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WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized
by the subscriber.
• The 9–1–1 and ASSIST buttons will only function if
you are connected to an operable 1X(voice/data) or
3G(data) network. Other Uconnect services will only
be operable if your Uconnect Access service is active
and you are connected to an operable 1X(voice/data)
or 3G(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a
tow, just push the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect Access Customer Care – In-vehicle support
for Uconnect Access and Uconnect Access Via Mobile
features.
• Vehicle Customer Care – Total support for all other
vehicle issues.
114 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the 9-1-1 Call button on the
Rearview Mirror or push the cancellation button on the
Device Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• Indication that the occupant placed a 9-1-1 Call. •
The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the 9-1-1 operator through the vehicle audio system to determine if
additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 115
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NOTE:•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s
9-1-1 Call system and the 9-1-1 operator, the 9-1-1
operator may be able to open a voice connection with
the vehicle to determine if additional help is needed.
Once the 9-1-1 operator opens a voice connection
with the vehicle’s 9-1-1 Call system, the operator
should be able to speak with you or other vehicle
occupants and hear sounds occurring in the vehicle.
The vehicle’s 9-1-1 Call system will attempt to re-
main connected with the 9-1-1 operator until the
9-1-1 operator terminates the connection.
5. The 9-1-1 operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
• Never place anything on or near the vehicle’s
operable 1X (voice/data) or 3G(data) network and
GPS antennas. You could prevent operable 1X
(voice/data) or 3G(data) network and GPS signal
reception, which can prevent your vehicle from
placing an emergency call. An operable 1X (voice/
data) or 3G(data) network and GPS signal recep-
tion is required for the 9-1-1 Call system to function
properly.
• The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
(Continued)
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WARNING!(Continued)
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you. 9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico
DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle de-
vice requires service. Please contact your dealer.”
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 117
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WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service the ORC system immediately. Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
•
Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• Operable 1X(voice/data) or 3G(data) network and/or
Global Positioning Satellite signals are unavailable or
obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
118 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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•Operator error by the 9-1-1 operator.
• Operable 1X(voice/data) or 3G(data) network conges-
tion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection. NOTE:
Never place anything on or near the vehicle’s
operable 1X(voice/data) or 3G(data) network and GPS
antennas. You could prevent operable 1X(voice/data) or
3G(data) network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
Operable 1X(voice/data) or 3G(data) network and GPS
signal reception is required for the 9-1-1 Call system to
function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 119
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CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Outside Mirrors
To receive maximum benefit, adjust the outside mirror(s)
to center on the adjacent lane of traffic and a slight
overlap of the view obtained from the inside mirror.
NOTE:The passenger side convex outside mirror will
give a much wider view to the rear, and especially of the
lane next to your vehicle.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away
than they really are. Relying too much on your
passenger side convex mirror could cause you to
collide with another vehicle or other object. Use your
inside mirror when judging the size or distance of a
vehicle seen in the passenger side convex mirror.
Outside Mirrors Folding Feature — If Equipped
Some models have outside mirrors that are hinged. The
hinge allows the mirror to pivot forward and rearward to
resist damage. The hinge has three detent positions: full
forward, full rearward and normal.
120 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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When the vehicle is started, the BSM warning light will
momentarily illuminate in both outside rear view mirrors
to let the driver know that the system is operational.
The BSM system sensors operate when the vehicle is in
any forward gear or REVERSE and enters stand-by mode
when the vehicle is in PARK.The BSM detection zone covers approximately one lane
width on both sides of the vehicle 12 ft (3.8 m). The zone
length starts at the outside rear view mirror and extends
approximately 10 ft (3 m) beyond the rear bumper of the
vehicle. The BSM system monitors the detection zones on
Rear Detection ZonesBSM Warning Light
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 125