2016 CHEVROLET SILVERADO phone

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
206 Infotainment System
Unable to Start Pandora
If the device is unable to launch
Pandora:
.Check that the latest version of
Pandora is installed.
. Check that there is an active
account logged into Pandora.
. Have at least one station
created.
. For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
. For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
. Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide. Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-, the message
“Thumbs Down Error” or“Thumbs
Up Error” will display. Press OK to
dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
. Weak or lost data connection.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable. Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,
check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device : Not signed in or Pandora
is down for maintenance.
No Stations Available : No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection : A few
conditions for loss of Internet
connection are:
. The connected device loses its
cellular connection.
. The device does not support
Internet connectivity.
. The device is not in the vehicle.
. The Bluetooth signal is lost.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
210 Infotainment System
The vehicle may have USB ports in
the front of the center console,
armrest, or one in the upper glove
box. SeeCenter Console Storage
0 120 andGlove Box 0119.
USB MP3 Player and USB Drives
. The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
. Hard disk drives are not
supported.
. Supported file system is FAT32.
To play a USB device:
. Connect the USB.
. Press MEDIA on the faceplate
until the connected device is
shown.
While the USB source is active,
press the corresponding faceplate
button for the icons on the screen to
operate USB function:
.
t
.u
.j/r
.Z
For information on how to use the
screen icons, see “Playing an
Audio CD.”
USB Menu
Press MENU to display the USB
menu and the following may display:
Browse : Select to display the files
and folders on the USB device.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” under“Playing an
Audio CD” inCD Player 0207.
Auto Volume : If equipped, see
“Playing an Audio CD” inCD
Player 0207.
EQ (Equalizer) : If equipped, this
feature adjusts the equalizer
settings. See “EQ (Equalizer)
Settings” inAM-FM Radio (Base
Radio with Touchscreen) 0199 or
AM-FM Radio (Base Radio) 0197.
Playing from an iPod®/iPad®/
iPhone®
This feature supports the following
devices:
. iPod nano
®(1st, 2nd, 3rd, and
4th generation)
. iPod with video (5.0 and 5.5
generation)
. iPod classic
®(6th generation)
. iPod touch
®(1st and 2nd
generation)
. iPad
. iPhone 3G, iPhone 3GS,
iPhone 4
There may be problems with
operation and function in the
following situations:
. When connecting a device with
a more recent version of the
firmware installed than is
supported by the infotainment
system.
. When connecting a device on
which firmware from other
providers is installed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Infotainment System 213
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
vehicle is in ACC/ACCESSORY or
ON/RUN. See Ignition Positions
0 281. When the vehicle is turned
off, the iPod/iPhone automatically
powers off and will not charge or
draw power from the vehicle's
battery.
For more information on USB
usage, see “Audio System
Information” underPictures and
Movies (Picture System with
Touchscreen) 0241 orPictures and
Movies (Movie System with
Touchscreen) 0242 orPictures and
Movies (Audio System with
Touchscreen) 0237. Playing Movies
Movies are not available while
driving.
If the USB storage device is already
connected:
1. Press
{.
2. Touch GALLERY.
3. Touch
s.
4. Touch the desired Movie.
Viewing Pictures
Pictures are not available while
driving.
If the USB storage device is already
connected:
1. Press
{.
2. Touch GALLERY.
3. Touch
\.
Auxiliary Jack
This vehicle may have an AUX jack
in the center console or armrest.
See Center Console Storage 0120. Possible auxiliary audio sources
include:
.
Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly
to scroll through all of the available
audio source screens, until the AUX
source screen is shown.
Base Radio
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
214 Infotainment System
AUX Menu
Press the MENU knob to display the
AUX menu and the following may
display:
Tone Settings :Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” inAM-FM Radio
(Base Radio with Touchscreen)
0 199 orAM-FM Radio (Base
Radio) 0197.
Auto Volume : If equipped, see
“Playing an Audio CD.”
DSP : If equipped, this feature
adjusts the pre-defined settings.
See “DSP” inAM-FM Radio (Base
Radio with Touchscreen) 0199 or
AM-FM Radio (Base Radio) 0197.
EQ (Equalizer) : If equipped, this
feature adjusts the pre-defined
equalizer settings. See “EQ
(Equalizer)” inAM-FM Radio (Base
Radio with Touchscreen) 0199 or
AM-FM Radio (Base Radio) 0197.Base Radio with Touchscreen
Play will begin when the system has
finished reading the information on
the device.
Playing Music
To play the music from the device,
if the device is already connected:
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch AUX.
To adjust the tone settings. See
“Audio Settings” in“System
Settings” underAM-FM Radio (Base
Radio with Touchscreen) 0199 or
AM-FM Radio (Base Radio) 0197.
Playing Movies
Movies are not available while
driving.
If the device is already connected:
1. Press
{.
2. Touch Movie.
3. Touch the desired Movie. For iPod/iPhone, connect the iPod/
iPhone to the AUX input terminal by
using the AUX cable for iPod/
iPhone to play movie files.
iPhone 5 cell phones have a
connector which no longer supports
AUX connections to the radio. This
feature is limited to older versions of
iPhone.
Using the AUX Movie Menu
1. Touch MENU from the AUX movie screen. The AUX menu
is displayed.
2. Touch the desired menu. .Audio: Adjust the sound
setup. See “Audio Settings”
in “System Settings” under
AM-FM Radio (Base Radio
with Touchscreen) 0199 or
AM-FM Radio (Base
Radio) 0197.
3. Touch
0.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Infotainment System 215
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing”under“Information
Controls” inBluetooth (Voice
Recognition - Base Radio) 0227 or
Bluetooth (Infotainment Controls -
Base Radio) 0223 orBluetooth
(Overview) 0222 orBluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0232 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device.
If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both the phone/device
and the infotainment system.
Launch music by pressing the
MEDIA screen button on the
Home Page.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device. 2. Once paired, go into the audio
application from the Home
Page or via the application tray.
Select MEDIA until Bluetooth
displays.
Bluetooth Audio Menu
Press the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Tone: Turn the MENU knob to
adjust the tone settings.
Press
oBACK to go back to the
previous menu.
Manage Bluetooth Devices: Select
to go to the Bluetooth page to add
or delete devices.
When selecting Bluetooth Audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth Audio as
a source, the radio may show as paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
216 Infotainment System
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or by selecting the
gon the
screen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) 0284.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or select
gon the
infotainment screen on the
center stack.
. If voice recognition is
started from the steering
wheel control, the instrument cluster displays
the selections and visual
dialog content.
. If voice recognition is
started from the
infotainment screen, the
selections and visual dialog
content are displayed on
both the center stack
display and the instrument
cluster display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems
to be taking too long to finish,
press
gagain and the beep
should happen right away.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
218 Infotainment System
.Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call Dave Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered. If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call Dave Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list,
options may be available but not
displayed. The list on a voice
recognition screen functions the
same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
selection from the list using the
manual controls or press the Back
button to try again.” If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say
“Back” or press the Back button
to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment screen. Press the
Dismiss button to make the pop-up
go away.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Infotainment System 221
Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for the
Phone
“Call ”:Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,”
“At Work,” “On Mobile,” or“On
Other” :Initiate a call to an entered contact and location at home, at
work, on mobile device, or on
another phone.
“Call ”
:Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“Pair Phone” :Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls.
“Voice Keypad” :Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Recognition for OnStar
(If Equipped)
“OnStar” :Begin OnStar Voice
Recognition.
Bluetooth Speech Recognition
(If Equipped)
Voice Pass-Thru allows access to
the speech recognition commands
on the cell phone. See your cell
phone manufacturer ’s user guide to
see if the cell phone supports this
feature.
Activating this function will start the
Bluetooth Speech Recognition on a
connected phone.
The steering wheel controls are
used to operate this function.
Press and hold
gto activate.
A voice session begins so that voice
commands can be given to Siri
®or
many other controls provided by the
cell phone.
Press
@to exit or pressito
close and return to the previous
application prior to the start of Voice
Pass-Thru.