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OnStar 349
2. Request directions to bedownloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Destination Download
Subscribers can have directions
sent to the vehicle’ s navigation
screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
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352 OnStar
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency
Statement 0343.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
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OnStar 353
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
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354 OnStar
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0234. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Index 363
Maintenance Schedule (cont'd)Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 327
Malfunction Indicator Lamp . . . . . 113
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 54
Messages
Airbag System . . . . . . . . . . . . . . . . 142
Brake System . . . . . . . . . . . . . . . . 135
Compass . . . . . . . . . . . . . . . . . . . . . 136
Door Ajar . . . . . . . . . . . . . . . . . . . . . 137
Drive Mode . . . . . . . . . . . . . . . . . . . 137
Electric Drive Unit . . . . . . . . . . . . 137
Engine Cooling System . . . . . . . 137
Engine Oil . . . . . . . . . . . . . . . . . . . . 138
Fuel System . . . . . . . . . . . . . . . . . . 138
Key and Lock . . . . . . . . . . . . . . . . . 139
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 139
Object Detection System . . . . . 140
Propulsion Power . . . . . . . . . . . . . 141
Ride Control System . . . . . . . . . . 142
Security . . . . . . . . . . . . . . . . . . . . . . 142
Service Vehicle . . . . . . . . . . . . . . . 142
Starting the Vehicle . . . . . . . . . . . 143
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Reminder . . . . . . . . . . . . . 144
Vehicle Speed . . . . . . . . . . . . . . . . 144 Messages (cont'd)
Washer Fluid . . . . . . . . . . . . . . . . . 144
Window . . . . . . . . . . . . . . . . . . . . . . . 144
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 46
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 45
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tilt in Reverse . . . . . . . . . . . . . . . . . . 46
Mirrors, Interior Rearview . . . . . . . . 46
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Driver Control . . . . . . . . . . . . . . . . . 200
Electric . . . . . . . . . . . . . . . . . . . . . . . 187
Extended Range . . . . . . . . . . . . . . 187
Modes Driver Selected . . . . . . . . . . . . . . . 188
Maintenance . . . . . . . . . . . . . . . . . . 190
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 280
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 348
New Vehicle Break-In . . . . . . . . . . . 182
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 140
Odometer . . . . . . . . . . . . . . . . . . . . . . . 108 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 175
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 243
Engine Oil Life System . . . . . . . 245
Messages . . . . . . . . . . . . . . . . . . . . 138
Pressure Light . . . . . . . . . . . . . . . . .119
Older Children, Restraints . . . . . . . 77
Online Owner Center . . . . . . . . . . . 336
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 346
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 351
OnStar
®Connections . . . . . . . . . . . 349
OnStar®Diagnostics . . . . . . . . . . . . 351
OnStar®Emergency . . . . . . . . . . . . 348
OnStar®Navigation . . . . . . . . . . . . . 348
OnStar®Overview . . . . . . . . . . . . . . 347
OnStar®Security . . . . . . . . . . . . . . . 348
Ordering
Service Publications . . . . . . . . . . 342
Out of Fuel/Engine Unavailable . . . . . . . . . . . . . . . . . . . 190
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