Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
Driving and Operating 179
The engine may run when Mountain
Mode is selected, depending on the
high voltage battery charge, to build
reserve battery charge for uphill
climbs. If Mountain Mode is entered
with a sufficient battery charge
reserve, the battery charge reserve
will appear grayed out and any
battery charge reserve still unused
upon exiting Mountain Mode will
return to normal appearance.
Press Drive Mode again to return to
Normal Mode and it becomes active
after three seconds.
Each time the vehicle is started, it
will return to Normal Mode to
maintain a smaller battery charge
reserve for normal driving.Hold Mode
Use Hold Mode on a trip where it is
expected that all of the electric
charge will be depleted. Use Hold
Mode mainly during highway or high
speed driving to maximize both EV
miles and fuel efficiency.
Hold Mode is only available when
the vehicle is in Electric Mode. This
mode places the remaining battery
charge into a reserve for the driver
to use as desired. Selecting this
mode transitions the vehicle to
Extended Range Mode to maintain
the battery charge reserve.Upon exiting Hold Mode, the
reserved battery charge becomes
available again and the vehicle
returns to Electric Mode. If the
transition is from Hold Mode directly
to Mountain Mode, the electric
range displayed adjusts for the
Mountain Mode charge reserve.
Hold Mode will not change normal
vehicle acceleration or braking
performance.
Press MODE to select Hold Mode.
Press MODE again to return to
Normal Mode and it becomes active
after three seconds.
Each time the vehicle is started, it
will return to Normal Mode.
Out of Fuel/Engine
Unavailable
If the vehicle runs out of fuel, or the
engine will not start due to a
malfunction, the vehicle can
continue to be driven in Electric
Mode until the current charge is
depleted. The vehicle will have less
responsive acceleration. DIC
messages indicate reduced
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
Customer Information 335
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
(Text Telephone (TTY):
1-888-889-2438).
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered. Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S/Canada/Mexico-
9159388) - 2016 - crc - 5/20/15
338 Customer Information
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safetyare preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle