Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
Customer Information 427
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
OnStar 435
End a Call
Press=. System responds:“Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
OnStar Advanced Diagnostics can
perform a check of the vehicle's key
operating systems through a
monthly diagnostics report, through
real time alerts or by pressing
Q.
OnStar can also monitor tire
pressure, if equipped with a Tire
Pressure Monitor System.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Services,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
436 OnStar
.PressQto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency Statement
0 427.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
438 OnStar
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
Index 445
Folding Mirrors . . . . . . . . . . . . . . . . . . 56
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . . 283
Four-Wheel Drive . . . . . . . . . . 260, 331
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 427
Front Automatic Braking
(FAB) System . . . . . . . . . . . . . . . . . 286
Front Axle . . . . . . . . . . . . . . . . . . . . . . 332
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 65
Heated and Cooled . . . . . . . . . . . . . 70
Front Turn Signal Lamps . . . . . . . 339
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 Additives . . . . . . . . . . . . . . . . . . . . . 292
Economy Driving . . . . . . . . . . . . . . . 29
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 295
Filling the Tank . . . . . . . . . . . . . . . 293
Foreign Countries . . . . . . . . . . . . 292
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 140
Low Fuel Warning Light . . . . . . . 151
Management, Active . . . . . . . . . . 254
Requirements, California . . . . . 292
System Messages . . . . . . . . . . . . 165
Full-Size Spare Tire . . . . . . . . . . . . 381 Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 342
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 345, 348
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 350
G
Garage Door Opener . . . . . . . . . . . 179
Programming . . . . . . . . . . . . . . . . . 179
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 142
Engine Oil Pressure . . . . . . . . . . 141
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Odometer . . . . . . . . . . . . . . . . . . . . . 140
Speedometer . . . . . . . . . . . . . . . . . 140
Tachometer . . . . . . . . . . . . . . . . . . . 140
Trip Odometer . . . . . . . . . . . . . . . . 140
Voltmeter . . . . . . . . . . . . . . . . . . . . . 143
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 136
General Information Service and Maintenance . . . . . 400
Towing . . . . . . . . . . . . . . . . . . . . . . . . 296
Vehicle Care . . . . . . . . . . . . . . . . . . .311
Glass Replacement . . . . . . . . . . . . . 336
Glove Box . . . . . . . . . . . . . . . . . . . . . . 122 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 421
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 337
Hazard Warning Flashers . . . . . . . 187
Head Restraints . . . . . . . . . . . . . . . . . 64
Head-up Display . . . . . . . . . . . . . . . . 157
Headlamps . . . . . . . . . . . . . . . . . . . . . 338
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 337
Automatic . . . . . . . . . . . . . . . . . . . . . 186
Bulb Replacement . . . . . . . . . . . . 337
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 186
Flash-to-Pass . . . . . . . . . . . . . . . . . 185
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 338
High-Beam On Light . . . . . . . . . . 152
High/Low Beam Changer . . . . . 185
Lamps On Reminder . . . . . . . . . 152
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 71
Steering Wheel . . . . . . . . . . . . . . . 129
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Heated Mirrors . . . . . . . . . . . . . . . . . . . 57
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 250
High-Beam On Light . . . . . . . . . . . . 152
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
446 Index
High-Speed Operation . . . . . . . . . . 359
Hill and Mountain Roads . . . . . . . . 237
Hill Descent Control (HDC) . . . . . 269
Hill Start Assist (HSA) . . . . . . . . . . 266
Home Page . . . . . . . . . . . . . . . . . . . . . 196
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 81
I
Ignition Positions . . . . . . . . . . 245, 247
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 335
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 54
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 150
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 103
Infotainment . . . . . . . . . . . . . . . . . . . . 192
Infotainment System . . . . . . . . . . . . 430
Instrument Cluster . . . . . . . . . . . . . . 137
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 122
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 58
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 207
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 382
K
Key and Lock Messages . . . . . . . . 165
Keyless Entry
