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Breakdown assistanceVehicle features and options
This chapter describes all standard, country-
specific and optional features offered with the
series. It also describes features that are not
necessarily available in your car, e. g., due to
the selected options or country versions. This
also applies to safety-related functions and
systems. The respectively applicable country
provisions must be observed when using the
respective features and systems.
Hazard warning flashers
The button is located in the center console.
Intelligent Emergency
Request
The concept In case of an emergency, an Emergency Re‐
quest can be made through this system.
General information
Only press the SOS button in an emergency.
For technical reasons, the Emergency Request
cannot be guaranteed under unfavorable con‐
ditions.
Overview
SOS button in the roofliner
Requirements
▷The SIM card integrated in the vehicle has
been activated.▷The radio-ready state is switched on.▷The Assist system is functional.
Initiating an Emergency Request
1.Press the cover briefly to open it.2.Press the SOS button until the LED at the
button lights up green.▷The LED lights up green: an Emergency
Request was initiated.
If a cancel prompt appears on the display,
the Emergency Request can be aborted.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.▷The LED flashes green when a connection
to the BMW Response Center has been
established.
When the emergency request is received
at the BMW Response Center, the BMW
Response Center contacts you and takes
further steps to help you.
Even if you are unable to respond, the
BMW Response Center can take furtherSeite 217Breakdown assistanceMobility217
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steps to help you under certain circum‐
stances.
For this, data are transmitted to the BMW
Response Center which serve to deter‐
mine the necessary rescue measures. E. g.
the current position of the vehicle, if it can
be established.▷If the LED is flashing green, but the BMW
Response Center can no longer be heard
via the speaker, you can nevertheless still
be heard at the BMW Response Center.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately af‐
ter a severe accident. Automatic Collision Noti‐
fication is not affected by pressing the SOS
button.
Warning triangle
The warning triangle is located on the inside of
the tailgate.
Move the warning triangle sideways and re‐
move it.
First-aid kit InformationSome of the articles have a limited service life.
Check the expiration dates of the contents
regularly and replace any expired items
promptly.
Storage The first-aid kit is located in the cargo area on
the left in the storage compartment.
Jump-starting
General information
If the battery is discharged, the engine can be
started using the battery of another vehicle
and two jumper cables. Only use jumper ca‐
bles with fully insulated clamp handles.
Information DANGER
Contact with live components can lead to
an electric shock. There is risk of injuries or
danger to life. Do not touch any components
that are under voltage.◀
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
Preparation CAUTION
In the case of body contact between the
two vehicles, a short circuit can occur during
jump-starting. There is risk of property dam‐
age. Make sure that no body contact occurs.◀1.Check whether the battery of the other ve‐
hicle has a voltage of 12 volts. This infor‐
mation can be found on the battery.2.Switch off the engine of the assisting vehi‐
cle.3.Switch off any electronic systems/power
consumers in both vehicles.Seite 218MobilityBreakdown assistance218
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Starting aid terminalsWARNING
If the jumper cables are connected in the
incorrect order, sparks formation can occur.
There is risk of injuries. Pay attention to the
correct order during connection.◀
The so-called starting aid terminal in the en‐
gine compartment acts as the battery's posi‐
tive terminal.
Open the cover of the starting aid terminal.
A special nut serves as the negative terminal of
the battery.
Connecting the cables
1.Pull off the lid of the BMW starting aid ter‐
minal.2.Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery, or to the corresponding starting
aid terminal of the vehicle providing assis‐
tance.3.Attach the terminal clamp on the other end
of the cable to the positive terminal of thebattery, or to the corresponding starting
aid terminal of the vehicle to be started.4.Attach one terminal clamp of the negative
jumper cable to the negative terminal of
the battery, or to the corresponding engine
or body ground of assisting vehicle.5.Attach the second terminal clamp to the
negative terminal of the battery, or to the
corresponding engine or body ground of
the vehicle to be started.
Starting the engine
Never use spray fluids to start the engine.
1.Start the engine of the assisting vehicle
and let it run for several minutes at an in‐
creased idle speed.2.Start the engine of the vehicle that is to be
started in the usual way.
If the first starting attempt is not success‐
ful, wait a few minutes before making an‐
other attempt in order to allow the dis‐
charged battery to recharge.3.Let both engines run for several minutes.4.Disconnect the jumper cables in the re‐
verse order.
Check the battery and recharge if needed.
Tow-starting and towing Information WARNING
Due to system limits, individual functions
can malfunction during tow-starting/towing
with the Intelligent Safety systems activated,
e.g. approach control warning with light brak‐
ing function. There is risk of an accident.
Switch all Intelligent Safety systems off prior to
tow-starting/towing.◀
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Steptronic transmission without
xDrive: transporting your vehicle
Information Your vehicle must not be towed if the front
wheels are touching the ground.
CAUTION
The vehicle can be damaged when tow‐
ing the vehicle with a lifted rear axle. There is
risk of property damage. Have vehicle trans‐
ported only with lifted front axle or on a loading
platform.◀
Tow truck
Have your vehicle transported with a tow truck
with a so-called lift bar or on a flat bed.
CAUTION
When lifting the vehicle by the tow fitting
or body and chassis parts; damage can occur
on vehicle parts. There is risk of property dam‐
age. Lift vehicle using suitable means.◀
Use tow fitting located in the front only for po‐
sitioning the vehicle.
Steptronic transmission with xDrive:
transporting your vehicle
Information Your vehicle is not permitted to be towed.
Tow truck
Have your vehicle transported on a flatbed sur‐
face only
CAUTION
When lifting the vehicle by the tow fitting
or body and chassis parts; damage can occur
on vehicle parts. There is risk of property dam‐
age. Lift vehicle using suitable means.◀
Use tow fitting located in the front only for po‐
sitioning the vehicle.
Towing other vehicles
Information WARNING
If the approved gross vehicle weight of
the towing vehicle is lighter than the vehicle to be towed, the tow fitting can tear off or it will
not be possible to control the vehicle's re‐
sponse. There is risk of an accident! Make sure
that the gross vehicle weight of the towing ve‐
hicle is heavier than the vehicle to be towed.◀
CAUTION
If the tow bar or tow rope is attached in‐
correctly, damage to other vehicle parts can
occur. There is risk of property damage. Cor‐
rectly attach the tow bar or tow rope to the tow
fitting.◀
▷Switch on the hazard warning system, de‐
pending on local regulations.▷If the electrical system has failed, clearly
identify the vehicle being towed by placingSeite 220MobilityBreakdown assistance220
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a sign or a warning triangle in the rear win‐
dow.
Tow bar
The tow fittings used should be on the same
side on both vehicles.
Should it prove impossible to avoid mounting
the tow bar at an offset angle, please observe
the following:
▷Maneuvering capability is limited going
around corners.▷The tow bar will generate lateral forces if it
is secured with an offset.
Tow rope
When starting to tow the vehicle, make sure
that the tow rope is taut.
To avoid jerking and the associated stresses
on the vehicle components when towing, al‐
ways use nylon ropes or nylon straps.
Tow fitting
General information
The screw-in tow fitting should always be car‐
ried in the vehicle.
The tow fitting can be screwed in at the front
or rear of the BMW.
The tow fitting and the onboard vehicle tool kit,
refer to page 206, are together in the cargo
area.
Information
CAUTION
If the tow fitting is not used as intended,
there can be damage to the vehicle or to the
tow fitting. There is risk of property damage.
Observe the notes on using the tow fitting.◀
Use of the tow fitting:▷Use only the tow fitting provided with the
vehicle and screw it all the way in.▷Use the tow fitting for towing on paved
roads only.▷Use tow fitting located in the front only for
positioning the vehicle.▷Avoid lateral loading of the tow fitting, e.g.,
do not lift the vehicle by the tow fitting.
Screw thread for tow fitting
Press on the mark on the edge of the cover to
push it out.
Tow-starting
Steptronic transmission
Do not tow-start the vehicle.
Tow-starting the engine is not possible due to
the Steptronic transmission.
Have the cause of the starting problems fixed.
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CareVehicle features and optionsThis chapter describes all standard, country-
specific and optional features offered with the
series. It also describes features that are not
necessarily available in your car, e. g., due to
the selected options or country versions. This
also applies to safety-related functions and
systems. The respectively applicable country
provisions must be observed when using the
respective features and systems.
Car washes General information
Regularly remove foreign objects such as
leaves in the area below the windshield when
the hood is raised.
Wash your vehicle frequently, particularly in
winter. Intense soiling and road salt can dam‐
age the vehicle.
Steam blaster and high-pressure
washer
Information CAUTION
When cleaning with high-pressure wash‐
ers, components can be damaged due to the
pressure or temperatures being too high.
There is risk of property damage. Maintain suf‐
ficient distance and do not spray too long con‐
tinuously. Follow the user's manual for the
high-pressure washer.◀
Distances and temperature▷Maximum temperature: 140 ℉/60 ℃.▷Minimum distance from sensors, cameras,
seals: 12 in/30 cm.▷Minimum distance from glass sunroof:
31.5 inches/80 cm.
Automatic car washes
Information
▷Give preference to cloth car washes or
those that use soft brushes in order to
avoid paint damage.▷Make sure that the wheels and tires are not
damaged by the transport mechanisms.▷Fold in the exterior mirrors; otherwise, they
may be damaged, depending on the width
of the vehicle.▷Deactivate the rain sensor, refer to
page 75, to avoid unintentional wiper acti‐
vation.▷In some cases, an unintentional alarm can
be triggered by the interior motion sensor
of the alarm system. Follow the instruc‐
tions on avoiding an unintentional alarm,
refer to page 47.
CAUTION
Too high guide rails in car washes can
damage body parts. There is risk of property
damage. Avoid car washes with guide rails
higher than 4 in/10 cm.◀
Before driving into a car wash In order to ensure that the vehicle can roll in a
car wash, take the following steps:
Steptronic transmission:
1.Drive into the car wash.2.Engage selector lever position N.3.Make sure that the parking brake is re‐
leased.4.Switch the engine off.Seite 222MobilityCare222
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In this way, the ignition remains switched
on, and two Check-Control messages are
displayed.
