
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Customer Information 349
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
345.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
350 Customer Information
If the airbag has inflated, seeWhat
Will You See after an Airbag
Inflates? 074.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
(US and Canada Only)
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Customer Information 351
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
368 Index
DrivingAssistance Systems . . . . . . . . . . 230
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 242
Defensive . . . . . . . . . . . . . . . . . . . . . 192
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 192
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 195
If the Vehicle is Stuck . . . . . . . . . 197
Loss of Control . . . . . . . . . . . . . . . 194
Off-Road Recovery . . . . . . . . . . . 193
Track Events and Competitive . . . . . . . . . . . . . . . . . 194
Vehicle Load Limits . . . . . . . . . . . 198
Wet Roads . . . . . . . . . . . . . . . . . . . 195
Winter . . . . . . . . . . . . . . . . . . . . . . . . 196
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 184
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 239
Electric Parking Brake Light . . . . 122
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 246
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 277
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 276 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 280
Overload . . . . . . . . . . . . . . . . . . . . . 276
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 356
Engine Air Cleaner/Filter . . . . . . . . . . . . . 259
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . 252
Coolant . . . . . . . . . . . . . . . . . . . . . . . 261
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .117
Cooling System . . . . . . . . . . . . . . . 260
Cooling System Messages . . . 132
Drive Belt Routing . . . . . . . . . . . . 340
Exhaust . . . . . . . . . . . . . . . . . . . . . . 210
Heater . . . . . . . . . . . . . . . . . . . . . . . . 207
Oil Life System . . . . . . . . . . . . . . . 257
Oil Messages . . . . . . . . . . . . . . . . . 132
Oil Pressure Light . . . . . . . . . . . . 125
Overheated Protection Operating Mode . . . . . . . . . . . . . 265
Overheating . . . . . . . . . . . . . . . . . . 264
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . 210
Starting . . . . . . . . . . . . . . . . . . . . . . . 204 Entry Lighting . . . . . . . . . . . . . . . . . . . 153
Equipment, Towing . . . . . . . . . . . . . 246
Event Data Recorders . . . . . . . . . . 353
Exit Lighting . . . . . . . . . . . . . . . . . . . . 153
Extender, Safety Belt . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 148
Exterior Lamps Off Reminder . . . 149
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 154
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 259
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 149
Flashers, Hazard Warning . . . . . . 150
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 302 Changing . . . . . . . . . . . . . . . . . . . . . 304
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 322
Fluid Automatic Transmission . . . . . . 258
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 267
Washer . . . . . . . . . . . . . . . . . . . . . . . 265
Folding Mirrors . . . . . . . . . . . . . . . . . . 46
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 230

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Index 371
Lights (cont'd)Traction Off . . . . . . . . . . . . . . . . . . . 124
Locks Automatic Door . . . . . . . . . . . . . . . . . 39
Delayed Locking . . . . . . . . . . . . . . . . 39
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . 40
Power Door . . . . . . . . . . . . . . . . . . . . . 39
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loss of Control . . . . . . . . . . . . . . . . . 194
Low Fuel Warning Light . . . . . . . . . 125
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 88
Lumbar Adjustment . . . . . . . . . . . . . . 56 Front Seats . . . . . . . . . . . . . . . . . . . . . 56
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 336
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 331
Maintenance Schedule . . . . . . . . . 325 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 334
Malfunction Indicator Lamp . . . . . 120
Manual Mode . . . . . . . . . . . . . . . . . . . 212
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 58 Messages
Airbag System . . . . . . . . . . . . . . . . 136
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 130
Brake System . . . . . . . . . . . . . . . . 130
