2016 Citroen C4 PICASSO bass treble

91
.
Audio and Telematics
Media
QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player does not recognise. Check that the CD is inserted in the player the right way up. Check the condition of the CD: the CD cannot be played if it is too badly damaged. Check the content in the case of a recorded CD: refer to the advice in the "AUDIO" section. The audio system's CD player does not play DVDs. Some recorded CDs will not be played by the audio system because they are not of adequate quality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD player sound is p o o r. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting an ambience.

93
.
Audio and Telematics
QUESTIONANSWERSOLUTION
Some contacts are duplicated in the list. The options for synchronizing contacts are synchronizing the contacts on the SIM card, the contacts on the telephone, or both. When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone di r e c to r y.
The system does not receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the settings for treble and bass and vice-versa. Modify the treble and bass or equalizer settings to obtain the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
When changing the balance settings, the distribution setting is deselected.
The selection of a distribution setting imposes the balance settings and vice-versa. Modify the balance or distribution settings to obtain the desired musical ambience.
When changing an distribution setting, the balance setting is deselected.
Settings

94
Audio and Telematics
QUESTIONANSWERSOLUTION
There is a difference in sound quality between the different audio sources.
For optimum sound quality, the audio settings can be adapted to the different sound sources, which may result in audible differences when changing source.
Check that the audio settings are adapted to the sources listened to. Adjust Balance, Treble, Bass to the middle position, select the "None" musical ambience and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
With the engine off, the system switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on the state of charge of the battery. The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
The date and time cannot be set. Setting of the date and time is only available if the synchronisation with the satellites is deactivated. Settings menu / Options / Time-Date setting. Select the "Time" tab and deactivate the "GPS synchronisation" (UTC).

146
Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the settings for treble and bass and vice-versa. Modify the treble and bass or equalizer settings to obtain the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
When changing the balance settings, the distribution setting is deselected.
The selection of a distribution setting imposes the balance settings and vice-versa. Modify the balance or distribution settings to obtain the desired musical ambience.
When changing a distribution setting, the balance setting is deselected.
There is a difference in sound quality between the different audio sources.
For optimum sound quality, the audio settings can be adapted to the different sound sources, which may result in audible differences when changing source.
Check that the audio settings are adapted to the sources listened to. Adjust the audio functions to the middle position.
With the engine off, the system switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on the state of charge of the battery. The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
Settings

148
Audio and Telematics
First steps
Press: On / Off Rotate: adjust volume.
Short press: change audio source (Radio; USB; AUX (if a device is connected); CD; Streaming). Long press: display the Telephonemenu (if a telephone is connected).
Radio: Short press: display the list of radio stations. Long press: update the list. Media: Short press: display the list of folders. Long press: display the sorting options.
Select the screen display mode, between: Date; Audio functions; Trip computer; Telephone.
Adjust audio settings: Front /rear fader; left /right balance; bass/treble; loudness; audio ambience. Activation / Deactivation of automatic volume adjustment (linked to the speed of the vehicle).
Radio: Manual step by step search up / down for radio stations. Select previous / next MP3 track. Media: Select previous / next folder / genre / artist / playlist on the USB device. Scroll in a list.
Abandon the current operation. Go up one level (menu or folder).
Confirm or display contextual menu.
Buttons 1 to 6. Short press: select the preset radio station. Long press: preset a station.
Radio: Automatic step by step search up / down for radio stations. Media: Select previous / next CD, USB, streaming track. Scroll in a list.
Access to main menu.
Activate / Deactivate TA (traffic announcements) Long press: select type of announcement.
Select waveband: FM / DAB / AM.

166
Audio and Telematics
The table below gives answers to the most frequently asked questions on your audio system.
QUESTIONANSWERSOLUTION
With the engine off, the audio system switches off after a few minutes of use.
When the engine is switched off, the audio system operating time depends on the state of charge of the battery. The switch-off is normal: the audio equipment switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
The message "the audio system is overheated" appears on the display.
In order to protect the installation if the surrounding temperature is too high, the audio system switches to an automatic thermal protection mode leading to a reduction in volume or CD play stopping.
Switch the audio system off for a few minutes to allow the system to cool.
Frequently asked questions
QUESTIONANSWERSOLUTION
There is a difference in sound quality between the different audio sources (radio, CD...).
For optimum sound quality, the audio settings (Volume, Bass, Treble, Ambience and Loudness) can be adapted to the different sound sources, which may result in audible differences when changing source (radio, CD...).
Check that the audio settings (Volume, Bass, Treble, Ambience and Loudness) are adapted to the sources listened to. It is advisable to set the audio functions (Bass, Treble, Front-Rear Balance and Left-Right Balance) to the middle position, select the musical ambience "None" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
Radio

168
Audio and Telematics
Media
QUESTIONANSWERSOLUTION
The Bluetooth connection is broken. The state of charge of the device may be too low. Charge the battery of the portable device.
The message "USB device
error" is displayed in the screen.
The USB memory stick is not recognised.
The USB memory stick may be corrupt.
Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of a format not recognised by the audio system. The CD is protected by an anti-pirating system not recognised by the audio system.
- Check that the CD is inserted in the player the right way up. - Check the condition of the CD: the CD cannot be played if it is too damaged. - Check the content in the case of a recorded CD: consult the advice in the "Audio" section. - Due to their quality level, certain writeable CDs will not be played by the audio system.
The sound from the CD is p o o r. The CD used is scratched or of poor quality. Insert a good quality CD and store them in suitable conditions.
The audio settings (base, treble, ambience) are unsuitable. Return bass and treble settings to 0, without selecting an ambience.
I am unable to play
the music files on my smartphone via the USB port.
Depending on the smartphone, access by the audio system to music
on the smartphone may have to be approved on the latter.
Manual activate the MTP profile on the
smartphone (USB settings menu).