The vehicle cannot be locked from the outside
when in selector lever position N. A signal
sounds when an attempt is made to lock the
vehicle.
To start the engine with Steptronic transmis‐
sion:
1.Depress the brake pedal.2.Press the Start/Stop button.
Headlights
▷Do not rub dry and do not use abrasive or
acidic cleansers.▷Soak areas that have been dirtied e. g.,
from insects, with shampoo and wash off
with water.▷Thaw ice with de-icing spray; do not use an
ice scraper.
After washing the vehicle
After washing the vehicle, apply the brakes
briefly to dry them; otherwise, braking action
can be reduced and corrosion of the brake
discs can occur.
Completely remove all residues on the win‐
dows, to minimize loss of visibility due to
smearing and to reduce wiper noises and
wiper blade wear.
Vehicle care
Car care products The manufacturer of your vehicle recommends
using car care and cleaning products from
BMW.
WARNING
Cleansers can contain substances that
are dangerous and harmful to your health.
There is risk of injuries. When cleaning the in‐
terior, open the doors or windows. Only use
products intended for cleaning vehicles. Fol‐
low the instructions on the container.◀
Vehicle paint
Regular care contributes to driving safety and
value retention. Environmental influences in
areas with elevated air pollution or natural con‐
taminants, such as tree resin or pollen can af‐
fect the vehicle's paintwork. Tailor the fre‐
quency and extent of your car care to these
influences.
Aggressive substances such as spilled fuel, oil,
grease or bird droppings, must be removed im‐
mediately to prevent the finish from being al‐
tered or discolored.
Leather care
Remove dust from the leather often, using a
cloth or vacuum cleaner.
Otherwise, particles of dust and road grime
chafe in pores and folds, and lead to increased
wear and premature degradation of the leather
surface.
To guard against discoloration, such as from
clothing, provide leather care roughly every
two months.
Clean light-colored leather more frequently be‐
cause soiling on such surfaces is substantially
more visible.
Use leather care products; otherwise, dirt and
grease will gradually break down the protective
layer of the leather surface.
Suitable care products are available from a
dealer’s service center or another qualified
service center or repair shop.
Upholstery material care Vacuum regularly with a vacuum cleaner.
If upholstery is very dirty, e.g., with beverage stains, use a soft sponge or microfiber clothwith a suitable interior cleaner.Seite 223CareMobility223
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Clean the upholstery down to the seams using
large sweeping motions. Avoid rubbing the
material vigorously.
CAUTION
Open Velcro® fasteners on articles of
clothing can damage the seat covers. There is
risk of property damage. Ensure that any Vel‐
cro® fasteners are closed.◀
Caring for special components
Light-alloy wheels
When cleaning the vehicle, use only neutral
wheel cleaners having a pH value from 5 to 9.
Do not use abrasive cleaning agents or steam
jets above 140 ℉/60 ℃. Follow the manufac‐
turer's instructions.
Aggressive, acidic or alkaline cleaning agents
can destroy the protective layer of adjacent
components, such as the brake disk.
Chrome surfaces
Carefully clean components such as the radia‐
tor grille or door handles with an ample supply
of water, possibly with shampoo added, partic‐
ularly when they have been exposed to road
salt.
Rubber components
Environmental influences can cause surface
soiling of rubber parts and a loss of gloss. For
cleaning, use only water and suitable care
products, the manufacturer of your vehicle rec‐
ommends original BMW care products.
Treat especially worn rubber parts with rubber
care agents at regular intervals. When cleaning
rubber seals, do not use any silicon-containing
car care products in order to avoid damage or
noises.
Fine wood partsClean fine wood facing and fine wood compo‐
nents only with a moist rag. Then dry with a
soft cloth.Plastic components
These include:▷Imitation leather surfaces.▷Roofliner.▷Lamp lenses.▷Instrument cluster cover.▷Matt black spray-coated components.▷Painted parts in the interior.
Clean with a microfiber cloth.
Dampen cloth lightly with water.
Do not soak the roofliner.
CAUTION
Cleansers that contain alcohol or sol‐
vents, such as lacquer thinners, heavy-duty
grease removers, fuel, or such, can damage
plastic parts. There is risk of property damage.
Clean with a microfiber cloth. Dampen cloth
lightly with water.◀
Safety belts
Dirty belt straps impede the reeling action and
thus have a negative impact on safety.
WARNING
Chemical cleansers can destroy the
safety belt webbing. Missing protective effect
of the safety belts. There is risk of injuries or
danger to life. Use only a mild soapy solution
for cleaning the safety belts.◀
Use only a mild soapy solution, with the safety
belts clipped into their buckles.
Do not allow the switchs to retract the safety
belts until they are dry.
Carpets and floor mats WARNING
Objects in the driver's floor area can limit
the pedal distance or block a depressed pedal.
There is risk of an accident. Stow objects in
the vehicle such that they are secured and
cannot enter into the driver's floor area. Use
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