Compass . . . . . . . . . . . . . . . . . . . . . 130
Door Ajar . . . . . . . . . . . . . . . . . . . . . 131
Engine Cooling System . . . . . . . 132
Engine Oil . . . . . . . . . . . . . . . . . . . . 132
Engine Power . . . . . . . . . . . . . . . . 133
Fuel System . . . . . . . . . . . . . . . . . . 133
Key and Lock . . . . . . . . . . . . . . . . . 133
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 134
Object Detection System . . . . . 134
Ride Control System . . . . . . . . . . 136
Security . . . . . . . . . . . . . . . . . . . . . . 136
Service Vehicle . . . . . . . . . . . . . . . 136
Starting the Vehicle . . . . . . . . . . . 136
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Transmission . . . . . . . . . . . . . . . . . 137
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 129
Vehicle Reminder . . . . . . . . . . . . . 137
Vehicle Speed . . . . . . . . . . . . . . . . 138
Washer Fluid . . . . . . . . . . . . . . . . . 138
Window . . . . . . . . . . . . . . . . . . . . . . . 138
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 47 Mirrors (cont'd)
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 45
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manual Rearview . . . . . . . . . . . . . . . 47
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tilt in Reverse . . . . . . . . . . . . . . . . . . 46
Mirrors, Interior Rearview . . . . . . . . 47
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 292
Multi-band Antenna . . . . . . . . . . . . . 164
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 356
Net, Convenience . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . 201
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 134
Odometer . . . . . . . . . . . . . . . . . . . . . . . 115 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 193
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 255
Engine Oil Life System . . . . . . . 257
Messages . . . . . . . . . . . . . . . . . . . . 132

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
372 Index
Oil (cont'd)Pressure Light . . . . . . . . . . . . . . . . 125
Older Children, Restraints . . . . . . . 81
Online Owner Center . . . . . . . . . . . 344
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 353
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 359
OnStar
®Connections . . . . . . . . . . . 357
OnStar®Diagnostics . . . . . . . . . . . . 359
OnStar®Emergency . . . . . . . . . . . . 356
OnStar®Navigation . . . . . . . . . . . . . 356
OnStar®Overview . . . . . . . . . . . . . . 355
OnStar®Security . . . . . . . . . . . . . . . 356
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 265
Ordering Service Publications . . . . . . . . . . 350
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 108
Overheated Engine Protection Operating Mode . . . . 265
Overheating, Engine . . . . . . . . . . . . 264
Overview . . . . . . . . . . . . . . . . . . . . . . . 157
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 208
Shifting Out of . . . . . . . . . . . . . . . . 209
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 214
Brake and P (Park)Mechanism Check . . . . . . . . . . 270
Over Things That Burn . . . . . . . 210
Parking or Backing
Assistance Systems . . . . . . . . . . 228
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 118
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Passenger Sensing System . . . . . 75
Perchlorate Materials Requirements, California . . . . . . 249
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 138
Phone Bluetooth . . . . . . . . . . . 168, 170, 174
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Outlets . . . . . . . . . . . . . . . . . . . . . . . 108 Power (cont'd)
Protection, Battery . . . . . . . . . . . . 154
Retained Accessory (RAP) . . . 208
Seat Adjustment . . . . . . . . . . . . . . . . 56
Windows . . . . . . . . . . . . . . . . . . . . . . . 47
Pregnancy, Using Safety Belts . . . 67
Privacy Vehicle Data Recording . . . . . . . 352
Program
Courtesy Transportation . . . . . . 347
Proposition 65 Warning,
California . . . . . . . . . . . .249, 268, 310
R
Radio Frequency Statement . . . . 351
Radio Reception . . . . . . . . . . . . . . . . 163
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 161
Satellite . . . . . . . . . . . . . . . . . . . . . . . 162
Reading Lamps . . . . . . . . . . . . . . . . . 152
Rear Seat Armrest . . . . . . . . . . . . . . . 62
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 61
Rearview Mirrors . . . . . . . . . . . . . . . . 47 Automatic Dimming . . . . . . . . . . . . . 47
Reclining Seatbacks . . . . . . . . . . . . . 57
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 334