2016 CHEVROLET EXPRESS battery

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
234 Vehicle Care
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America0230.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used by the towing
provider. These holes may be used to pull
the vehicle from a flat road surface onto the
flatbed tow truck.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as
behind a motor home. The two most
common types of recreational vehicle
towing are known as dinghy towing and
dolly towing. Dinghy towing is towing the
vehicle with all four wheels on the ground.
Dolly towing is towing the vehicle with two
wheels on the ground and two wheels up
on a device known as a dolly.
Here are some important things to consider
before recreational vehicle towing:
.Before towing the vehicle, become
familiar with the local laws that apply to
recreational vehicle towing. These laws
may vary by region.
.What is the towing capacity of the
towing vehicle? Be sure to read the tow
vehicle manufacturer's recommendations.
.What is the distance that will be
traveled? Some vehicles have restrictions
on how far and how long they can tow.
.Is the proper towing equipment going to
be used? See your dealer or trailering
professional for additional advice and
equipment recommendations.
.Is the vehicle ready to be towed? Just as
preparing the vehicle for a long trip,
make sure the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Service and Maintenance 249
.Have underbody flushing service
performed. See“Underbody Maintenance”
in Exterior Care 0235.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required. Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids and
Lubricants 0251 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Customer Information 263
.Battery Jump Start:Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
270 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 270
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 272
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
OnStar 271
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
274 OnStar
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0171. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Index 279
Avoiding Untrusted Media Devices . . . . . . . 103
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
B
BatteryExterior Lighting Battery Saver . . . . . . . . . 96
Load Management . . . . . . . . . . . . . . . . . . . . . . 95
Power Protection . . . . . . . . . . . . . . . . . . . . . . . 96
Battery - North America . . . . . . . . . . . . . 191, 230
Blade Replacement, Wiper . . . . . . . . . . . . . . . 194
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Brake System Warning Light . . . . . . . . . . . . . . . . . . 78
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 129
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 195
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 195
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 194 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
License Plate Lamps . . . . . . . . . . . . . . . . . . . 197
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 217
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
California Perchlorate Materials Requirements . . . . 173
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . . . . . . .191, 230,
Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 147
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 255
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 136
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . . . 12
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Charging System Light . . . . . . . . . . . . . . . . . . . . .77 Check
Engine Light (Malfunction Indicator) . . . . 77
Ignition Transmission Lock . . . . . . . . . . . . . 193
Child Restraints Infants and Young Children . . . . . . . . . . . . . 47
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59, 61
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Climate Control Systems . . . . . . . . . . . . . . . . . . 114
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 114
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Rear Heating System . . . . . . . . . . . . . . . . . . . 116
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . .72
Collision Damage Repair . . . . . . . . . . . . . . . . . 264
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 281
Engine (cont'd)Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . . 181
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 73
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 81
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Power Messages . . . . . . . . . . . . . . . . . . . . . . . . 86
Running While Parked . . . . . . . . . . . . . . . . . . 137
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Enhanced Technology Glass . . . . . . . . . . . . . . . 20
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 167
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 268
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .35
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . .91
Exterior Lamps Off Reminder . . . . . . . . . . . . . .91
Exterior Lighting Battery Saver . . . . . . . . . . . 96
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 182
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . 103
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 93
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Flat Tire (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Fluid Automatic Transmission . . . . . . . . . . . . . . . . 181
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 188
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Forward Collision Alert (FCA) System . . . . 149
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Front Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 195
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Economy, Driving for Better . . . . . . . . . . . . 121
Filling a Portable Fuel Container . . . . . . . 155
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 154
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 154
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Low Fuel Warning Light . . . . . . . . . . . . . . . . 81
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 153
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 153
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 230
Fuses
Engine Compartment Fuse Block . . . . . . . 199
Floor Console Fuse Block . . . . . . . . . . . . . . . 202
Fuses and Circuit Breakers . . . . . . . . . . . . . 198
G
GaugesEngine Coolant Temperature . . . . . . . . . . . . 74
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 73
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Warning Lights and Indicators . . . . . . . . . . . 71
General Information
Service and Maintenance . . . . . . . . . . . . . . 244
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Glass, Enhanced Technology . . . . . . . . . . . . . . 20
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 93
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .22