2016 CHEVROLET CRUZE service

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 28
Seats and Restraints . . . . . . . . . . . 55
Storage . . . . . . . . . . . . . . . . . . . . . . . 101
Instruments and Controls . . . . . . 103
Lighting . . . . . . . . . . . . . . . . . . . . . . . 151
Infotainment System . . . . . . . . . . 159
Climate Controls . . . . . . . . . . . . . . 185
Driving and Operating . . . . . . . . . 193
Vehicle Care . . . . . . . . . . . . . . . . . . 240
Service and Maintenance . . . . . 325
Technical Data . . . . . . . . . . . . . . . . 338
Customer Information . . . . . . . . . 342
Reporting Safety Defects . . . . . . 353
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 356
Index . . . . . . . . . . . . . . . . . . . . 366

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/10/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
CRUZE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
Chevrolet Motor Division where it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84147967 B Second Printing©2016 General Motors LLC. All Rights Reserved.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_: Flame/Fire Prohibited
#:Fog Lamps
.:Fuel Gauge
+: Fuses

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
In Brief 21
5:
. Press and release to access the
phone screen, answer an
incoming call, or access the
device home screen.
See Overview 0161.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
. www.siriusxm.com or call
1-866-635-2349 (U.S.). .
www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio 0164.
Portable Audio Devices
This vehicle has a USB port in the
center stack. External devices such
as iPhones/iPods
®and USB
storage devices may be connected.
See USB Port 0167.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled mobile
phone to make and receive
hands-free calls using the vehicle
audio system and controls.
The Bluetooth-enabled mobile
phone must be paired with the
in-vehicle Bluetooth system before it
can be used in the vehicle. Not all
phones will support all functions.
See Bluetooth (Infotainment
Controls) 0169 orBluetooth
(Overview) 0168.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:If equipped with OnStar®or a
Bluetooth®system, press to interact
with those systems. See OnStar
Overview 0356, Bluetooth
(Infotainment Controls) 0169 or
Bluetooth (Overview) 0168,
or “Bluetooth (Overview)” in the
infotainment manual.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
30 Keys, Doors, and Windows
Flip Key
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
If the vehicle has an ignition, and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.Keyless Access
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance
Program 0346.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0356.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0352.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
48 Keys, Doors, and Windows
The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pressed and a valid transmitter is
found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
Keys, Doors, and Windows 49
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See“Starting
the Vehicle with a Low Transmitter
Battery” underRemote Keyless
Entry (RKE) System Operation
(Keyless Access) 033 orRemote
Keyless Entry (RKE) System
Operation (Key Access) 031.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
To adjust the mirror: 1. Turn the control knob to L (Left) or R (Right) to choose the
driver or passenger mirror.
2. Move the control knob up, down, right, or left to adjust the
mirror.
3. Turn the control knob to the O position to deselect the mirror.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234744) - 2016 - CRC - 3/9/16
76 Seats and Restraints
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0354
and Event Data
Recorders 0354.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States
Canada
The words ON and OFF, or the
symbol for on and off, will be visible
during the system check. When the
system check is complete, either the
word ON or OFF, or the symbol for
on or off, will be visible. See
Passenger Airbag Status
Indicator
0121.
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag under certain conditions. No
other airbag is affected by the
passenger sensing system.
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat
and safety belt. The sensors are
designed to detect the presence of
a properly seated occupant and
determine if the front outboard
passenger frontal airbag and knee
airbag should be allowed to inflate
or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.