Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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296 OnStar
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. The Proactive Alerts
feature (if available) can help predict
and alert of potential upcoming
maintenance issues with select
components on the vehicle, before
they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
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304 OnStar
(cell and/or landline) your RFC
(Registro Federal de Contribuyentes
[taxpayer ID] and your personal
identification number (NIP) for
OnStar services.
We may also collect information
from your vehicle including: your
Vehicle identification number (VIN):
the make, model and year of your
vehicle; the Vehicle license plate
number; information about your
selling or preferred GM distributor;
information about the operation of
the vehicle (including diagnostic
trouble codes, oil life remaining, tire
pressure, fuel economy and
odometer readings); information
about collisions involving the
vehicle, the direction from which it
was hit, which airbags have
deployed and safety belt usage;
information about the use of the
vehicle and its features, such as
whether a mobile device has been
paired with your vehicle; and in
limited circumstances, the
geographical location and
approximate GPS (global
positioning satellite) speed of the
vehicle.Your personal and vehicle data will
be treated for the following
purposes: (i) to provide you with
services you have requested
(automatic accident response,
remote and emergency services,
assistance if your vehicle is stolen,
step-by-step directions); (ii) to keep
our records up to date so that we
are able to answer your inquiries;
(iii) for troubleshooting and research
purposes; (iv) to protect the safety
of you or others; (v) to prevent fraud
or misuse of the OnStar service; (vi)
in the cases set forth by law or the
authorities; (vii) to carry out
marketing and general promotional
activities; (viii) to allow OnStar,
General Motors de México, S. de
R.L. de C.V., General Motors LLC
and all subsidiaries, affiliates or any
company of the same corporate
group to which OnStar belongs, to
carry out advertising activities
(offering you products, services and
information); and (ix) for business
prospecting and statistical market
analysis.
It is important to mention that
purposes (i), (ii), (iii), (iv), (v) and
(vi), give rise to and are necessary
to maintain our legal relationship.
On the other hand, purposes (vii),
(viii) and (ix), do not give rise to and
are not necessary to maintain our
legal relationship and therefore for
these purposes we make available
a mechanism set up at our
Customer Service Center in the
telephone: 01800-0834994 or via
your e-mail:
[email protected], so
that, if applicable, you can indicate
your refusal to have your personal
data being processed for the
purposes indicated in purposes (vii),
(viii) and (ix).
In order to know the integral version
of this privacy notice, please visit
our web page www.onstar.com.mx.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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312 Index
EmergencyOnStar®. . . . . . . . . . . . . . . . . . . . . . 293
Engine Air Cleaner/Filter . . . . . . . . . . . . . 198
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 106
Compartment Overview . . . . . . . 192
Coolant . . . . . . . . . . . . . . . . . . . . . . . 200
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 103
Cooling System . . . . . . . . . . . . . . . 199
Cooling System Messages . . . .117
Drive Belt Routing . . . . . . . . . . . . 277
Exhaust . . . . . . . . . . . . . . . . . . . . . . 163
Heater . . . . . . . . . . . . . . . . . . . . . . . . 158
Oil Life System . . . . . . . . . . . . . . . 197
Oil Messages . . . . . . . . . . . . . . . . . .117
Oil Pressure Light . . . . . . . . . . . . . 111
Overheating . . . . . . . . . . . . . . . . . . 203
Power Messages . . . . . . . . . . . . . .118
Running While Parked . . . . . . . . 163
Starting . . . . . . . . . . . . . . . . . . . . . . . 157
Entry Lighting . . . . . . . . . . . . . . . . . . . 131
Event Data Recorders . . . . . . . . . . 290
Exit Lighting . . . . . . . . . . . . . . . . . . . . 131
Extender, Safety Belt . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 126F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 198
First Aid Kit . . . . . . . . . . . . . . . . . . . . . . 93
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 127
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 240 Changing . . . . . . . . . . . . . . . . . . . . . 241
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 260
Fluid Automatic Transmission . . . . . . 198
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 206
Washer . . . . . . . . . . . . . . . . . . . . . . . 204
Fog Lamps Front . . . . . . . . . . . . . . . . . . . . . . . . . 129
