Page 305 of 320
![BUICK ENCORE 2016 Owners Manual Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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304 OnStar
(cell and/or landline) your RFC
(Registro Federal de Contribuyentes
[taxpayer ID] and your pers BUICK ENCORE 2016 Owners Manual Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
304 OnStar
(cell and/or landline) your RFC
(Registro Federal de Contribuyentes
[taxpayer ID] and your pers](/manual-img/43/35299/w960_35299-304.png)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234779) - 2016 - CRC - 1/5/16
304 OnStar
(cell and/or landline) your RFC
(Registro Federal de Contribuyentes
[taxpayer ID] and your personal
identification number (NIP) for
OnStar services.
We may also collect information
from your vehicle including: your
Vehicle identification number (VIN):
the make, model and year of your
vehicle; the Vehicle license plate
number; information about your
selling or preferred GM distributor;
information about the operation of
the vehicle (including diagnostic
trouble codes, oil life remaining, tire
pressure, fuel economy and
odometer readings); information
about collisions involving the
vehicle, the direction from which it
was hit, which airbags have
deployed and safety belt usage;
information about the use of the
vehicle and its features, such as
whether a mobile device has been
paired with your vehicle; and in
limited circumstances, the
geographical location and
approximate GPS (global
positioning satellite) speed of the
vehicle.Your personal and vehicle data will
be treated for the following
purposes: (i) to provide you with
services you have requested
(automatic accident response,
remote and emergency services,
assistance if your vehicle is stolen,
step-by-step directions); (ii) to keep
our records up to date so that we
are able to answer your inquiries;
(iii) for troubleshooting and research
purposes; (iv) to protect the safety
of you or others; (v) to prevent fraud
or misuse of the OnStar service; (vi)
in the cases set forth by law or the
authorities; (vii) to carry out
marketing and general promotional
activities; (viii) to allow OnStar,
General Motors de México, S. de
R.L. de C.V., General Motors LLC
and all subsidiaries, affiliates or any
company of the same corporate
group to which OnStar belongs, to
carry out advertising activities
(offering you products, services and
information); and (ix) for business
prospecting and statistical market
analysis.
It is important to mention that
purposes (i), (ii), (iii), (iv), (v) and
(vi), give rise to and are necessary
to maintain our legal relationship.
On the other hand, purposes (vii),
(viii) and (ix), do not give rise to and
are not necessary to maintain our
legal relationship and therefore for
these purposes we make available
a mechanism set up at our
Customer Service Center in the
telephone: 01800-0834994 or via
your e-mail:
[email protected], so
that, if applicable, you can indicate
your refusal to have your personal
data being processed for the
purposes indicated in purposes (vii),
(viii) and (ix).
In order to know the integral version
of this privacy notice, please visit
our web page www.onstar.com.mx.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other
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OnStar 305
third party software please see
http://www.lg.com/global/support/
opensource/index and
https://www.onstar.com/us/en/
support/getdocuments.html
The original language of the
licenses is English, the translations
below are provided for reference.
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license.
The definitive version of this
document should be available
at ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,
“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided “as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Page 307 of 320

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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306 OnStar
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary
or disabled. 3. Altered versions–including, but
not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,”
and
“MacZip” for its own
source and binary releases.
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
Page 308 of 320

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 307
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license.
The definitive version of this
document should be available
at ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.For the purposes of this copyright
and license,
“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided “as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software. Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary
or disabled.
Page 309 of 320

