Black plate (61,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Vehicle Care 10-61To tow the vehicle from the front
with the rear wheels on the ground:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the
dolly.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly
following the manufacturer's
instructions.
Appearance Care Exterior Care Locks Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-11 .
Washing the Vehicle To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{ Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
(Continued) Caution (Continued) products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
{ CautionAvoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Black plate (65,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Vehicle Care 10-65Brake System Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect other brake parts,
including drums, wheel cylinders,
calipers, parking brake, master
cylinder, brake fluid reservoir,
vacuum pipes, electric vacuum
pump including bracket and vent
hose, if equipped.
Steering, Suspension, and
Chassis Components Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
hook-up, binding, leaks, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks. Body Component Lubrication Lubricate all key lock cylinders,
hood hinges, liftgate hinges, steel
fuel door hinge, unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance At least twice a year, spring and fall
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect.
Sheet Metal Damage If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection. Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See “ Finish Care ”
previously in this section.
Interior Care To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils. Note
that newspapers or dark garments
that can transfer color to home
Black plate (11,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Service and Maintenance 11-11
Recommended Fluids Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Engine Oil Use only engine oil meeting the dexos1 ™ specification of the proper SAE
viscosity grade. Look for the dexos1 approved logo for GM approved
engine oil. See Engine Oil on page 10-8 .
Engine Coolant Prediluted ACDelco CE Long Life Antifreeze Coolant (blue) or equivalent
(GM Part No. 19317140). See Engine Coolant on page 10-13 .
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in
Canada 19299819).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection
requirements.
Continuously Variable
Transmission (CVT) ACDelco CVT Fluid (Part No. 19260800, in Canada 19299096).
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Black plate (6,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-6 Customer Information .
Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle. .
Description of the problem.
Coverage Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided .
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow. .
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance .
Impound towing caused by
violation of any laws. .
Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Black plate (7,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Customer Information 13-7Services Specific to
Canadian-Purchased Vehicles .
Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service. .
Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment. .
Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
The Courtesy Transportation
program is no longer available for
cutaway vehicles.
Black plate (12,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-12 Customer Information Current and Past Models Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday – Friday
8:00 AM – 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds. Radio Frequency
Identification (RFID) RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information. Radio Frequency
Statement This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/220/310, ICES ‐ 001.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (14,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-14 Customer Information
Reporting Safety Defects
to General Motors In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Vehicle Data
Recording and
Privacy The vehicle has a number of
computers that record information
about the vehicle ’ s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings. Event Data Recorders This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle ’ s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as: .
How various systems in your
vehicle were operating; .
Whether or not the driver and
passenger safety belts were
buckled/fastened; .
How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and, .
How fast the vehicle was
traveling.
Black plate (1,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-1
AAccessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-41
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . 11-7
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-3
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-29
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-20
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-22
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-20
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-20
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-18
Where Are the Airbags? . . . . . . 3-17 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-29
Passenger Status Indicator . . . 5-10
Readiness Light . . . . . . . . . . . . . . . 5-9
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-28
System Check . . . . . . . . . . . . . . . . 3-15
Alarm
Vehicle Security . . . . . . . . . . . . . . 2-10
All-Season Tires . . . . . . . . . . . . . . 10-27
All-Terrain Tires . . . . . . . . . . . . . . . 10-28
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-5
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-22
Warning Light . . . . . . . . . . . . . . . . . 5-15
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-61
Interior . . . . . . . . . . . . . . . . . . . . . . 10-65
Armrest
Front Seat . . . . . . . . . . . . . . . . . . . . . 3-6
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . . 7-7
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Audio System
Fixed Mast Antenna . . . . . . . . . . . 7-6
Radio Reception . . . . . . . . . . . . . . . 7-6
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 7-9
B Back Doors . . . . . . . . . . . . . . . . . . . . . 2-8
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Jump Starting . . . . . . . . . . . . . . . 10-55
Battery - California
Propostion 65 Warning . . . . . . . 10-2
Blade Replacement, Wiper . . . 10-22
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 7-10
Brake
System Warning Light . . . . . . . . 5-14
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-24
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3