Folding Mirrors . . . . . . . . . . . . . . . . . . 36
Folding Seatback . . . . . . . . . . . . . . . . 48
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 177
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 288
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Front Seat Armrest . . . . . . . . . . . . . . 47
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 43
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 47
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Additives . . . . . . . . . . . . . . . . . . . . . 183
Economy Driving . . . . . . . . . . . . . . . 23
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 185
Filling the Tank . . . . . . . . . . . . . . . 183
Foreign Countries . . . . . . . . . . . . 183
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 102
Low Fuel Warning Light . . . . . . . .112
Requirements, California . . . . . 183
System Messages . . . . . . . . . . . . .118
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 215
Fuses and Circuit Breakers . . . 215
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 218
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 220
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314 Index
Lamps (cont'd)On Reminder . . . . . . . . . . . . . . . . . .112
Reading . . . . . . . . . . . . . . . . . . . . . . 131
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 180
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 83
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 77
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 131
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Illumination Control . . . . . . . . . . . 130
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Airbag Readiness . . . . . . . . . . . . . 104
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 109
Brake System Warning . . . . . . . 108
Charging System . . . . . . . . . . . . . 106
Cruise Control . . . . . . . . . . . . . . . . .113
Engine Oil Pressure . . . . . . . . . . . 111
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
Front Fog Lamp . . . . . . . . . . . . . . .112 Lights (cont'd)
High-Beam On . . . . . . . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Immobilizer . . . . . . . . . . . . . . . . . . . .112
Lane Departure Warning . . . . . . 109
Low Fuel Warning . . . . . . . . . . . . .112
Safety Belt Reminders . . . . . . . . 104
StabiliTrak
®OFF . . . . . . . . . . . . . .110
Tire Pressure . . . . . . . . . . . . . . . . . . 111
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . .110
Traction Off . . . . . . . . . . . . . . . . . . . .110
Warning, Power Steering . . . . . 109
Locks
Automatic Door . . . . . . . . . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . . 31
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lockout Protection . . . . . . . . . . . . . . 31
Power Door . . . . . . . . . . . . . . . . . . . . . 31
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loss of Control . . . . . . . . . . . . . . . . . 147
Low Fuel Warning Light . . . . . . . . . 112
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 44 Front Seats . . . . . . . . . . . . . . . . . . . . . 44
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 274
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 269
Maintenance Schedule . . . . . . . . . 263 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 272
Malfunction Indicator Lamp . . . . . 106
Manual Mode . . . . . . . . . . . . . . . . . . . 165
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 45
Messages Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .116
Brake System . . . . . . . . . . . . . . . . .117
Door Ajar . . . . . . . . . . . . . . . . . . . . . .117
Engine Cooling System . . . . . . . .117
Engine Oil . . . . . . . . . . . . . . . . . . . . .117
Engine Power . . . . . . . . . . . . . . . . .118
Fuel System . . . . . . . . . . . . . . . . . . .118
Object Detection System . . . . . .118
Ride Control System . . . . . . . . . . .119
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Transmission . . . . . . . . . . . . . . . . . 120
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .116
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Index 315
MirrorsAutomatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 37
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 35
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Rearview . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Tilt in Reverse . . . . . . . . . . . . . . . . . . 36
Mirrors, Interior Rearview . . . . . . . . 37
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 229
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 293
Net, Convenience . . . . . . . . . . . . . . . 92
New Vehicle Break-In . . . . . . . . . . . 155
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 118