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308 OnStar
3. Altered versions–including, butnot limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s). 4. Info-ZIP retains the right to use
the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.
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Index 309
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 189
Accessory Power . . . . . . . . . . . . . . . 160
Add-On Electrical Equipment . . . 186
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . 296, 301
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 269
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 44
Air Cleaner/Filter, Engine . . . . . . . 198
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 141
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 141
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 141
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 63
Passenger Sensing System . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 63
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 61
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 69
Passenger Status Indicator . . . 105
Readiness Light . . . . . . . . . . . . . . 104
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . 59
Alarm Vehicle Security . . . . . . . . . . . . . . . . 33
Alert Side Blind Zone (SBZA) . . . . . . 178
All-Season Tires . . . . . . . . . . . . . . . . 222
All-Wheel Drive . . . . . . . . . . . . 166, 208
Antilock Brake System (ABS) . . . 167 Warning Light . . . . . . . . . . . . . . . . . 109
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 252
Interior . . . . . . . . . . . . . . . . . . . . . . . . 257
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 47
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 52
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 282
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 31
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310 Index
Automatic (cont'd)Headlamp System . . . . . . . . . . . . 128
Transmission . . . . . . . . . . . . . . . . . 164
Transmission Fluid . . . . . . . . . . . 198
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 165
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 208
B
BatteryPower Protection . . . . . . . . . . . . . 132
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . .116
Battery - North America . . . . 207, 246
Blade Replacement, Wiper . . . . . 209
Brake System Warning Light . . . . . . . . 108
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Antilock . . . . . . . . . . . . . . . . . . . . . . . 167
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 168
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Parking . . . . . . . . . . . . . . . . . . . . . . . 167
System Messages . . . . . . . . . . . . .117
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 146
Break-In, New Vehicle . . . . . . . . . . 155
Bulb Replacement . . . . . . . . . . . . . . 214 Halogen Bulbs . . . . . . . . . . . . . . . . .211
Headlamp Aiming . . . . . . . . . . . . . .211 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . .211
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate Lamps . . . . . . . . . 213
Buying New Tires . . . . . . . . . . . . . . . 235
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 97
California Fuel Requirements . . . . . . . . . . . 183
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 188
California Proposition
65 Warning . . . . . . . . . .188, 207, 246
Camera Rear Vision (RVC) . . . . . . . . . . . . 173
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 276
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 163
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 32
Winter Driving . . . . . . . . . . . . . . . . 149
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Management System . . . . . . . . . . . 91 Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 240
Charging System Light . . . . . . . . . 106
Check
Ignition Transmission Lock . . . 208
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 106
Child Restraints Infants and Young Children . . . . . 72
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . 71
Securing . . . . . . . . . . . . . . . . . . . . 83, 85
Systems . . . . . . . . . . . . . . . . . . . . . . . . 75
Circuit Breakers . . . . . . . . . . . . . . . . 215
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 257
Climate Control Systems . . . . . . . 134 Air Conditioning . . . . . . . . . . . . . . 134
Dual Automatic . . . . . . . . . . . . . . . 137
Heating . . . . . . . . . . . . . . . . . . . . . . . 134
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . 101
Collision Damage Repair . . . . . . . 285
Compact Spare Tire . . . . . . . . . . . . 245
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CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 97
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 294
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 168
Control of a Vehicle . . . . . . . . . . . . . 145
Convenience Net . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . 35
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 200
Engine Temperature Gauge . . 103
Cooling System . . . . . . . . . . . . . . . . . 199 Engine Messages . . . . . . . . . . . . .117
Courtesy Lamps . . . . . . . . . . . . . . . . 130
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 284
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cruise Control . . . . . . . . . . . . . . . . . . 170 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Cupholders . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . 280 Offices . . . . . . . . . . . . . . . . . . . . . . . . 280
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 280 Customer Information
Service Publications
Ordering Information . . . . . . . . 287
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 278
D
Damage Repair, Collision . . . . . . . 285
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 290
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . . 31
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 296
Distracted Driving . . . . . . . . . . . . . . . 144
Dome Lamps . . . . . . . . . . . . . . . . . . . 130
Door
Ajar Messages . . . . . . . . . . . . . . . .117
Delayed Locking . . . . . . . . . . . . . . . . 31
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Locks . . . . . . . . . . . . . . . . . . . . 31
Drive Belt Routing, Engine . . . . . . 277
Drive Systems All-Wheel Drive . . . . . . . . . . 166, 208
Driver Behavior . . . . . . . . . . . . . . . . . 144
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 113 Driving
Defensive . . . . . . . . . . . . . . . . . . . . . 145
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 145
Environment . . . . . . . . . . . . . . . . . . 144
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 148
If the Vehicle is Stuck . . . . . . . . . 150
Loss of Control . . . . . . . . . . . . . . . 147
Off-Road Recovery . . . . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 151
Wet Roads . . . . . . . . . . . . . . . . . . . 147
Winter . . . . . . . . . . . . . . . . . . . . . . . . 149
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 137
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 186
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 215
Fuses and Circuit Breakers . . . 215
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 218
Overload . . . . . . . . . . . . . . . . . . . . . 214
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 220