Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
338 Customer Information
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership. Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner ’s
responsibility.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Customer Information 345
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
electric drive unit performance, to
monitor the conditions for airbag
deployment and to deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
348 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
350 OnStar
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle. .
Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide special
offers from restaurants and retailers
on your route, help locate hotels,
or book a room.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes. Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
⁐⁃⁍⁵
Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
OnStar 353
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
Index 357
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 236
Accessory Power . . . . . . . . . . . . . . . 185
Adaptive Cruise Control . . . . . . . . 204
Add-On Electrical Equipment . . . 234
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 351
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 324
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 52
Thigh Support . . . . . . . . . . . . . . . . . . 53
Air Cleaner/Filter, Engine . . . . . . . 246
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 170
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 169
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 76
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 68
Passenger Sensing System . . . . 70
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 68
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 69
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 67 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 66
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 75
Passenger Status Indicator . . . .112
Readiness Light . . . . . . . . . . . . . . . 111
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 75
System Check . . . . . . . . . . . . . . . . . . 64
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
Alert Lane Change . . . . . . . . . . . . . . . . . 218
Side Blind Zone (SBZA) . . . . . . 218
All-Season Tires . . . . . . . . . . . . . . . . 273
Antilock Brake System (ABS) . . . 195 Warning Light . . . . . . . . . . . . . . . . . .116
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 308
Interior . . . . . . . . . . . . . . . . . . . . . . . . 313
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 214
Assistance Systems for Parking and Backing . . . . . . . . . . 212
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Headlamp System . . . . . . . . . . . . 158
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
2016 - crc - 9/17/15
358 Index
B
Battery . . . . . . . . . . . . . . . . . . . . . . . . . 108Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 162
Power Protection . . . . . . . . . . . . . 162
Battery - North America . . . . 256, 299
Battery and Charging Messages. . . . . . . . . . . . . . . . . . . . . 135
Battery Gauge High Voltage . . . . . . . . . . . . . . . . . . 108
Blade Replacement, Wiper . . . . . 259
Brake Parking, Electric . . . . . . . . . . . . . . 195
System Warning Light . . . . . . . . .114
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Antilock . . . . . . . . . . . . . . . . . . . . . . . 195
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Regenerative Braking . . . . . . . . . 197
System Messages . . . . . . . . . . . . 135
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 174
Break-In, New Vehicle . . . . . . . . . . 182
Bulb Replacement . . . . . . . . . . . . . . 261 Back-up Lamps . . . . . . . . . . . . . . . 260
Headlamp Aiming . . . . . . . . . . . . . 260
Headlamps . . . . . . . . . . . . . . . . . . . 260
License Plate Lamps . . . . . . . . . 261
Buying New Tires . . . . . . . . . . . . . . . 286
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 101
California Fuel Requirements . . . . . . . . . . . 230
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 236
California Proposition
65 Warning . . . . . . . . . .236, 256, 299
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 331
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 192
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . 177
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 96
Center Stack Display . . . . . . . . . . . 121
Chains, Tire . . . . . . . . . . . . . . . . . . . . 290
Charge Cord . . . . . . . . . . . . . . . . . . . . 227
Charging Delay Override . . . . . . . . . . . . . . . 223
Electrical Requirements . . . . . . 229
Plug-In . . . . . . . . . . . . . . . . . . . . . . . 222
Programmable . . . . . . . . . . . . . . . . 123
Utility Interruption . . . . . . . . . . . . . 228
Wireless . . . . . . . . . . . . . . . . . . . . . . 103 Charging Status Screens . . . . . . . 223
Charging System Light . . . . . . . . . 112
Check
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . .113
Child Restraints Infants and Young Children . . . . . 78
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 83
Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 89, 91
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 308
Interior Care . . . . . . . . . . . . . . . . . . 313
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 164
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Cluster, Instrument . . . . . . . . . . . . . 104
Collision Damage Repair . . . . . . . 340
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compass . . . . . . . . . . . . . . . . . . . . . . . 101 Messages . . . . . . . . . . . . . . . . . . . . 136
Competitive Driving Mode . . . . . . 201
Compressor Kit, Tire Sealant . . . 292
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 349
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Cadillac ELR Owner Manual (GMNA-Localizing-U.S/Canada-9087644) -
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Index 359
Continuous DampingControl (CDC) . . . . . . . . . . . . . . . . . 201
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 198
Control of a Vehicle . . . . . . . . . . . . . 174
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 250
Engine TemperatureWarning Light . . . . . . . . . . . . . . . .118
Cooling System . . . . . . . . . . . . 248, 249 Engine Messages . . . . . . . . . . . . 137
Courtesy Lamps . . . . . . . . . . . . . . . . 160
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 339
Cruise Control . . . . . . . . . . . . . . . . . . 202 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Messages . . . . . . . . . . . . . . . . . . . . 136
Cruise Control, Adaptive . . . . . . . . 204
Cupholders . . . . . . . . . . . . . . . . . . . . . . 96
Customer Assistance . . . . . . . . . . . 335 Offices . . . . . . . . . . . . . . . . . . . . . . . . 335
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 335
Customer Information Service PublicationsOrdering Information . . . . . . . . 342 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 333
D
Damage Repair, Collision . . . . . . . 340
Danger, Warning, and Caution . . . . 2
Data Recorders, Event . . . . . . . . . 345
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 158
Defensive Driving . . . . . . . . . . . . . . . 174
Delayed Charging Override . . . . . 223
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 351
Display Center Stack . . . . . . . . . . . . . . . . . 121
Distracted Driving . . . . . . . . . . . . . . . 173
Dome Lamps . . . . . . . . . . . . . . . . . . . 160
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 121
Ajar Messages . . . . . . . . . . . . . . . 137
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . 332
Drive Mode Messages . . . . . . . . . . 137
Drive Unit Electric . . . . . . . . . . . . . . . . . . . . . . . 193
Driver Assistance Systems . . . . . 211 Driver Efficiency Gauge . . . . . . . . 109
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 132
Driver Mode Control . . . . . . . . . . . . 200
Driver Selected Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . 188
Driving
Assistance Systems . . . . . . . . . . 214
Competitive . . . . . . . . . . . . . . . . . . . 201
Defensive . . . . . . . . . . . . . . . . . . . . . 174
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 174
Hill and Mountain Roads . . . . . . 177
If the Vehicle is Stuck . . . . . . . . . 179
Loss of Control . . . . . . . . . . . . . . . 176
Off-Road Recovery . . . . . . . . . . . 175
Vehicle Load Limits . . . . . . . . . . . 179
Wet Roads . . . . . . . . . . . . . . . . . . . 176
Winter . . . . . . . . . . . . . . . . . . . . . . . . 177
Driving for Better Energy Efficiency . . . . . . . . . . . . . . . . . . . . . . 27
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 164
E
Easy Entry Seat . . . . . . . . . . . . . . . . . 51
Electric Drive Unit . . . . . . . . . . . . . . 193
Electric Drive Unit Messages . . . 137
Electric Drive Unit Shift LockControl Function Check . . . . . . . 258
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