Odometer . . . . . . . . . . . . . . . . . . . . . . . 102 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 147
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 195
Engine Oil Life System . . . . . . . 197 Oil (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . .117
Pressure Light . . . . . . . . . . . . . . . . . 111
Older Children, Restraints . . . . . . . 71
Online Owner Center . . . . . . . . . . . 281
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 290
OnStar
®Additional
Information . . . . . . . . . . . . . . . 296, 301
OnStar
®Connections . . . . . . . . . . . 294
OnStar®Diagnostics . . . . . . . . . . . . 296
OnStar®Emergency . . . . . . . . . . . . 293
OnStar®Navigation . . . . . . . . . . . . . 293
OnStar®Overview . . . . . . . . . . . . . . 292
OnStar®Security . . . . . . . . . . . . . . . 293
Ordering Service Publications . . . . . . . . . . 287
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 203
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 160
Shifting Out of . . . . . . . . . . . . . . . . 161
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 167
Brake and P (Park)Mechanism Check . . . . . . . . . . 209 Parking (cont'd)
Over Things That Burn . . . . . . . 162
Parking Assist . . . . . . . . . . . . . . . . . . 175
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 105
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Passenger Sensing System . . . . . 65
Perchlorate Materials Requirements, California . . . . . . 188
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 121
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 132
Retained Accessory (RAP) . . . 160
Seat Adjustment . . . . . . . . . . . . . . . . 44
Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pregnancy, Using Safety Belts . . . 57
Privacy
Vehicle Data Recording . . . . . . . 289
Program Courtesy Transportation . . . . . . 284
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318 Index
Tires (cont'd)Messages . . . . . . . . . . . . . . . . . . . . 120
Pressure Light . . . . . . . . . . . . . . . . . 111
Pressure Monitor Operation . . 230
Pressure Monitor System . . . . . 229
Rotation . . . . . . . . . . . . . . . . . . . . . . 234
Sidewall Labeling . . . . . . . . . . . . . 223
Terminology and Definitions . . 226
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 237
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 239
Wheel Replacement . . . . . . . . . . 239
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 235
Winter . . . . . . . . . . . . . . . . . . . . . . . . 222
Towing General Information . . . . . . . . . . 185
Recreational Vehicle . . . . . . . . . . 250
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 249
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . .110
Off Light . . . . . . . . . . . . . . . . . . . . . . .110
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 168
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 164 Transmission (cont'd)
Fluid, Automatic . . . . . . . . . . . . . . 198
Messages . . . . . . . . . . . . . . . . . . . . 120
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 284
Triangle, Warning . . . . . . . . . . . . . . . . 92
Trip Odometer . . . . . . . . . . . . . . . . . . 102
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 129
U
Underseat Storage . . . . . . . . . . . . . . 90
Uniform Tire Quality Grading . . . 237
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 33
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 145
Design . . . . . . . . . . . . . . . . . . . . . . . . 144
Identification Number (VIN) . . . 275
Load Limits . . . . . . . . . . . . . . . . . . . 151
Messages . . . . . . . . . . . . . . . . . . . . .116
Personalization . . . . . . . . . . . . . . . 121
Remote Start . . . . . . . . . . . . . . . . . . . 29
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
Towing . . . . . . . . . . . . . . . . . . . . . . . . 249
Vehicle Ahead Indicator . . . . . . . . 110 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 228
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 289
Ventilation, Air . . . . . . . . . . . . . . . . . . 141
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
W
Warning Brake System Light . . . . . . . . . . . 108
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 180
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 100
Warning Triangle . . . . . . . . . . . . . . . . 92
Warnings Hazard Flashers . . . . . . . . . . . . . . 128
Washer Fluid . . . . . . . . . . . . . . . . . . . 204
Wheels Alignment and Tire Balance . . 239
Different Size . . . . . . . . . . . . . . . . . 237
Replacement . . . . . . . . . . . . . . . . . 239
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Where to Put the Restraint . . . . . . 76
Windows . . . . . . . . . . . . . . . . . . . . . . . . 37 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Windshield Replacement . . . . . . . . . . . . . . . . . .211