When switching on the ignition, the SERVICE
warning lamp comes on and the UREA
warning lamp flashes, accompanied by an
audible signal and the temporary display in
the instrument panel of "NO START IN" and
a distance indicating the remaining range
expressed in miles or kilometres before engine
starting is prevented - (For example "NO
START IN 180 miles" means "Starting will be
prevented in 180 miles).
When driving, this display appears every
30 seconds until the additive tank has been
topped-up.
Go to a CITROËN dealer or a qualified
workshop to have the AdBlue
® tank topped-up.
You can also top-up the tank yourself.
Other wise you will not be able to restart your engine.For more information on topping-up the
AdBlue® additive, refer to the corresponding
section.
Remaining range between 0 and 350 miles (0 and 600 km)
When switching on the ignition, the SERVICE
warning lamp comes on and the UREA
warning lamp flashes, accompanied by an
audible signal and the temporary display in
the instrument panel of "NO START IN" and
0
km or miles - ("NO START IN 0 miles" means
"Starting prevented").
The AdBlue
® tank is empty: the system required
by regulations prevents engine starting.
Breakdown related to a lack of AdBlue® additive
To be able to start the engine,
we recommend that you call on
a CITROËN dealer or a qualified
workshop for the top-up required. If
you carry out the top-up yourself, it is
essential to add at least 3.8 litres of
AdBlue
® to the additive tank.
For more information on topping-up
the AdBlue
® additive, refer to the
corresponding section.
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DS4_en_Chap10_verifications_ed03-2015
Type 2 instrument panel
When switching on the ignition, the
UREA warning lamp comes on, accompanied
by an audible signal and the display of a
message (e.g.: "Top up emissions additive:
Starting prevented in 900 miles") indicating
the remaining range expressed in miles or
kilometres.
When driving, the message is displayed every
200 miles (300 km) until the additive tank has
been topped-up.
Go to a CITROËN dealer or a qualified
workshop to have the AdBlue
® tank topped-up.
You can also top-up the tank yourself.
For more information on topping-up the
AdBlue
® additive, refer to the corresponding
section.
Remaining range between 350 and 1500 miles (600 and 2 400 km)
When switching on the ignition, the SERVICE
warning lamp comes on and the UREA warning
lamp flashes, accompanied by an audible
signal and the display of a message (e.g. "Top
up emissions additive: Starting prevented in
350 miles") indicating the remaining range
expressed in miles or kilometres.
When driving, the message is displayed every
30 seconds until the additive tank has been
topped-up.
Go to a CITROËN dealer or a qualified
workshop to have the AdBlue
® tank topped-up.
You can also top-up the tank yourself.
Other wise you will not be able to restart your
engine. When switching on the ignition, the SERVICE
warning lamp comes on and the UREA warning
lamp flashes, accompanied by an audible
signal and the display of the message "Top up
emissions additive: Starting prevented".
The AdBlue
® tank is empty: the system required
by regulations prevents engine starting.
To be able to start the engine,
we recommend that you call on
a CITROËN dealer or a qualified
workshop for the top-up required.
If you carry out the top-up yourself, it
is essential to add at least 3.8 litres of
AdBlue
® to the tank.
Remaining range between 0 and 350 miles (0 and 600 km)Breakdown related to a lack of AdBlue® additive
For more information on topping-up the
AdBlue® additive, refer to the corresponding
section.
Checks
In the event of a fault with the the SCR emissions control system
A system that prevents engine starting is activated automatically from 650 miles (1 100 km) after confirmation of a fault with the SCR emissions
control system. Have the system checked by a CITROËN dealer or a qualified workshop as soon as possible.
The UREA, SERVICE and diagnostic warning
lamps comes on, accompanied by an audible
signal and the display of the message
"Emissions fault".
The alert is triggered when driving, when
the fault is detected for the first time, then
when switching on the ignition for subsequent
journeys, while the fault persists. In the event of the detection of a fault
If it is a temporary fault, the alert
disappears during the next journey,
after a self diagnosis test of the SCR
emissions control system.
If a fault with the SCR system is confirmed (after
30 miles (50 km) covered with the permanent
display of the message signalling a fault), the
SERVICE and engine diagnostic warning lamps
come on and the UREA warning lamp flashes,
accompanied by an audible signal and the
temporary display in the instrument panel of
"NO START IN" and a distance, indicating the
remaining range express in miles or kilometres
before engine starting is prevented - (e.g.:
"NO START IN 350 miles" means "Starting will
be prevented in 350 miles").
during an authorised driving phase (between 650 miles and 0 miles) (1 100 km and 0 km)
While driving, this display appears every
30 seconds while the fault with the SCR system
persists.
The alert is repeated when switching on the
ignition.
You should go to a CITROËN dealer or a
qualified workshop as soon as possible.
Other wise, you will not be able to restart your
engine.
Type 1 instrument panel
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DS4_en_Chap10_verifications_ed03-2015
Starting preventedYou have exceeded the authorised
driving limit: the starting prevention
system inhibits engine starting.
Every time the ignition is switched on, the
SERVICE and engine diagnostic warning
lamps come on and the UREA warning lamp
flashes, accompanied by the temporary display
of "NO START IN" and 0 miles or kilometres
-
("NO START IN 0 miles" means "Starting
prevented").
To be able to start the engine, you must call on
a CITROËN dealer or a qualified workshop.Type 2 instrument panel
A system that prevents engine
starting is activated automatically
from 650
miles (1 100 km) after
confirmation of a fault with the SCR
emissions control system. Have the
system checked by a CITROËN dealer
or a qualified workshop as soon as
possible.
