Black plate (36,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
9-36 Driving and Operating .
When the shift lever is shifted to
R (Reverse), the screen
automatically changes to the
RVC mode. However, the radio
can be heard. .
It may take some time until the
RVC is displayed after the shift
lever has been shifted to
R (Reverse). Objects may be
distorted momentarily until the
RVC screen is displayed
completely. When the shift lever
is returned to a position other
than R (Reverse), it may take
some time until the screen
changes. Objects on the screen
may be distorted until they are
completely displayed. .
When the temperature is
extremely high or low, the
screen may not clearly display
objects. This is not a
malfunction. .
When strong light directly enters
the camera, objects may not be
displayed clearly. .
Vertical lines may be seen in
objects on the screen. This is
due to strong reflected light from
the bumper. This is not a
malfunction. .
The screen may flicker under
fluorescent light. This is not a
malfunction. .
The colors of objects on the
display may differ somewhat
from those of the actual object. .
When the contrast of objects is
low at night, pressing the
SETTING button or MENU
button may not change the
brightness. .
Objects on the display may not
be clear in a dark place or at
night. .
If dirt, rain or snow attaches to
the camera, the RVC may not
display objects. Clean the
camera. .
Do not use body wax on the
camera window. If body wax
does get on the camera window,
wipe off the wax with a clean
cloth dampened with mild
detergent diluted with water.
Black plate (36,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
10-36 Vehicle Care the vehicle has not been driven
for at least three hours or no
more than 1.6 km (1 mi).
Remove the valve cap from the
tire valve stem. Press the tire
gauge firmly onto the valve to
get a pressure measurement.
If the cold tire inflation pressure
matches the recommended
pressure on the Tire and
Loading Information label, no
further adjustment is necessary.
If the inflation pressure is low,
add air until the recommended
pressure is reached. If the
inflation pressure is high, press
on the metal stem in the center
of the tire valve to release air.
Re-check the tire pressure with
the tire gauge.
Return the valve caps on the
valve stems to prevent leaks
and keep out dirt and moisture. Tire Pressure Monitor
System The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
Black plate (37,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Vehicle Care 10-37The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See Tire Pressure Monitor
Operation on page 10-37 . See Radio Frequency Statement on
page 13-12 .
Tire Pressure Monitor
Operation This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light located on the instrument cluster.
If the warning light comes on, stop
as soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9-9 .
A message displays when the low
tire pressure warning light comes on
and low tire pressure is detected.
See Tire Messages on page 5-20 .
The message and low tire pressure
warning light come on at each
ignition cycle until the tires are
inflated to the correct inflation
pressure. The vehicle must be
driven at speeds above 25 km/h
(16 mph) to activate the TPMS and
turn off the low tire pressure
warning light.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the
Black plate (39,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Vehicle Care 10-39other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10-41 ..
Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light comes on and stays on.
TPMS Sensor Matching
Process Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle ’ s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light will go off when the vehicle is driven at speeds above
25 km/h (16 mph) after the next
ignition cycle.
See your dealer to perform the
TPMS sensor matching process.
Tire Inspection We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected
for signs of wear or damage at
least once a month.
Replace the tire if: .
The indicators at three or
more places around the tire
can be seen. .
There is cord or fabric
showing through the tire's
rubber. .
The tread or sidewall is
cracked, cut, or snagged
deep enough to show cord or
fabric. .
The tire has a bump, bulge,
or split. .
The tire has a puncture, cut,
or other damage that cannot
be repaired well because of
the size or location of the
damage.
Tire Rotation Tires should be rotated every
8 000 km (5,000 mi). See
Maintenance Schedule on
page 11-3 .
Tires are rotated to achieve a
uniform wear for all tires. The
first rotation is the most
important.
Black plate (57,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Vehicle Care 10-572. Get the vehicles close enough
so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want. You
would not be able to start your
vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
{ Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
(Continued) Caution (Continued) warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories from the cigarette
lighter or the accessory power
outlet. Turn off the radio and all
lamps that are not needed. This
will avoid sparks and help save
both batteries. And it could save
the radio!
4. Open the hoods and locate the
positive (+) and negative ( − )
terminal locations of the other
vehicle.
{ Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
(Continued) Warning (Continued) and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{ Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
Black plate (67,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Vehicle Care 10-67Speaker Covers Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with just
water and mild soap.
Coated Moldings Coated moldings should be cleaned. .
When lightly soiled, wipe with a
sponge or soft lint-free cloth
dampened with water. .
When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques: .
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed. .
For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean lint-free
colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet.
2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the
soil and gently rub toward the
center. Rotate the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely
removed, use a mild soap
solution followed only by plain
water. If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
Black plate (1,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Customer Information 13-1
Customer
Information Customer Information Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text
Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service
Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications
Ordering Information . . . . . . 13-11
Radio Frequency
Identification (RFID) . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-12 Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
Infotainment System . . . . . . . . 13-15 Customer Information Customer Satisfaction
Procedure Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-4 Customer Information Canada General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center Online Owner Experience
(U.S.) my.chevrolet.com The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E (Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G (Maintenance Information):
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments. I (Service History): View and
print dealer-recorded service
records and self-recorded service
records.
D (Preferred Dealer
Information): Select a preferred
dealer and view locations, maps,
phone numbers, and hours.
J (Warranty Tracking
Information): Track the vehicle ’ s
warranty information.
J (Recall Information): View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1 .
H (Other Account Information):
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F (Live Chat Support): Chat live
with online help representatives.
See my.chevrolet.com to register
your vehicle.