Opening and closingVehicle features and options
This chapter describes all standard, country-
specific and optional features offered with the
series. It also describes features that are not
necessarily available in your car, e. g., due to
the selected options or country versions. This
also applies to safety-related functions and
systems. The respectively applicable country
provisions must be observed when using the
respective features and systems.
Remote control/key General information
The vehicle is supplied with two remote con‐
trols with integrated key.
Every remote control holds a replaceable bat‐
tery.
You may set the key functions depending on
the optional features and country-specific ver‐
sion. For Settings, refer to page 45.
The vehicle stores personal settings for every
remote control. Personal Profile, refer to
page 35.
The remote controls hold information on re‐
quired maintenance. Service data in the re‐
mote control, refer to page 204Overview1Unlocking2Locking3Unlock the tailgate4Panic mode
Integrated key
Press button, arrow 1, and remove the key, ar‐
row 2.
The integrated key fits the following locks:
▷Driver's door.▷Glove compartment on the front passenger
side.Seite 34ControlsOpening and closing34
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▷The alarm system, refer to page 46, is
disarmed.
Convenient opening
Press and hold this button on the re‐
mote control after unlocking.
The windows and the glass sunroof are
opened, as long as the button on the remote
control is pressed.
Locking WARNING
Unlocking from the inside is only possi‐
ble with special knowledge.
If people must spend a longer time in the vehi‐
cle while it is very hot or cold outside, there is
risk of injuries or danger to life. Do not lock the
vehicle from the outside when there are people
in it.◀
The driver's door must be closed. Press button on the remote control.
All doors, the tailgate, and the fuel filler flap are
being locked.
The alarm system, refer to page 46, is armed.
Switching on interior lights and
courtesy lights
Press button on the remote control with
the vehicle locked.
The courtesy lamps are only switched on when
it is dark outside. This function is not available,
if the interior lamps were switched off man‐ ually.
If the button is pressed again within 10 sec‐
onds after vehicle was locked, the interior mo‐
tion sensor and tilt alarm sensor of the anti-
theft warning system, refer to page 47, are
turned off. After locking, wait 10 seconds be‐
fore pressing the button again.
Panic mode
You can trigger the alarm system if you find
yourself in a dangerous situation.
Press button on the remote control for
at least 3 seconds.
To switch off the alarm: press any button.
Unlocking the tailgate
With automatic tailgate operation:
To avoid locking it into the vehicle, do not
place the remote control in the cargo area.
Press button on the remote control for
approx. 1 second.
The tailgate opens slightly, regardless of
whether the vehicle was previously locked or
unlocked.
With automatic tailgate operation, the closed
tailgate is automatically opened.
Depending on the features and the country
version, it is also possible to have door un‐
locked. Create the settings, refer to page 45.
If the doors were not unlocked, the tailgate is
locked again as soon as it closes. Take the re‐
mote control with you and do not leave it in the
cargo area; otherwise, the remote control is
locked inside the vehicle when the tailgate is
closed.
CAUTION
Sharp-edged or pointed objects can hit
the rear window and heat conductors while
driving. There is risk of property damage.
Cover the edges and ensure that pointed ob‐
jects do not hit the rear window.◀
Malfunction Remote control detection by the vehicle can
among others be malfunctioning under the fol‐
lowing circumstances:▷The battery of the remote control is dis‐
charged. Replace the battery, refer to
page 35.Seite 38ControlsOpening and closing38
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WARNING
Body parts can be jammed when operat‐
ing the tailgate. There is risk of injuries. Make
sure that the area of movement of the tailgate
is clear during opening and closing.◀
CAUTION
The tailgate swings back and up when it
opens. There is risk of property damage. Make
sure that the area of movement of the tailgate
is clear during opening and closing.◀
ClosingPerform the foot movement described earlier.
The hazard warning system flashes on and an
acoustic signal sounds before the tailgate
closes.
The closing of the tailgate has no effect on the
locking of the vehicle.
To avoid locking it into the vehicle, do not
place the remote control in the cargo area.
Another foot movement can interrupt the clos‐
ing operation.
If the remote control is in the sensor area, the
tailgate can be closed inadvertently by an un‐
conscious or alleged recognized foot move‐
ment.
The sensor range reaches approx. 5 ft/1.50 m
behind the area at the rear of the car.
