirror ..................121
Automatic Door Locks ....................35, 36
Automatic Headlights ..................... .235
Automatic High Beams .....................236 Automatic Temperature Control (ATC)
..........406
Automatic Transmission .................425, 599
Adding Fluid ......................... .600
Fluid And Filter Changes ..................601
Fluid Level Check ...................... .600
Fluid Type ........................ .599, 625
Gear Ranges ...................... .430, 440
Special Additives ...................... .600
Autostick .............................. .446
Auto Unlock, Doors ........................36
Auto Up Power Windows ....................45
Battery ............................ .312, 583
Charging System Light ...................312
Keyless Transmitter Replacement (RKE) ........27
Belts, Seat ...............................110
Bluetooth Connecting To A Particular Mobile Phone Or Audio
Device After Pairing .....................174
10
INDEX 647
Connect Or Disconnect Link Between the Uconnect
Phone And Mobile Phone.................189
Pair (Link) Uconnect Phone To A Mobile Phone . .170
Body Mechanism Lubrication .................587
B-Pillar Location ......................... .476
Brake Assist System ...................... .459
Brake Control System, Electronic ..............456
Brake Fluid ............................ .625
Brake, Parking .......................... .451
Brakes ................................ .454
Brake System ........................ .454, 597
Master Cylinder ....................... .597
Warning Light ........................ .308
Brake/Transmission Interlock .................428
Brightness, Interior Lights ...................241
Bulb Replacement ..................... .616, 618
Bulbs, Light ..........................113,616
Camera, Rear ........................... .266Capacities, Antifreeze (Engine Coolant)
......622, 623
Capacities, Fluid ......................... .622
Caps, Filler Fuel ................................ .509
Oil (Engine) .................572, 573, 580, 581
Radiator (Coolant Pressure) ................595
Carbon Monoxide Warning ...............109, 509
Cargo Area Features ...................... .291
Cargo Compartment ...................... .291
Car Washes ............................ .602
CD (Compact Disc) Player ...................383
Cellular Phone .......................... .135
Chains, Tire ............................ .493
Change Oil Indicator ...................338, 353
Changing A Flat Tire ...................... .544
Chart, Tire Sizing ........................ .471
Check Engine Light (Malfunction Indicator Light) . .575
Checking Your Vehicle For Safety ..............108
Checks, Safety .......................... .108
648 INDEX
Additives............................ .507
Capacity ............................ .622
Clean Air ............................ .505
Ethanol ............................. .506
Filler Cap (Gas Cap) .....................509
Gasoline ............................. .504
Light ............................... .323
Materials Added ....................... .507
Methanol ............................ .506
Octane Rating ......................... .504
Requirements ......................... .504
Specifications ......................... .623
Tank Capacity ......................... .622
Fueling ............................... .509
Fuses ................................. .609
Garage Door Opener (HomeLink) ..........270, 277
Gas Cap (Fuel Filler Cap) ................509, 574
Gasoline, Clean Air ....................... .505Gasoline (Fuel)
....................504, 622, 623
Gasoline, Reformulated .....................505
Gear Ranges ..................... .422, 430, 440
Gear Select Lever Override ..................561
General Information .................165, 201, 504
Glass Cleaning .......................... .607
Gross Axle Weight Rating ...................515
Gross Vehicle Weight Rating ..............513, 514
GVWR ................................ .513
Hands-Free Phone (Uconnect) ................135
Hazard Driving Through Flowing, Rising, Or Shallow
Standing Water ........................ .449
Hazard Warning Flasher ....................531
Headlights Automatic ........................... .235
Cleaning ............................ .606
Delay ............................... .235
10
INDEX 653
ParkSense System, Rear.....................254
Passing Light ........................... .240
Pets .................................. .107
Phone, Cellular .......................... .135
Phone, Hands-Free (Uconnect) ................135
Phone (Pairing) .......................... .173
Phone (Uconnect) ........................ .165
Placard, Tire And Loading Information ..........477
Power Brakes .............................. .454
Deck Lid Release ........................47
Door Locks ............................35
Mirrors ............................. .123
Outlet (Auxiliary Electrical Outlet) ...........282
Sunroof ............................. .279
Windows ..............................43
Power Seats Down .............................. .220
Forward ............................. .220Rearward
............................ .220
Up ................................ .220
Pregnant Women And Seat Belts ...............59
Preparation For Jacking .....................546
Pretensioners Seat Belts ..............................59
Radial Ply Tires ......................... .484
Radiator Cap (Coolant Pressure Cap) ...........595
Radio Frequency General Information ............17, 19, 29, 33, 43
Radio Operation ......................... .394
Rain Sensitive Wiper System .................246
Rear Camera ........................... .266
Rear Cupholder ......................... .287
Rear ParkSense System .....................254
Rear Seat, Folding ........................ .230
Rear Window Defroster .....................294
Rear Window Features .....................294
10
INDEX 659
Manual............................. .421
Transmitter Battery Service (Remote Keyless Entry) ................................27
Transmitter, Garage Door Opener (HomeLink) .....270
Transmitter Programming (Remote Keyless Entry) . . .26
Transmitter, Remote Keyless Entry (RKE) .........23
Transporting Pets ........................ .107
Tread Wear Indicators ..................... .490
Trunk Lid (Deck Lid) .....................47, 48
Trunk Release, Emergency ....................48
Trunk Release Remote Control .................47
Turn Signals ......................... .239, 326
UCI Connector .......................... .385
Uconnect Advanced Phone Connectivity ...........153, 189
Operation ............................ .168
Phone Call Features .....................180
Phone Features .....................147, 185 Things You Should Know About Your Uconnect
Phone
.............................. .190
Uconnect Settings ........................25
Uconnect Settings ...................... .355
Uconnect 130 With Satellite Radio Playing MP3 Files ...................... .379
Uconnect (Hands-Free Phone) ................135
Uconnect Phone ....................165, 169, 170
Answer Or Ignore An Incoming Call — No Call
Currently In Progress ....................183
Bluetooth Communication Link .............195
Call By Saying A Phonebook Name ..........181
Call Continuation ...................... .185
Call Controls ......................... .181
Cancel Command ...................... .170
Connecting To A Particular Mobile Phone Or
Audio Device After Pairing ................174
Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone ..........189
10
INDEX 665
Far End Audio Performance................191
Help Command ....................... .170
Join Calls ............................ .184
Making A Second Call While Current Call Is In
Progress............................. .183
Natural Speech ........................ .169
Place/Retrieve A Call From Hold ............184
Power-Up ........................... .195
Redial .............................. .184
Toggling Between Calls ...................184
Transfer Call To And From Mobile Phone ......189
Voice Command ....................... .190
Ways To Initiate A Phone Call ..............180
Uconnect Settings ...................... .25, 36
Uconnect Voice Command ...................207
Uniform Tire Quality Grades .................643
Universal Consumer Interface (UCI) Connector . . . .385
Universal Transmitter ..................... .270
Unleaded Gasoline ....................... .504Untwisting Procedure, Seat Belt
................57
Vanity Mirrors .......................... .124
Vehicle Certification Label ...................512
Vehicle Identification Number (VIN) .............6
Vehicle Loading ....................478, 512, 514
Vehicle Modifications/Alterations ...............7
Vehicle Storage ....................... .408, 616
Voice Command ......................... .207
Commands ........................... .203
Voice Recognition System (VR) ................201
Warning Flasher, Hazard ....................531
Warning Lights (Instrument Cluster Description) . . .319
Warnings And Cautions ......................6
Warranty Information ..................... .641
Washer Adding Fluid ......................... .588
Washers, Windshield ...................... .245
666 INDEX