Remote (RKE) System . . . . . 35, 37
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 31, 34
L
Labeling, Tire Sidewall . . . . . . . . . . 353
Lamps Daytime Running (DRL) . . . . . . 186
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 189
Exterior Controls . . . . . . . . . . . . . . 183
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 185
Front Turn Signal . . . . . . . . . . . . . 339
License Plate . . . . . . . . . . . . . . . . . 340
Malfunction Indicator . . . . . . . . . 146
Messages . . . . . . . . . . . . . . . . . . . . 165
On Reminder . . . . . . . . . . . . . . . . . 152
Reading . . . . . . . . . . . . . . . . . . . . . . 189
Lane Change Alert (LCA) . . . . . . . 287
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 289 Lane Keep Assist (LKA) . . . . . . . . 289
Lane Keep Assist Light . . . . . . . . . 149
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 87
Lap-Shoulder Belt . . . . . . . . . . . . . . . 82
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . .116
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 109
LED Lighting . . . . . . . . . . . . . . . . . . . . 338
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 270
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 190
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Illumination Control . . . . . . . . . . . 188
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Airbag Readiness . . . . . . . . . . . . . 144
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 149
Brake System Warning . . . . . . . 148
Charging System . . . . . . . . . . . . . 146
Cruise Control . . . . . . . . . . . . . . . . 152
Flash-to-Pass . . . . . . . . . . . . . . . . . 185
Front Fog Lamp . . . . . . . . . . . . . . 152
High-Beam On . . . . . . . . . . . . . . . . 152
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9159366) - 2016 - crc - 5/19/15
Index 451
System (cont'd)Noise Control . . . . . . . . . . . . . . . . . 333
Roof Rack . . . . . . . . . . . . . . . . . . . . 125
Systems
Driver Assistance . . . . . . . . . . . . . 280
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 140
TaillampsBulb Replacement . . . . . . . . . . . . 339
Text Telephone (TTY) Users . . . . 420
Theft-Deterrent Systems . . . . . . . . . 54 Immobilizer . . . . . . . . . . . . . . . . . . . . . 54
Third-Row Seats . . . . . . . . . . . . . . . . . 76
Throttle, Adjustable . . . . . . . . . . . . . 244
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
All-Season . . . . . . . . . . . . . . . . . . . . 352
All-Terrain . . . . . . . . . . . . . . . . . . . . 353
Buying New Tires . . . . . . . . . . . . . 366
Chains . . . . . . . . . . . . . . . . . . . . . . . . 370
Changing . . . . . . . . . . . . . . . . . . . . . 372
Designations . . . . . . . . . . . . . . . . . 354
Different Size . . . . . . . . . . . . . . . . . 367
Full-Size Spare . . . . . . . . . . . . . . . 381
If a Tire Goes Flat . . . . . . . . . . . . 371
Inspection . . . . . . . . . . . . . . . . . . . . 364
Low Profile . . . . . . . . . . . . . . . . . . . 353
Messages . . . . . . . . . . . . . . . . . . . . 169 Tires (cont'd)
Pressure . . . . . . . . . . . . . . . . . . . . . . 359
Pressure Light . . . . . . . . . . . . . . . . 151
Pressure Monitor Operation . . 361
Pressure Monitor System . . . . . 360
Rotation . . . . . . . . . . . . . . . . . . . . . . 364
Sidewall Labeling . . . . . . . . . . . . . 353
Terminology and Definitions . . 355
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 368
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 369
Wheel Replacement . . . . . . . . . . 369
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 365
Winter . . . . . . . . . . . . . . . . . . . . . . . . 352
Tow/Haul Mode . . . . . . . . . . . . . . . . . 259
Tow/Haul Mode Light . . . . . . . . . . . 149
Towing Driving Characteristics . . . . . . . . 296
Equipment . . . . . . . . . . . . . . . . . . . . 302
General Information . . . . . . . . . . 296
Recreational Vehicle . . . . . . . . . . 385
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 298
Trailer Sway Control (TSC) . . . 308
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 385 Traction
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 150
Off Light . . . . . . . . . . . . . . . . . . . . . . 150
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 267
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . 218
Trailer Sway Control (TSC) . . . . . . . . . . 308
Towing . . . . . . . . . . . . . . . . . . . . . . . . 298
Transfer Case . . . . . . . . . . . . . . . . . . 260
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 255
Fluid, Automatic . . . . . . . . . . . . . . 318
Messages . . . . . . . . . . . . . . . . . . . . 170
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 423
Trip Odometer . . . . . . . . . . . . . . . . . . 140
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 187
Turn Signal Bulb Replacement . . . . . . . . . . . . 339
U
Uniform Tire Quality Grading . . . 368
Universal Remote System . . . . . . 179Operation . . . . . . . . . . . . . . . . . . . . . 182
Programming . . . . . . . . . . . . . . . . . 179