2016 CHEVROLET EQUINOX lock

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234773) - 2016 - crc - 9/3/15
Customer Information 293
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered. Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234773) - 2016 - crc - 9/3/15
294 Customer Information
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234773) - 2016 - crc - 9/3/15
300 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234773) - 2016 - crc - 9/3/15
304 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234773) - 2016 - crc - 9/3/15
306 OnStar
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle. .
Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide special
offers from restaurants and retailers
on your route, help locate hotels,
or book a room.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes. Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234773) - 2016 - crc - 9/3/15
OnStar 309
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234773) - 2016 - crc - 9/3/15
Index 313
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 198
Accessory Power . . . . . . . . . . . . . . . 162
Add-On Electrical Equipment . . . 196
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 307
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 279
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 46
Air Cleaner/Filter, Engine . . . . . . . 208
Air Conditioning . . . . . . . . . . . . . . . . 139
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 143
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 142
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 63
Passenger Sensing System . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 63
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62
Where Are the Airbags? . . . . . . . . 61 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 69
Passenger Status Indicator . . . 101
Readiness Light . . . . . . . . . . . . . . 101
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . 59
Alarm Vehicle Security . . . . . . . . . . . . . . . . 36
Alert
Side Blind Zone (SBZA) . . . . . . 182
All-Season Tires . . . . . . . . . . . . . . . . 230
All-Wheel Drive . . . . . . . . . . . . 170, 219
Antilock Brake System (ABS) . . . 170 Warning Light . . . . . . . . . . . . . . . . . 105
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 263
Interior . . . . . . . . . . . . . . . . . . . . . . . . 267
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 293
Automatic Climate Control System . . . . . . . 139
Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Headlamp System . . . . . . . . . . . . 131
Transmission . . . . . . . . . . . . . . . . . 167
Transmission Fluid . . . . . . . . . . . 208

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234773) - 2016 - crc - 9/3/15
314 Index
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 168
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 219
B
BatteryLoad Management . . . . . . . . . . . . 134
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . .113
Battery - North America . . . . 218, 257
Blade Replacement, Wiper . . . . . 220
Brake System Warning Light . . . . . . . . 105
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Antilock . . . . . . . . . . . . . . . . . . . . . . . 170
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 171
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Parking . . . . . . . . . . . . . . . . . . . . . . . 171
System Messages . . . . . . . . . . . . .114
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 146
Break-In, New Vehicle . . . . . . . . . . 159
Bulb Replacement . . . . . . . . . . . . . . 224
Fog Lamps . . . . . . . . . . . . . . 133, 222
Halogen Bulbs . . . . . . . . . . . . . . . . 222
Headlamp Aiming . . . . . . . . . . . . . 221
Headlamps . . . . . . . . . . . . . . . . . . . 222
License Plate Lamps . . . . . . . . . 223 Bulb Replacement (cont'd)
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 222
Buying New Tires . . . . . . . . . . . . . . . 244C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 95
California Fuel Requirements . . . . . . . . . . . 186
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 198
California Proposition
65 Warning . . . . . . . . . .198, 218, 257
Camera Rear Vision (RVC) . . . . . . . . . . . . 176
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 286
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 166
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 32
Winter Driving . . . . . . . . . . . . . . . . 154
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 90
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 89 Chains, Tire . . . . . . . . . . . . . . . . . . . . 248
Charging System Light . . . . . . . . . 102
Check
Ignition Transmission Lock . . . 219
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 103
Child Restraints
Infants and Young Children . . . . . 73
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 78
Older Children . . . . . . . . . . . . . . . . . . 71
Securing . . . . . . . . . . . . . . . . . . . . 83, 86
Systems . . . . . . . . . . . . . . . . . . . . . . . . 75
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 263
Interior Care . . . . . . . . . . . . . . . . . . 267
Climate Control Systems . . . . . . . 137 Air Conditioning . . . . . . . . . . . . . . 137
Automatic . . . . . . . . . . . . . . . . . . . . . 139
Heating . . . . . . . . . . . . . . . . . . . . . . . 137
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cluster, Instrument . . . . . . . . . . . . . . 98
Collision Damage Repair . . . . . . . 296
Compact Spare Tire . . . . . . . . . . . . 256
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 95 Messages . . . . . . . . . . . . . . . . . . . . .114