2016 Citroen C4 service

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C4-2_en_Chap07_infos-pratiques_ed02-2015
Checks
Particle filter (Diesel)
- fixed  illumination   of   the   particle  f
ilter   warning   lamp,   accompanied  
b

y   an   audible   signal   and   a  
m

essage   that   there   is   a   risk   of  
b

lockage   of   the   particle   filter.
The presence of this label, in particular with
the
 
Stop
 
&
 
Start
 
system,
 
indicates
 
the
 
use
 
of
 
a s

pecific 12 V lead-acid battery with special
technology
 
and
 
specification.
 
The
 
involvement
 
o

f
 
a
 
CITROËN
 
dealer
 
or
 
a
 
qualified
 
workshop
 
i

s
 
essential
 
when
 
replacing
 
or
 
disconnecting
 
t

he
 
battery. As
 
soon
 
as   the   traffic   conditions   permit,  
r

egenerate   the   filter   by   driving   at   a   speed   of   at  
l

east
 
40
 
mph   (60   km/h)   until   the   warning   lamp  
g

oes
 
off.
If
 
the
 
warning   lamp   stays   on,   refer   to   the  
"

Additive
 
level"   section.
Unless
 
other wise
 
indicated,
 
check
 
these
 
components
 
in
 
accordance
 
with
 
the
 
manufacturer's
 
service
 
schedule
 
and   according   to   your   engine.
Other wise,
 
have
 
them
 
checked
 
by
 
a
 
CITROËN
 
dealer
 
or
 
a
 
qualified
 
workshop.
Air filter and passenger compartment filter
Refer to the manufacturer's s
ervice schedule for details of the
replacement
  intervals   for   these  
c

omponents.
Oil filter
Replace the oil filter each time the e ngine   oil   is   changed.
Refer
  to   the   manufacturer's  
s

ervice schedule for details of
the
  replacement   interval   for   this  
c

omponent.
12 V battery
The battery does not require any maintenance.
H owever,   check   that   the   terminals   are   clean a

nd   correctly   tightened,   particularly   in   summer
 a

nd   winter.
When carrying out work on the battery, refer to the "12 V battery" section for details of the
precautions
  to   be   taken   before   disconnecting  
t

he   battery   and   following   its   reconnection.Depending
  on   the   environment   (e.g.   dusty  a
tmosphere)   and   the   use   of   the   vehicle  
(e.g.
  city   driving),   replace them twice as often
if necessary .
A
  clogged   passenger   compartment   filter   may  
h

ave   an   adverse   effect   on   the   per formance  
o

f   the   air   conditioning   system   and   generate  
u

ndesirable
 o
dours.The start of saturation of the particle filter is
indicated
  by:
On a new vehicle, the first operations of
regeneration   of   the   particle   filter   may   be  
a

ccompanied   by   the   smell   of   "burning",  
w

hich   is   per fectly   normal.
Following
  prolonged   operation   of   the  
v

ehicle at very low speed or at idle,
you
  may,   in   exceptional   circumstances,  
n

otice   the   emission   of   water   vapour   at  
t

he   exhaust   on   acceleration.   This   does  
n

ot affect the behaviour of the vehicle
or
  the   environment.
Practical information

231
C4-2_en_Chap07_infos-pratiques_ed02-2015
Automatic gearbox
The gearbox does not require any maintenance   (no   oil   change).
Refer
  to   the   manufacturer's  
s

ervice schedule for details of
the
  level   checking   interval   for   this  
c

omponent.
Electric parking brake
This system does not require any routine   servicing.   However,   in  
t

he   event   of   a   problem,   have   the  
s

ystem   checked   by   a   CITROËN  
d

ealer   or   a   qualified   workshop.
Manual parking brake
If a loss of effectiveness of this
system i s  n oticed,  t he  p arking  b rake  
m

ust   be   checked,   even   between  
t

wo   services.
Brake pads
Brake wear depends on the style of   driving,   particularly   in   the   case  
o

f vehicles used in town, over short
distances.
  It   may   be   necessary   to  
Brake disc wear
For information on checking brake disc wear, contact a CITROËN
dealer
  or   a   qualified   workshop.
For
  more   information   on   the   electric   parking  
b

rake,   refer   to   the   corresponding   section.
Manual gearbox
The gearbox does not require any maintenance   (no   oil   change).
Refer
  to   the   manufacturer's   service  
s

chedule   for   the   checking   interval  
f

or   this   component.
Only
  use   products   recommended   by  
C

ITROËN   or   products   of   equivalent  
q

uality
 an
d
 sp
ecification.
In
  order   to   optimise   the   operation   of  
u

nits   as   important   as   those   in   the  
b

raking   system,   CITROËN   selects   and  
o

ffers   very   specific   products.
After
  washing   the   vehicle,   dampness,  
o