WARNING
Body parts can be jammed when operat‐
ing the tailgate. There is risk of injuries. Make
sure that the area of movement of the tailgate
is clear during opening and closing.◀
CAUTION
The tailgate swings back and up when it
opens. There is risk of property damage. Make
sure that the area of movement of the tailgate
is clear during opening and closing.◀Malfunction
Remote control detection by the vehicle can
among others be malfunctioning under the fol‐
lowing circumstances:▷The battery of the remote control is dis‐
charged. Replace the battery, refer to
page 35.▷Interference of the radio connection from
transmission towers or other equipment
with high transmit power.▷Shielding of the remote control due to
metal objects.▷Interference of the radio connection from
mobile phones or other electronic devices
in direct proximity.
Do not transport the remote control together
with metal objects or electronic devices.
In the case of a malfunction, unlock and lock
the vehicle using the buttons of the remote
control or using the integrated key, refer to
page 39.
Adjusting
Unlocking The settings are saved in the active profile, re‐
fer to page 35.
Doors
1."Settings"2."Doors/key"3. Select the symbol.4.Select the desired function:▷"Driver's door only"
Only the driver's door and the fuel filler
flap are unlocked. Pressing again un‐
locks the entire vehicle.▷"All doors"
The entire vehicle is unlocked.Seite 45Opening and closingControls45
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Wear and tear after accidents or when dam‐
aged otherwise:
Have the safety belts, including the safety belt
tensioners, replaced and have the belt anchors
checked.
Front headrests Information WARNING
A missing protective effect due to re‐
moved or not correctly adjusted head re‐
straints can cause injuries in the head and
neck area. There is risk of injuries. Install head
restraints on occupied seats prior to driving
and make sure that the center of the head re‐
straint supports the back of the head at eye
level.◀
WARNING
Objects on the head restraint reduce the
protective effect in the head and neck area.
There is risk of injuries.▷Do not use seat or head restraint covers.▷Do not hang objects, e.g., clothes hangers,
directly on the head restraint.▷Only use accessories that have been de‐
termined to be safe for attachment to a
head restraint.▷Do not use any accessories, e.g. pillows,
while driving.◀
Correctly adjusted head restraint
General information
A correctly adjusted head restraint reduces the
risk of injury to cervical vertebrae in the event
of an accident.
Height Adjust the head restraint so that its center is
approximately at ear level.
Distance
Adjust the distance so that the head restraint is as close as possible to the back of the head.
If necessary, adjust the distance by adjusting
the tilt of the backrest.
Adjusting the height▷To raise: push.▷To lower: press button, arrow 1, and push
headrest down.
Removing
Only remove the head restraint if no one will be
sitting in the seat in question.
1.Raise the head restraint up against the re‐
sistance.2.Press button, arrow 1, and pull the head re‐
straint out completely.Seite 58ControlsAdjusting58
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Setting the rotation
The screen of the Head-up Display can be ro‐
tated around its own axis.
On the Control Display:1."Settings"2."Head-Up Display"3."Rotation"4.Turn the controller until the desired setting
is selected.5.Press the controller.
Settings are stored for the profile currently
used.
Special windshield
The windshield is part of the system.
The shape of the windshield makes it possible
to display a precise image.
A film in the windshield prevents double im‐
ages from being displayed.
For this reason, it is strongly suggested to
have the special windshield replaced by a
dealer’s service center or another qualified
service center or repair shop.
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WARNING
A damaged regular tire with low or miss‐
ing tire inflation pressure impacts handling,
such as steering and braking response. Run-
flat tires can maintain limited stability. There is
risk of an accident. Do not continue driving if
the vehicle is not equipped with run-flat tires.
Observe the information on run-flat tires and
continued driving with these tires.◀
A low tire inflation pressure might turn on DSC
Dynamic Stability Control.
Actions in the event of a flat tire
Normal tires1.Identify the damaged tire.
Do this by checking the air pressure in all
four tires.
If the tire inflation pressure in all four tires
is correct, the Tire Pressure Monitor may
not have been initialized. In this case, initi‐
alize the system.
If identification of flat tire damage is not
possible, please contact a dealer’s service
center or another qualified service center
or repair shop.2.Rectify the flat tire on the damaged wheel.
Use of tire sealant, e.g., the Mobility System,
may damage the TPM wheel electronics. In
this case, have the electronics checked at the
next opportunity and have them replaced if
needed.
Run-flat tires
Maximum speed
You may continue driving with a damaged tire
at speeds up to 50 mph/80 km/h.
Continued driving with a flat tire
If continuing to drive with a damaged tire:
1.Avoid sudden braking and steering maneu‐
vers.2.Do not exceed a speed of 50 mph/80 km/h.3.Check the air pressure in all four tires at
the next opportunity.
If the tire inflation pressure in all four tires
is shown to be correct, it is possible that
the Tire Pressure Monitor did not perform
a reset. In that case, carry out a reset.
