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Infotainment System 205
2. Once all messages areretrieved, the Text Message
Inbox displays. Select a
message for viewing. Viewing
messages is only available
while the vehicle is not in
motion.
3. View the message or selectListen to hear the message
through voice recognition. The message view screen is locked
out while the vehicle is in
motion.
. Select Call to dial the contact or
number associated with the text.
Not all phones allow calling the
sender of the message and will
result in not being able to
select Call.
. Select Reply to reply to a text
message that was received as
an incoming message. Not all
phones allow message sending.
.Select the desired message from
the display of predefined
messages to send as the reply
message.
.Select Send to send that
message.
. Select Back to cancel and return
to the previous screen.
Incoming Text Messages
A pop-up screen is displayed when
there is an incoming text. The
pop-up will remain on the screen
until Dismiss is selected.
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206 Infotainment System
.Select Listen to hear the
message through voice
recognition.
. Select View to view the
message. Viewing is not
available while the vehicle is in
motion.
. Select Reply to reply to the
message using a predefined
message.
. Select Call to dial the contact or
number associated with the text.
. Select Dismiss to close out the
incoming pop-up message
screen.
Text Messaging Settings
Text Message Settings are available
from the Text Message Inbox.
. Select Manage Predefined
Messages to create a user
defined message that can be
used later to reply to a text
message.
. Select Text Alerts to choose the
alert behavior for incoming text
messages:
‐Text alert with tone
‐ Tone only
‐ Off
Trademarks and
License Agreements
FCC Information
See Radio Frequency
Statement 0356.
“Made for iPod,” and“Made for
iPhone,” mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone
®,
iPod®, iPod classic®, iPod nano®,
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208 Infotainment System
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
Map End User License
Agreement (Optional
Equipment Applies Where
Equipped)
END USER TERMS
The Map Data Disc (“Data”) is
provided for your personal, internal
use only and not for resale. It is
protected by copyright, and is
subject to the following terms (this
“End User License Agreement”) and
conditions which are agreed to by
you, on the one hand, and HERE
North America, LLC (“HERE”) and
its licensors (including their
licensors and suppliers) on the
other hand.In addition, the Lonely Planet Travel
Guide content is subject to the
following supplier notices (if
equipped):
© 2014 Lonely Planet Publications
Pty Ltd. All rights reserved.
PANASONIC and its content
providers have tried to make this
information as accurate as possible,
but it is provided
“as is”and
PANASONIC and its content
providers accept no responsibility
for any loss, injury or inconvenience
resulting from this information. You
should verify critical information (like
visas, health and safety) before you
travel.
TERMS AND CONDITIONS
Personal Use Only. You agree to
use this Data together with the
General Motors MyLink or IntelliLink
Connected Navigation Radio
Platform for the solely personal,
non-commercial purposes for which
you were licensed, and not for
service bureau, time-sharing or
other similar purposes. Accordingly,
but subject to the restrictions set
forth in the following paragraphs, you agree not to otherwise
reproduce, copy, modify, decompile,
disassemble, create any derivative
works of, or reverse engineer any
portion of this Data, and may not
transfer or distribute it in any form,
for any purpose, except to the
extent permitted by mandatory laws.
Restrictions
Except where you have been
specifically licensed to do so by
PANASONIC, and without limiting
the preceding paragraph, you may
not (a) use this Data with any
products, systems, or applications
installed or otherwise connected to
or in communication with vehicles,
capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or
similar applications; or (b) with or in
communication with any positioning
devices or any mobile or
wireless-connected electronic or
computer devices, including without
limitation cellular phones, palmtop
and handheld computers, pagers,
and personal digital assistants
or PDAs
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Driving and Operating 217
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions. .
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the infotainment section for
more information on using that
system, including pairing and using
a cell phone
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 052.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
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250 Driving and Operating
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.. To help avoid injuries to you
and others, read and follow
all the instructions on the
fuel pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not leave the fuel pump
unattended.
. Do not use a cell phone
while refueling.
. Do not re-enter the vehicle
while pumping fuel.
. Keep children away from
the fuel pump and never let
children pump fuel.
(Continued)
Warning (Continued)
.Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly
and wait for any hiss noise
to stop, then unscrew the
cap all the way.
The fuel cap is behind a hinged fuel
door on the passenger side of the
vehicle. The fuel door is locked
when the vehicle doors are locked. Press
Kon the RKE transmitter to
unlock. To open the fuel door, push
and release the rearward center
edge of the door.
Turn the fuel cap counterclockwise
to remove. While refueling, hang the
tethered fuel cap from the hook on
the fuel door.
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252 Driving and Operating
Warning (Continued)
.Fill the container no more
than 95% full to allow for
expansion.
. Do not smoke, light
matches, or use lighters
while pumping fuel.
. Avoid using cell phones or
other electronic devices.
Trailer Towing
General Towing
Information
The vehicle is neither designed nor
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. See Malfunction Indicator
Lamp (Check Engine Light)
0 102. A device connected to the
DLC —such as an aftermarket
fleet or driver-behavior tracking
device —may interfere with
vehicle systems. This could affect
vehicle operation and cause a
crash. Such devices may also
access information stored in the
vehicle’s systems.
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346 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 346
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 348
Customer Assistance for Text Telephone (TTY) Users . . . . . 348
Online Owner Center . . . . . . . . . 349
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 349
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 350
Scheduling Service Appointments . . . . . . . . . . . . . . . 351
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 352
Collision Damage Repair . . . . . 353
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 355
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 356
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 356 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 357
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 357
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 357
Event Data Recorders . . . . . . . . 358
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 358
Infotainment System . . . . . . . . . . 359
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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Customer Information 347
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada