2016 BUICK ENVISION phone

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
8534310) - 2016 - crc - 2/29/16
Customer Information 399
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0393.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information. .
Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the Buick-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
8534310) - 2016 - crc - 2/29/16
400 Customer Information
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number. .
Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification. General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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404 Customer Information
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original EquipmentManufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0400.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number. .
Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 071.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
8534310) - 2016 - crc - 2/29/16
Customer Information 409
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional
Information 0414.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See “Return to Factory Settings”
under Settings 0227 for information
on stored data and for deletion
instructions.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 415
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency
Statement 0406.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
8534310) - 2016 - crc - 2/29/16
422 Index
Center Console Storage . . . . . . . . . 98
Chains, Tire . . . . . . . . . . . . . . . . . . . . 357
Charging System Light . . . . . . . . . 119
CheckMalfunction IndicatorEngine Light . . . . . . . . . . . . . . . . .119
Child Restraints
Infants and Young Children . . . . . 80
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 85
Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 333
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 371
Interior Care . . . . . . . . . . . . . . . . . . 376
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 240
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . . . . . . 111
Collision Damage Repair . . . . . . . 403
Compact Spare Tire . . . . . . . . . . . . 364
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 412 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 273
Control of a Vehicle . . . . . . . . . . . . . 250
Convenience Net . . . . . . . . . . . . . . . 100
Convex Mirrors . . . . . . . . . . . . . . . . . . 43
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 320
Engine Temperature Gauge . . .116
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 124
Cooling System . . . . . . . . . . . . . . . . . 319 Engine Messages . . . . . . . . . . . . 139
Courtesy Lamps . . . . . . . . . . . . . . . . 160
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 402
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Coverage Explanations . . . . . . . . . 213
Cruise Control . . . . . . . . . . . . . . . . . . 275 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Messages . . . . . . . . . . . . . . . . . . . . 137
Cruise Control, Adaptive . . . . . . . . 277
Cupholders . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . 398 Offices . . . . . . . . . . . . . . . . . . . . . . . . 398
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 398 Customer Information
Service Publications
Ordering Information . . . . . . . . 405
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 396
D
Damage Repair, Collision . . . . . . . 403
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 408
Database CoverageExplanations . . . . . . . . . . . . . . . . . . 213
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 157
Defensive Driving . . . . . . . . . . . . . . . 249
Delayed Locking . . . . . . . . . . . . . . . . . 34
Destination . . . . . . . . . . . . . . . . . . . . . 196
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 414
Distracted Driving . . . . . . . . . . . . . . . 249
Dome Lamps . . . . . . . . . . . . . . . . . . . 160
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 128
Ajar Messages . . . . . . . . . . . . . . . 138
Delayed Locking . . . . . . . . . . . . . . . . 34
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Locks . . . . . . . . . . . . . . . . . . . . 34
Drive Belt Routing, Engine . . . . . . 395

