
Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Vehicle Care 271
RelaysUsage
R6 Empty
R7/R8 Horn
Diodes Usage
DIODE Empty
Fuses Amps Usage F1 –Empty
F2 15A Radio
F3 10A Pedestrian protection
F4 10A CDC
F5 10A Memory seat module
F6 –Empty
F7 10A Mirror/Window/ Seat switch Fuses Amps Usage
F8 20A Passive entry/ Passive start 2
F9 15A Heated seat 2
F10 –Empty
F11 –Empty
F12 30A Driver power seat
F13 30A Passenger power seat
F14 –Empty
F15 –Empty
F16 –Empty
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
280 Vehicle Care
could be damaged and would
not be covered by the vehicle
warranty.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator iscombined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation 0281.
See Radio Frequency
Statement 0343.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
282 Vehicle Care
sensors. SeeTire Sealant and
Compressor Kit 0292 for
information regarding the inflator kit
materials and instructions.
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire warning light flashes for
about one minute and then stays on
for the remainder of the ignition
cycle. A DIC warning message also
displays. The malfunction light and
DIC warning message come on at
each ignition cycle until the problem
is corrected. Some of the conditions
that can cause these to come
on are:
. One of the road tires has been
replaced with the spare tire,
if equipped. The spare tire does
not have a TPMS sensor. The
malfunction light and DIC
message should go off after the
road tire is replaced and the
sensor matching process is performed successfully. See
“TPMS Sensor Matching
Process”
later in this section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
"TPMS Sensor Matching
Process" later in this section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0286. .
Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message come on
and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. The
TPMS sensor matching process
should also be performed after
replacing a spare tire with a road
tire containing the TPMS sensor.
The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
300 Vehicle Care
1. Positive (+) Terminal
2. Negative (−) Terminal
1. The other vehicle used to jumpstart the ELR must have a
12-volt battery with a negative
ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting. 2. Park both vehicles close
enough so that the jumper
cables can reach both vehicles'
positive (+) and negative (−)
terminals. The vehicles must
not touch each other. It could
cause an unwanted ground
connection that could damage
both vehicles' electrical
systems.
Put both vehicles in P (Park)
for an automatic transmission
or electric drive unit. For a
manual transmission, place the
vehicle in Neutral and set the
parking brake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting. 3. Turn off the ignition on the
other vehicle. Turn off the
radio, all lamps, and
accessories that are not
needed in both vehicles.
Unplug accessories from the
cigarette lighter or the
accessory power outlets. This
avoids sparks and helps save
both batteries and accessories.
4. Locate the positive (+) and negative (−) terminals on the
other vehicle.
5. Locate the positive (+) and negative (−) battery terminals
on the ELR. The access cover
is under the load floor access
cover in the rear cargo area.
Open the access covers for the
positive (+) terminal (1) and the
negative (−) terminal (2).
6. Check that the jumper cables do not have loose or missing
insulation or a shock could
result and the vehicles could
be damaged.
Before connecting the jumper
cables, here are some basic
things to know. Positive (+)
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
302 Vehicle Care
connected directly to the positive (+)
and negative (−) terminals on the
12-volt battery in the rear
cargo area.
1. Positive (+) Terminal
2. Negative (−) Terminal
1. Check the other vehicle.It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Park both vehicles close enough so that the jumper
cables can reach both vehicles'
positive (+) and negative (−)
terminals. The vehicles must
not touch each other. It could
cause an unwanted ground
connection that could damage
both vehicles' electrical
systems.
Put both vehicles in P (Park)
for an automatic transmission
or electric drive unit. For a
manual transmission, place the
vehicle in Neutral and set the
parking brake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off both vehicles. Turn off the radio, all lamps, and
accessories that are not
needed in both vehicles.
Unplug accessories from the
cigarette lighter or the
accessory power outlets. This
avoids sparks and helps save
both batteries and accessories.
4. Locate the positive (+) and negative (−) terminals on the
vehicle with the run-down
battery.
5. Locate the positive (+) and negative (−) battery terminals
on the ELR. The access cover
is under the load floor access
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
314 Vehicle Care
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Customer Information 333
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 333
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 335
Customer Assistance for Text Telephone (TTY) Users . . . . . 335
Online Owner Center . . . . . . . . . 336
Roadside Service . . . . . . . . . . . . . 336
Scheduling Service Appointments . . . . . . . . . . . . . . . 339
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 339
Collision Damage Repair . . . . . 340
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 342
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 343
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 344
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 344 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 344
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 345
Event Data Recorders . . . . . . . . 345
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 346
Infotainment System . . . . . . . . . . 346
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
336 Customer Information
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience allows interaction with
Cadillac and keeps important
vehicle-specific information in one
place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules and
OnStar vehicle diagnostic
information. Schedule service
appointments.
I(Service History) : View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information) : Select a dealer and
view locations, maps, phone
numbers, and hours.
r(Warranty Tracking
Information) : Track the vehicle’s
warranty information.
J(Recall Information) : View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0330.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support) : Chat with
online help representatives.
w(Charging and Efficiency) :
View the battery status, charging
information, and mileage history.
x(Remote Commands) :
Remotely start/stop the vehicle,
activate the horn and lights alert,
and lock/unlock the vehicle.
Requires an Android™ or iPhone
®
and an active OnStar subscription. See my.cadillac.com to register the
vehicle.
Cadillac Owner Centre
(Canada) cadillacowner.ca
Visit the Cadillac Owner Centre:
.
Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Feature Articles and Auto Care
Sections.
. Download owner manuals.
. Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-855-422-3357
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
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