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The entire vehicle should first be weighed on a commer-
cial scale to insure that the GVWR has not been exceeded.
The weight on the front and rear of the vehicle should
then be determined separately to be sure that the load is
properly distributed over the front and rear axle. Weigh-
ing the vehicle may show that the GAWR of either the
front or rear axles has been exceeded but the total load is
within the specified GVWR. If so, weight must be shifted
from front to rear or rear to front as appropriate until the
specified weight limitations are met. Store the heavier
items down low and be sure that the weight is distributed
equally. Stow all loose items securely before driving.
Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.CAUTION!
Do not load your vehicle any heavier than the GVWR
or the maximum front and rear GAWR. If you do,
parts on your vehicle can break, or it can change the
way your vehicle handles. This could cause you to
lose control. Also overloading can shorten the life of
your vehicle.
TRAILER TOWING
Trailer towing with this vehicle is not recommended.
538 STARTING AND OPERATING
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheel OFF the GroundFront-Wheel Drive
(FWD) Models All-Wheel Drive (AWD)
Models
Flat Tow NONENOT ALLOWED NOT ALLOWED
Dolly Tow FrontOKNOT ALLOWED
Rear NOT ALLOWED NOT ALLOWED
On Trailer ALLOKOK
NOTE:
• You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle, to avoid inadver-
tent Electric Park Brake engagement. The Auto Park
Brake feature is enabled or disabled via the customer
programmable features in the Uconnect Settings. •
When recreational towing your vehicle, always follow
applicable state and provincial laws. Contact state and
provincial Highway Safety offices for additional de-
tails.
• If your vehicle is disabled and in need of commercial
towing service please refer to “Towing A Disabled
Vehicle” in “What To Do In Emergencies”.
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Recreational Towing — Front-Wheel Drive (FWD)
Models
DO NOTflat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing for front-wheel drive models is
allowed ONLY if the front wheels are OFFthe ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Apply the parking brake.
4. Place the transmission in PARK.
5. Turn the engine OFF.
6. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions. 7. Turn the ignition to the ON/RUN position, but do not
start the engine.
8. Press and hold the brake pedal.
9. Release the parking brake.
10. Turn the ignition OFF.
11. Remove the Key Fob.
12. Release the brake pedal.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires tow-
ing, make sure the drive wheels are OFF the
ground.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
(Continued)
540 STARTING AND OPERATING
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CAUTION!(Continued)
•Towing this vehicle in violation of the above re-
quirements can cause severe transmission damage.
Damage from improper towing is not covered un-
der the New Vehicle Limited Warranty.
Recreational Towing — All-Wheel Drive (AWD)
Models
Recreational towing is not allowed. These models do
not have a NEUTRAL (N) position in the power transfer
unit.
NOTE: This vehicle may be towed on a flatbed or vehicle
trailer provided all four wheels are OFF the ground.
CAUTION!
Towing this vehicle with ANY of its wheels on the
ground can cause severe transmission and/or power
transfer unit damage. Damage from improper towing
is not covered under the New Vehicle Limited War-
ranty.
5
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Page 546 of 702
TOWING A DISABLED VEHICLE ...........581
▫ Front-Wheel Drive (FWD) Models .........584▫
All-Wheel Drive (AWD) Models ...........584
544 WHAT TO DO IN EMERGENCIES
Page 583 of 702

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheel OFF the Ground FWD MODELSAWD MODELS
Flat Tow NONENOT ALLOWED NOT ALLOWED
Wheel Lift Or Dolly Tow FrontOKNOT ALLOWED
Rear NOT ALLOWED NOT ALLOWED
Flatbed ALLBEST METHOD ONLY METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed. NOTE:
•
You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle, to avoid inadver-
tent Electric Park Brake engagement. The Auto Park
Brake feature is enabled or disabled via the customer
programmable features in the Uconnect Settings.
6
WHAT TO DO IN EMERGENCIES 581
Page 584 of 702
•Vehicles with a discharged battery or total electrical
failure when the electric parking brake (EPB) is en-
gaged, will need a wheel dolly or jack to raise the rear
wheels off the ground when moving the vehicle onto a
flatbed.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points
that can be used to recover a disabled vehicle, located on
the underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only. •
Use approved receptacle location to free the disabled
vehicle from its environment.
Front Of Vehicle Recovery Points
582 WHAT TO DO IN EMERGENCIES
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CAUTION!
Recovery feature:
•Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
• Be applied at constant speed.
• Be applied parallel to the center line of the length
of the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position. NOTE:
The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the
ignition is ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle with the
ignition in the ON/RUN position, you must manually
disable the Electric Park Brake each time the driver’s
door is opened, by pressing the brake pedal and then
pushing the EPB switch down.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK
for towing.
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WHAT TO DO IN EMERGENCIES 583