Page 487 of 533
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
486 Customer Information
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
09:00 to 15:00 hours.
All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: [email protected].
Mexico
01-800-466-0811
United States and Canada
1-866-466-8190
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.Membership Benefits
E:
Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0477.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Page 497 of 533
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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496 Customer Information
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles. ORDER TOLL FREE:
1-800-551-4123 Monday
–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Norma Oficial
Mexicana NOM 121-SCT1-2009
requirements.
Page 527 of 533
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
526 Index
Lamps (cont'd)Daytime Running (DRL) . . . . . . 181
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 185
Exterior Controls . . . . . . . . . . . . . . 178
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 180
Malfunction Indicator . . . . . . . . . 143
Messages . . . . . . . . . . . . . . . . . . . . 158
On Reminder . . . . . . . . . . . . . . . . . 149
Reading . . . . . . . . . . . . . . . . . . . . . . 185
Taillamps . . . . . . . . . . . . . . . . . . . . . 397
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 319
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lane Keep Assist (LKA) . . . . . . . . 320
Lane Keep Assist Light . . . . . . . . . 146
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . . 68
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 106
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 96
LED Lighting . . . . . . . . . . . . . . . . . . . . 396
Light Hill Decent Control . . . . . . . . . . . 146 Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 186
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Illumination Control . . . . . . . . . . . 184
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Airbag On-Off . . . . . . . . . . . . . . . . . 140
Airbag Readiness . . . . . . . . . . . . . 139
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 145
Brake System Warning . . . . . . . 144
Charging System . . . . . . . . . . . . . 142
Cruise Control . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . 181
Four-Wheel-Drive . . . . . . . . . . . . . 145
Front Fog Lamp . . . . . . . . . . . . . . 149
High-Beam On . . . . . . . . . . . . . . . . 149
High/Low Beam Changer . . . . . 180
Lane Departure Warning . . . . . . 146
Low Fuel Warning . . . . . . . . . . . . 148
Safety Belt Reminders . . . . . . . . 139
Security . . . . . . . . . . . . . . . . . . . . . . 149
StabiliTrak
®OFF . . . . . . . . . . . . . 147
Tire Pressure . . . . . . . . . . . . . . . . . 148
Tow/Haul Mode . . . . . . . . . . . . . . . 146
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 148
Traction Off . . . . . . . . . . . . . . . . . . . 147 Locking Rear Axle . . . . . . . . . . . . . . 311
Locks
Automatic Door . . . . . . . . . . . . . . . . . 41
Delayed Locking . . . . . . . . . . . . . . . . 41
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 263
Low Fuel Warning Light . . . . . . . . . 148
Low-Profile Tires . . . . . . . . . . . . . . . . 409
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 96
Lumbar Adjustment . . . . . . . . . . . . . . 60 Front Seats . . . . . . . . . . . . . . . . . . . . . 60
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 476
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 469
Maintenance Schedule . . . . . . . . . 462 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 472
Transfer Case . . . . . . . . . . . . . . . . 297
Malfunction Indicator Lamp . . . . . 143
Manual Mirrors . . . . . . . . . . . . . . . . . . 47
Manual Mode . . . . . . . . . . . . . . . . . . . 292