r   in   wintry   conditions,   ice   can   form  
o

n   the   brake   discs   and   pads:   braking  
e

fficiency   may   be   reduced.   Make   light  
b

rake   applications   to   dry   and   defrost  
t

he   brakes.
have
 
the
 
condition   of   the   brakes   checked,   even  
b

etween
 v

ehicle
 s
ervices.
Unless
 
there   is   a   leak   in   the   circuit,   a   drop   in  
t

he
 
brake
 
fluid   level   indicates   that   the   brake  
p

ads
 
are
 
worn. Checking
  this   system   must   be   done   by   a  
C

ITROËN   dealer   or   a   qualified   workshop.
7
Practical information

232
C4-2_en_Chap07_infos-pratiques_ed02-2015
AdBlue® additive and SCR system
f
or
 
BlueHDi   Diesel   engines
To assure respect for the environment and c
onformity   with   the   new   Euro   6   emissions  
s

tandard,   without   adversely   affecting   the  
p

er formance   or   fuel   consumption   of   Diesel  
e

ngines,   CITROËN   has   taken   the   decision   to  
e

quip   its   vehicles   with   an   effective   system   that  
a

ssociates   SCR   (Selective   Catalytic   Reduction)  
w

ith   a   particle   filter   (FAP)   for   the   treatment   of  
e

xhaust   gases.
Presentation of the SCR system
Using an additive called AdBlue® containing urea, a
 
catalytic
 
converter
 
turns
 
up
 
to
 
85%   of   nitrous o

xides
 
(NOx)
 
into
 
nitrogen
 
and
 
water,   which   are
 h

armless
 
to
 
health
 
and
 
the
 
environment.
The AdBlue® additive is held in a special
tank
 
located
  under   the   boot   at   the   rear   of  
t

he
 
vehicle.
 
It   has   a   capacity   of   17   litres:   this  
p

rovides
 
a
 
driving   range   of   about   12   500   miles  
(

20
 
000
 
km),
  after   which   an   alert   is   triggered  
w

arning
 
you
 
when   the   reserve   remaining   is  
e

nough
 
for
 
just   1   500   miles   (2   400   km).
During
 
each
  scheduled   service   of   your   vehicle  
b

y
 
a
 
CITROËN   dealer   or   a   qualified   workshop,  
t

he AdBlue
® additive tank is refilled in order to a
llow
 
normal   operation   of   the   SCR   system.
If
 
the
 
estimated   mileage   between   two   services  
i

s
 
greater
 
than   12   500   miles   (20   000   km),   we  
r

ecommend
  that   you   go   to   a   CITROËN   dealer  
o

r
 
a
 
qualified   workshop   to   have   the   necessary  
t

op-up
 
carried   out. Once the AdBlue
® tank is empty, a s
ystem
 
required
 
by   regulations   prevents  
s

tarting
 
of
 
the
 
engine.
If the SCR is faulty, the level of
emissions
 
from
 
your   vehicle   will   no  
l

onger
 
meet
 
the
 
Euro   6   standard:   your  
v

ehicle
 
becomes
 
polluting.
In
 
the
 
event
 
of
 
a
 
confirmed   fault  
w

ith
 
the
 
SCR
 
system,   you   must   go  
t

o
 
a
 
CITROËN
 
dealer   or   a   qualified  
w

orkshop
 
as
 
soon   as   possible:   after  
a

 
running
 
distance   of   650   miles  
(

1 100
 
km),
 
a
 
system   will   be   triggered  
a

utomatically
 
to
 
prevent   engine   starting.
Freezing of the AdBlue
® additive
The AdBlue
® additive freezes at
temperatures   below   around   -11°C.
The
 
SCR
 
system   includes   a   heater  
f

or the AdBlue
® tank, allowing you to c
ontinue
 
driving   in   very   cold   conditions.
Practical information

233
C4-2_en_Chap07_infos-pratiques_ed02-2015
Topping-up the AdBlue® additive
Precautions in use
Use only AdBlue® additive that meets t
he ISO 22241
 
standard.
The
 
supply
 
in
 
a
 
non-drip   bottle   simplifies  
t

oping-up.
 