Possible driving distance with complete loss of
tire inflation pressure:
The possible driving distance after a loss of tire
inflation pressure depends on cargo load, driv‐
ing style and road conditions.
A vehicle with an average load has a possible
driving range of approx. 50 miles/80 km.
A vehicle with a damaged tire reacts differ‐
ently, e.g., it has reduced lane stability during
braking, a longer braking distance and different
self-steering properties. Adjust your driving
style accordingly. Avoid abrupt steering ma‐
neuvers or driving over obstacles, e.g., curbs,
potholes, etc.
Because the possible driving distance de‐
pends on how the vehicle is used during the
trip, the actual distance may be shorter or lon‐
ger depending on the driving speed, road con‐
ditions, external temperature, cargo load, etc.
WARNING
Your vehicle handles differently when a
run-flat tire is damaged and has low or missing
tire inflation pressure, e.g., your lane stability is
reduced when braking, braking distances are
longer and the self-steering properties will
change. There is risk of an accident.
Drive moderately and do not exceed a speed of
50 mph/80 km/h.◀
Final tire failure
Vibrations or loud noises while driving can indi‐
cate the final failure of a tire.
Reduce speed and stop; otherwise, pieces of
the tire could come loose and cause an acci‐
dent.
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level to trigger illumination of the TPMS low
tire pressure telltale. Your vehicle has also
been equipped with a TPMS malfunction indi‐
cator to indicate when the system is not oper‐
ating properly. The TPMS malfunction indica‐
tor is combined with the low tire pressure
telltale. When the system detects a malfunc‐
tion, the telltale will flash for approximately one
minute and then remain continuously illumi‐
nated. This sequence will continue upon sub‐
sequent vehicle start-ups as long as the mal‐
function exists. When the malfunction indicator
is illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of replace‐
ment or alternate tires or wheels on the vehicle
that prevent the TPMS from functioning prop‐
erly. Always check the TPMS malfunction tell‐
tale after replacing one or more tires or wheels
on your vehicle to ensure that the replacement
or alternate tires and wheels allow the TPMS
to continue to function properly.
FTM Flat Tire Monitor The conceptThe system detects tire inflation pressure losson the basis of rotation speed differences be‐
tween the individual wheels while driving.
In the event of a tire inflation pressure loss, the
diameter and therefore the rotational speed of
the corresponding wheel changes. This will be
detected and reported as a flat tire.
The system does not measure the actual infla‐
tion pressure in the tires.
Functional requirements
The system must have been initialized when
the tire inflation pressure was correct; other‐
wise, reliable flagging of a flat tire is not as‐
sured. Initialize the system after each correc‐ tion of the tire inflation pressure and after
every tire or wheel change.Status display
The current status of the Flat Tire Monitor can
be displayed on the Control Display, e.g.,
whether or not the FTM is active.1."Vehicle info"2."Vehicle status"3. "Flat Tire Monitor (FTM)"
The status is displayed.
Initialization
When initializing the once set inflation tire
pressures serve as reference values in order to
detect a flat tire. Initialization is started by con‐
firming the tire inflation pressures.
Do not initialize the system when driving with
snow chains.
On the Control Display:
1."Vehicle info"2."Vehicle status"3. "Perform reset"4.Start the engine - do not drive off.5.Start the initialization with: "Perform reset".6.Drive away.
The initialization is completed while driving,
which can be interrupted at any time.
The initialization automatically continues when
driving resumes.
Indication of a flat tire The yellow warning lamp lights up. A
Check Control message is displayed.
There is a flat tire or a major loss in tire
inflation pressure.
1.Reduce your speed and stop cautiously.
Avoid sudden braking and steering maneu‐
vers.2.Check whether the vehicle is fitted with
normal tires or run-flat tires.Seite 109SafetyControls109
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Microfilter
In external and recirculated air mode the mi‐
crofilter filters dust and pollen from the air.This filter should be replaced during scheduled
maintenance, refer to page 204, of your vehi‐
cle.
Automatic climate control
1Defrosts windows and removes condensa‐
tion2Temperature, left3AUTO program4Switching off the system5Air flow, AUTO intensity6Display7SYNC program8Maximum cooling9Temperature, right10Cooling function11Automatic recirculated-air control/recircu‐
lated-air mode12Seat heating, right 5513Vent settings14Seat heating, left 5515Interior temperature sensor — always keep
clear16Rear window defrosterClimate control functions in detail
Switching the system on/off
Switching on
Press any button except:▷SYNC program.▷Rear window defroster.▷Seat heating.Seite 146ControlsClimate control146
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