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 427
Mirrors (cont'd)Folding . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 44
Mirrors, Interior Rearview . . . . . . . . 44
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 347
Multi-band Antenna . . . . . . . . . . . . . 175
N
Navigation
Destination . . . . . . . . . . . . . . . . . . . 196
OnStar
®. . . . . . . . . . . . . . . . . . . . . . .411
Using the System . . . . . . . . . . . . . 187
Navigation Symbols . . . . . . . . . . . . 195
Net, Convenience . . . . . . . . . . . . . . 100
New Vehicle Break-In . . . . . . . . . . . 259
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 141
Odometer . . . . . . . . . . . . . . . . . . . . . . . 114 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 251
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 314
Engine Oil Life System . . . . . . . 316 Oil (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . 139
Pressure Light . . . . . . . . . . . . . . . . 125
Older Children, Restraints . . . . . . . 78
Online Owner Center . . . . . . . . . . . 399
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 408
OnStar System . . . . . . . . . . . . . . . . . 186
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 414
OnStar
®Connections . . . . . . . . . . . 412
OnStar®Diagnostics . . . . . . . . . . . . 414
OnStar®Emergency . . . . . . . . . . . . 411
OnStar®Navigation . . . . . . . . . . . . . 411
OnStar®Overview . . . . . . . . . . . . . . 410
OnStar®Security . . . . . . . . . . . . . . . 411
OnStar®System . . . . . . . . . . . . . . . . 209
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 160
Ordering Service Publications . . . . . . . . . . 405
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 108
Overheating, Engine . . . . . . . . . . . . 323
Overview . . . . . . . . . . . . . . . . . . . . . . . 164
P
Pandora Internet Radio . . . . . . . . . 175
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 264
Shifting Out of . . . . . . . . . . . . . . . . 265
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 328
Over Things That Burn . . . . . . . 265
Parking or Backing
Assistance Systems . . . . . . . . . . 285
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 118
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Passenger Sensing System . . . . . 72
Perchlorate Materials Requirements, California . . . . . . 310
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 146
Phone Bluetooth . . . . . . . . . . . 220, 221, 224
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . .211
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 34

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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430 Index
Storage Areas (cont'd)Roof Rack System . . . . . . . . . . . . 100
Sunglasses . . . . . . . . . . . . . . . . . . . . . 97
Storage Compartments . . . . . . . . . . 97
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 255
Summer Tires . . . . . . . . . . . . . . . . . . 340
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 47
Sunglass Storage . . . . . . . . . . . . . . . . 97
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Navigation . . . . . . . . . . . . . . . . . . . . 195
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 290
Global Positioning . . . . . . . . . . . . .211
Infotainment . . . . . . . . . . . . . . . . . . 409
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 209
Roof Rack . . . . . . . . . . . . . . . . . . . . 100
Systems Driver Assistance . . . . . . . . . . . . . 284
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 114
Text Messaging . . . . . . . . . . . . . . . . . 225
Text Telephone (TTY) Users . . . . 398
Theft-Deterrent Systems . . . . . . . . . 42Immobilizer . . . . . . . . . . . . . . . . . . . . . 42
Thigh Support Adjustment . . . . . . . 52
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
All-Season . . . . . . . . . . . . . . . . . . . . 339
Buying New Tires . . . . . . . . . . . . . 353
Chains . . . . . . . . . . . . . . . . . . . . . . . . 357
Changing . . . . . . . . . . . . . . . . . . . . . 359
Compact Spare . . . . . . . . . . . . . . . 364
Designations . . . . . . . . . . . . . . . . . 342
Different Size . . . . . . . . . . . . . . . . . 354
If a Tire Goes Flat . . . . . . . . . . . . 357
Inspection . . . . . . . . . . . . . . . . . . . . 351
Messages . . . . . . . . . . . . . . . . . . . . 144
Pressure Light . . . . . . . . . . . . . . . . 125
Pressure Monitor Operation . . 348
Pressure Monitor System . . . . . 347
Rotation . . . . . . . . . . . . . . . . . . . . . . 351
Sidewall Labeling . . . . . . . . . . . . . 340
Terminology and Definitions . . 343
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 355
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 356
Wheel Replacement . . . . . . . . . . 356
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 352
Winter . . . . . . . . . . . . . . . . . . . . . . . . 339
Towing Driving Characteristics . . . . . . . . 301
Equipment . . . . . . . . . . . . . . . . . . . . 307 Towing (cont'd)
General Information . . . . . . . . . . 301
Recreational Vehicle . . . . . . . . . . 369
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 304
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 368
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 124
Off Light . . . . . . . . . . . . . . . . . . . . . . 123
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 273
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 229
Trailer
Towing . . . . . . . . . . . . . . . . . . . . . . . . 304
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 267
Fluid, Automatic . . . . . . . . . . . . . . 317
Messages . . . . . . . . . . . . . . . . . . . . 144
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 402
Trip Odometer . . . . . . . . . . . . . . . . . . 114
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 159