You
 
can   obtain   1.89   litre   (half   a  
U

S gallon)
 
bottles   from   a   CITROËN dealer   or   a  
q

ualified
 w

orkshop.
Keep AdBlue
® out of the reach of
children,
 
in
 
its
  original   bottle.
Never transfer AdBlue
® to another
container:
 
it
 
would
 
lose
  its   purity. Never
  dilute   the   additive   with   water.
Never pour the additive into the Diesel
fuel   tank.
Never   top-up   from   an   AdBlue®
dispenser
 
reserved
 
for
 
heavy
 
goods  
v

ehicles.
Filling
 
the
 
AdBlue
® tank is an operation i
ncluded in every routine service on your
vehicle
 
by
 
a
 
CITROËN   dealer   or   a   qualified  
w

orkshop.
Nevertheless,
 
given   the   capacity   of   the   tank,  
i

t
 
may
 
be
 
necessary   to   top-up   the   additive  
b

etween
 
services,
  more   particularly   if   an   alert  
(

warning
 
lamps
 
and   a   message)   signals   the  
r

equirement.
You
 
can
 
got
 
to
 
a
 
CITROËN   dealer   or   a   qualified  
w

orkshop.
If
 
you
 
envisage
 
topping-up   yourself,   please  
r

ead
 
the
 
following
 
warnings   carefully. The AdBlue
® additive is an urea-based
solution.
 
This   liquid   is   non-flammable,  
c

olourless
 
and   odourless   (kept   in   a   cool   area).
In
 
the
 
event
 
of   contact   with   the   skin,   wash  
t

he
 
affected
 
area   with   soap   and   water.   In   the  
e

vent
 
of
 
contact   with   the   eyes,   wash   (irrigate)  
t

he
 
eyes
 
with   large   amounts   of   water   or   with  
a

n
 
eye
 
wash
  solution   for   at   least   15   minutes.  
I

f
 
a
 
burning
 
sensation   or   irritation   persists,   get  
m

edical
 
attention.
If
 
swallowed,   immediately   wash   out   the   mouth  
w

ith
 
clean
 
water   and   then   drink   plenty   of   water.
In
 
certain
 
conditions   (high   ambient  
t

emperature,
  for   example),   the   risk   of   release  
o

f
 
ammonia
 
cannot   be   excluded:   do   not   inhale  
t

he
 
product.
 
Ammonia   vapour   has   en   irritant  
e

ffect
 
on
 
mucous   membranes   (eyes,   nose   and  
t

hroat).
7
Practical information

269
C4-2_en_Chap08_en-cas-de-panne_ed02-2015
Towing the vehicle
The towing eye is installed in the boot under the   floor.
To
  gain   access   to   it:
F

o
pen the boot,
F

r
aise the floor,
F
 
s
ecure   it   by   hooking   its   cord   on   the   hook  
o

n the rear parcel shelf support,
F
 
r
emove   the   towing   eye   from   the   holder.
Access to the tools General recommendations
In the following cases, you must always call o
n   a   professional   recovery   service:
-
 
v
ehicle   broken   down   on   a   motor way   or  
f

ast road,
-
f

our-wheel drive vehicle,
-

w
hen it is not possible to put the
gearbox
  into   neutral,   unlock   the  
 
s

teering,   or   release   the   parking   brake,
-
 
t
owing   with   only   two   wheels   on   the  
g

round,
-
 
w
here   there   is   no   approved   towing   arm  
a

vailable...
Procedure
 
for
 
having
 
your
 
vehicle
 
towed
 
or
 
for
 
towing
 
another
 
vehicle
 
using
 
a
 
removable
 
towing
 
eye.
Observe
 
the
 
legislation
 
in
 
force
 
in
 
your
 c
o unt r y.
Ensure
 
that
 
the
 
weight
 
of
 
the
 
towing
 
vehicle
 
i

s
 
higher
 
than
 
that
 
of
 
the
 
towed
 
vehicle.
The
 
driver
 
must
 
remain
 
at
 
the
 
wheel
 
of
 
the
 
t

owed
 
vehicle
 
and
 
must
 
have
 
a
 
valid
 
driving
 
l

icence.
When
 
towing
 
a
 
vehicle
 
with
 
all
 
four
 
wheels
 
o

n
 
the
 
ground,
 
always
 
use
 
an
 
approved
 
t

owing
 
arm;
 
rope
 
and
 
straps
 
are
 
prohibited.
The
 
towing
 
vehicle
 
must
 
move
 
off
 
gently.
When
 
towing
 
a
 
vehicle
 
with
 
the
 
engine
 
off,
 
t

here
 
is
 
no
 
longer
 
any
 
power
 
assistance
 
for
 
b

raking
 
or
 
steering.
8
In the event of a breakdown

280
C4-2_en_Chap10a_BTA_ed02-2015
Emergency or assistance call
Localised Emergency Call
In an emergency, press this button   for   more   than   2   seconds.
Flashing
  of   the   green   indicator  
l

amp   and   a   voice   message  
c

onfirm   that   the   call   has  
b

een   made   to   the   "Localised  
E

mergency   Call"*   centre.
Pressing
 
this
 
button   again   immediately   cancels  
t

he
 
call.
The
 
green
 
indicator   lamp   goes   off.
At
 
any
 
time,
 
pressing   this   button   for   more   than  
8

 
seconds
 
cancels   the   call.
The
 
green
 
indicator   lamp   remains   on   (without  
f

lashing)
 
