2016 CHEVROLET SONIC service

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S/Canada-9085902) -
2016 - CRC - 5/27/15
Service and Maintenance 311
Recommended Fluids
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil Use only engine oil meeting the dexos1™ specification of the proper SAE
viscosity grade. Look for the dexos1 approved logo for GM approved
engine oil. See Engine Oil0226.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL
®Coolant.
See Engine Coolant 0233.
Hydraulic Brake/Clutch System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in Canada 19299819).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Manual Transmission Manual Transmission Fluid (GM Part No. 19259104, in Canada 19259105).
Chassis Lubrication and Manual Transmission Shift Linkage Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674)
or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Key Lock Cylinders and Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S/Canada-9085902) -
2016 - CRC - 5/27/15
312 Service and Maintenance
UsageFluid/Lubricant
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Maintenance Replacement Parts
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 96950990—
Engine Oil Filter 55594651PF2257G
Passenger Compartment Air Filter 13356914CF184
Spark Plugs
1.4L L4 LUV 5558551741–121
1.8L L4 LUW 5558553441–122
1.8L L4 LWE 5558553441–122
Wiper Blades
Driver Side –65.0 cm (25.6 in) 95228809—
Passenger Side –38.0 cm (15.0 in) 95228810—
Rear –26.5 cm (10.4 in) 95016791—

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S/Canada-9085902) -
2016 - CRC - 5/27/15
Service and Maintenance 313
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S/Canada-9085902) -
2016 - CRC - 5/27/15
314 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 314
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 314
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 315
Engine Drive Belt Routing . . . . 317
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
0 315 for the vehicle's engine code.
Service Parts
Identification Label
This label, in the spare tire well in
the trunk, has the following
information:
.
Vehicle Identification
Number (VIN).
. Model designation.
. Paint information.
. Production options and special
equipment.
Do not remove this label from the
vehicle.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S/Canada-9085902) -
2016 - CRC - 5/27/15
318 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 318
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 320
Customer Assistance for Text Telephone (TTY) Users . . . . . 321
Online Owner Center . . . . . . . . . 321
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 322
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 322
Scheduling Service Appointments . . . . . . . . . . . . . . . 324
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 324
Collision Damage Repair . . . . . 325
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 327
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 328
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 329
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 329
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 329
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 330
Event Data Recorders . . . . . . . . 330
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 331
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S/Canada-9085902) -
2016 - CRC - 5/27/15
Customer Information 319
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S/Canada-9085902) -
2016 - CRC - 5/27/15
320 Customer Information
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages
over courts in most jurisdictions
because it is informal, quick, and
free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S/Canada-9085902) -
2016 - CRC - 5/27/15
Customer Information 321
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I(Service History) : View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information) : Select a preferred
dealer and view locations, maps,
phone numbers, and hours.
r(Warranty Tracking
Information) : Track your vehicle’s
warranty information.
J(Recall Information) : View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 314.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio, and OnStar account
information (if equipped).
F(Live Chat Support) : Chat with
online help representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner manuals.
. Find the
Chevrolet-recommended
maintenance services.