In the event of a fault with the the SCR emissions control system
The UREA, SERVICE and diagnostic warning
lamps comes on, accompanied by an audible
signal and the display of the message
"Emissions fault".
The alert is triggered when driving when the
fault is detected for the first time, then when
switching on the ignition for subsequent
journeys, while the fault persists. In the event of the detection of a fault
If it is a temporary fault, the alert
disappears during the next journey,
after self-diagnosis of the SCR system.
Checks
Freezing of the AdBlue® additive
The AdBlue
® additive freezes at
temperatures below around -11°C.
The SCR system includes a heater
for the AdBlue
® tank, allowing you to
continue driving in very cold conditions.
If a fault with the SCR system is confirmed
(after 30 miles (50 km) covered with the
permanent display of the message signalling
a fault), the SERVICE and engine diagnostic
warning lamps come on and the UREA
warning lamp flashes, accompanied by an
audible signal and the display of a message
(e.g.: "Emissions fault: Starting prevented in
150
miles") indicating the remaining range
express in miles or kilometres.
While driving, the message is displayed every
30 seconds while the fault with the SCR system
persists.
The alert is repeated when switching on the
ignition.
You should go to a CITROËN dealer or a
qualified workshop as soon as possible.
Other wise, you will not be able to restart your
engine.
du
ring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)Every time the ignition is switched on, the SERVICE
and engine diagnostic warning lamps come on and
the UREA warning lamp flashes, accompanied by
an audible signal and the display of the message
"Emissions fault: Starting prevented".
Starting prevented
You have exceeded the authorised
driving limit: the starting prevention
system inhibits engine starting.
To be able to start the engine, you must call on
a CITROËN dealer or a qualified workshop.
Never store bottles of AdBlue® in your
vehicle.
Recommendations on storage
AdBlue® freezes at about -11°C and
deteriorates above 25°C. It is recommended
that bottles be stored in a cool area and
protected from direct sunlight.
Under these conditions, the additive can be
kept for at least a year.
If the additive has frozen, it can be used once it
has completely thawed out. Before topping-up, ensure that the vehicle is
parked on a flat and level sur face.
In wintry conditions, ensure that the
temperature of the vehicle is above -11°C.
Otherwise the AdBlue
® may be frozen and
so cannot be poured into its tank. Park your
vehicle in a warmer area for a few hours to
allow the top-up to be carried out.
Procedure
F Switch off the ignition and remove the key, or if your vehicle has one, press the
START/STOP button to switch off the
engine. F
R
aise the boot floor for access to the
AdBlue
® tank. S
ecure the boot floor by attaching its cord
to the hook on the parcel shelf support.
F
U
nclip the black plastic blanking plug using
its tab.
F
I
nsert your fingers into the aperture and
turn the blue cap a 6
th of a turn anti-
clockwise.
F
C
arefully lift off the cap, without dropping it.
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DS4_en_Chap10_verifications_ed03-2015
Never dispose of AdBlue® additive
bottles in the household waste. Place
them in a special container provided
this purpose or take them to your
dealer.
Important: if your vehicle's
AdBlue
® tank is completely empty -
w
hich is confirmed by the alert displays
and the impossibility of starting the
engine - you must add at least 3.8 litres
(so two 1.89 litre bottles). If any additive is split or splashed, wash
immediately with cold water or wipe
with a damp cloth.
If the additive has crystallised, clean it
off using a sponge and hot water.
Important:
in the event of a top-
up after a breakdown because of
a lack of additive , you must wait
around 5 minutes before switching
on the ignition, without opening the
driver's door, locking the vehicle,
introducing the key into the ignition
switch, or introducing the key of the
"Keyless Entr y and Star ting" system
into the passenger compartment .
Switch on the ignition, then, after
10 seconds, start the engine.
F
O
btain a bottle of AdBlue
®. After first
checking the use-by date, read carefully
the instructions on use on the label before
pouring the contents of the bottle into your
vehicle's AdBlue
® tank. F
A
fter emptying the bottle, wipe away any
spillage around the tank filler using a damp
cloth.
F
R
efit the blue cap to the tank and turn it a
6
th of a turn clockwise, to its stop.
F
R
efit the black plastic blanking plug,
clipping it in on the flap.
F
D
etach the cord from the parcel shelf
support and lower the boot floor.
Checks
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DS4_en_Chap12b_BTA_ed03-2015
* These services are subject to conditions and availability.
C
onsult a CITROËN dealer.
Localised Assistance Call
If you purchased your vehicle outside
the CITROËN dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes.
In a multi-lingual country, configuration
is possible in the official national
language of your choice.
For technical reasons, particularly
to improve the quality of Telematic
services to customers, the
manufacturer reserves the right to
carry out updates to the vehicle's
on-board telematic system.
Press this button for more than
2 seconds to request assistance
if the vehicle breaks down.
A voice message confirms that
the call has been started*.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.Operation of the system
When the ignition is switched on,
the green indicator lamp comes
on for 3 seconds indicating that
the system is operating correctly.
The fault with the system does not
prevent the vehicle being driven.
The orange indicator lamp is on fixed: the back-
up battery should be replaced.
In both cases, the emergency and assistance
calls service may not work.
Contact a qualified repairer as soon as
possible.
The orange indicator lamp
flashes then goes off: the system
has a fault.
Audio and Telematics