when   communication   is   established.
It
 
goes
 
off
 
at
 
the   end   of   the   call.
This call is dealt with by the "Localised
Emergency
 
Call"   centre,   which   receives  
l

ocating
 
information   from   the   vehicle   and  
c

an send a detailed alert to the appropriate
emergency
 ser

vices.
In countries in which a centre is not
operational,
 
or   when   the   locating   service  
h

as
 
been
 
expressly   declined,   the   call   is   dealt  
w

ith
 
directly
 
by   the   emergency   services   (112)  
w

ithout
 
the
 
vehicle   location. If
  an   impact   is   detected   by   the   airbag  
c

ontrol unit, and independently of
the
  deployment   of   any   airbags,   an  
e

mergency   call   is   made   automatically.
If
  you   benefit   from   the   CITROËN
 C

onnect   Box   offer   with   the   SOS   and
 a

ssistance   pack   included,   there   are
 a

dditional services available to you in
your MyCITROËN personal space, via
the CITROËN Internet website in your
countr y,
 

accessible
 
on
 
w w w.citroen.com.
*
  
T
hese   services   are   subject   to   conditions   and  
a

vailability.
  

Consult   a   CITROËN   dealer.
Audio and Telematics

281
C4-2_en_Chap10a_BTA_ed02-2015
Operation of the system
When the ignition is switched on, the   green   indicator   lamp   comes  
o

n   for   3   seconds   indicating   that  
t

he   system   is   operating   correctly.
The
  orange   indicator   lamp  
f

lashes   then   goes   off:   the   system  
h

as   a   fault.
The
 
orange
 
indicator   lamp   is   on   fixed:   the   back-
up
 
battery
 
should   be   replaced.
In
 
both
 
cases,
  the   emergency   and   assistance  
c

alls
 
service
 
may   not   work.
Contact
 
a
 
qualified   repairer   as   soon   as  
p

ossible. The
 
fault   with   the   system   does   not  
p

revent
  the   vehicle   being   driven. Press
  this   button   for   more   than  
2   seconds   to   request   assistance  i
f   the   vehicle   breaks   down.
A
  voice   message   confirms   that  
t

he   call   has   been   started*.
*
  
T
hese   services   are   subject   to   conditions   and  
a

vailability.
  

Consult   a   CITROËN   dealer.
Pressing
  this   button   again   immediately   cancels  
t

he   request.
The
  cancellation   is   confirmed   by   a   voice  
m

essage. If you purchased your vehicle outside
the
  CITROËN   dealer   network,   we  i
nvite   you   to   have   a   dealer   check   the  
c

onfiguration   of   these   services   and,   if  
d

esired,   modified   to   suit   your   wishes.
In
  a   multi-lingual   country,   configuration  
i

s possible in the official national
language
  of   your   choice.
For technical reasons, particularly
to
  improve   the   quality   of   Telematic  
s

ervices   to   customers,   the  
m

anufacturer   reserves   the   right   to   carry  
o

ut   updates   to   the   vehicle's   on-board  
t

elematic   system.
Localised Assistance Call
.
Audio and Telematics

283
C4-2_en_Chap10b_SMEGplus_ed02-2015
7-inch touch screen tablet
GPS satellite navigation - Multimedia audio - Bluetooth® telephone
Contents
First
 
steps
 2 84
Steering
 
mounted
 
controls
 
2
86
Menus
 
2
87
Navigation
 2

88
Navigation
 
-
 
Guidance
 
2
96
Tr a f fi c
 3

0 0
Radio
 
Media
 
3
02
Radio
 308
D

AB
 
(Digital
 
Audio
 
Broadcasting)
 
radio  
3
10
M edia
 3

12
Settings
 3

16
Connected
 
services
 
3
24
Internet
 
browser
 
3
25
MirrorLink
TM 32 8
CarPlay® 3 32
Telephone
 3
36
Frequently
  asked   questions  
3
44
The
 
system
 
is
 
protected
 
in
 
such
 
a
 
way
 
that
 
it
 
will
 
only
 
operate
 
in
 
y

our
 
vehicle. As
 
a
 
safety
 
measure,
 
the
 
driver   should   only   carry   out   operations  
w

hich
 
require
 
prolonged
 
attention   while   the   vehicle   is   stationary.
The
 
display
 
of
 
the
 
energy
 
economy   mode   message   signals  
t

hat
 
the
 
system
 
is
 
about
 
to
 
go   into   standby.   Refer   to   the   energy  
ec

onomy
 mo

de
 s

ection.
.
Audio and Telematics