2016 AUDI Q5 ESP

Care and cleaning
Component Situation Solution
Te xtil es
Deposits adhering to Vacuum cleaner
a rt ifici al le ather , the surface
Alcant ara Water-based deposits Absorben
t cloth and mild soap solutiona>
such as coffee, tea,
blood, etc.
O il-based deposits Apply a m ild soap solution a), blot away the dissolved oil or
such as oil, make-up, dye with an absorbent towel and, if necessary, treat after-
etc. ward wit h water.
Special deposits such Special stain remover, b lot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessary a)
tex paint, shoe pol-
ish, etc.
Natural leather Fresh stains Wool cloth with a mild soap so
lutiona)
Water-based deposits Fresh sta ins : absorbent cloth
such as coffee, tea, Dried sta ins: stain remover suitable fo r leather
blood, etc.
Oil-based deposits Fresh stains: absorbent cloth and stain remover suitable
such as oil, make-up, for leather
etc. Dried sta ins : grease dissolv ing spray
Special deposits such Spot remover suitab le for leather
as ink, nai l polish, la -
tex paint, shoe pol-
ish, etc.
Ca re Regularly apply cond ition ing cream that protects from
light and penet rates into the materia l. Use specia lly-co l-
ored conditioning cream, if necessary.
Carbon parts Deposits clean the same way as plastic parts
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (l liter) of water
_& WARNING
The windshie ld may not be trea ted with wa­
ter-repelling windshield coating agents. Un­
favorable conditions s uch as wetness, dark­
ness, or low sun can result in increased glare .
Wiper blade chatter is also possible.
(D Note
- Headlights/tail light s
-Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form.
- Wheels
210
-
- Never use any paint polish or other abra­
sive materials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors /camera lenses
- Neve r use wa rm or ho t wa ter to remove
snow or ice from the camera lens . This
could cause the lens to crack .
- N eve r use ab rasive cleaning materials or
a lcohol to clea n the camera lens . This
could cause scratches and cracks .
-Doo r window s
-Remove snow and ice on windows and ex-
terior mirrors with a plast ic scraper. To

,....,
N
co
er::
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,...., Many gasoline grades are blended to perform es ­
pecia lly we ll for winter or summer driving. Dur­
ing seasona l change-over, we suggest that you
f ill up at busy gas stations where the seasonal
adjustment is more likely to be made in time.
- Fuels containing a high percentage of etha ­
no l such as ESO and E85 may only be used in
vehicles with flexible fuel* eng ines. Using
high ethanol fuel in veh icles not equ ipped
with flexible fuel* engines can cause severe
engine damage .
- Methanol fuels which do not meet these re­ quirements may ca use corros io n and dam­
age to plast ic and r ubber components in the
fuel system.
- Do not use fuels that fail to meet the spec i­
fied c rit er ia i n this c hapter.
- If you a re unable to determine whether or
not a particular fue l blend meets the spec i­
fi cat ions, ask your service station o r its fuel
su pplier.
- Do not use fue l fo r w hich the contents can­
not be identified.
- Fuel sys tem damage and performance prob­
l ems result ing from the use of fue ls diffe r­
ent from those specified are not the respon­
s ibility o f Audi and are no t covered under
the New Vehicle or the Emissio n Contro l
System Wa rranties .
- If you experience a loss of fue l economy o r
driveability an d performance prob lems d ue
to the use o f one of these fuel b lends, we
r ecommend that you switch to unblended
fuel.
Ethanol fuel (Bio-ethanol)
App lies to vehicles: with flexib le fuel engine
You con recognize vehicles with a flexible fuel
engine by looking a t the label on the inside of
the fuel filler flop.
Veh icles with flexibl e fu el engines may be op er­
ated w ith bio -ethanol fuels such as E85 (85%
ethano l and 15% gasoline) or with un leaded gas­
oline (9 1 AKI/RO Z 95). The ve hicle may a lso be
ope rated with a mixture of these fuels.
Fuel and R efueling
Your fuel consumpt ion w ill increase when using
bio-ethano l fue ls due to th e lower amount of en­
ergy conta ined per un it vol ume in ethanol.
Warming up the flexible fuel engine in low
temperature s
Due to the chemica l composition of b io -ethanol ,
a certa in amount of fue l ends up in the engine o il
when driving short distances in very low temper­
atures . This fuel evaporates again when the en­
gine is warmed up.
II Please warm up eng ine .
If the drive r message appears in the instr ume nt
cluster disp lay, drive with a warm engine to re ­
duce the oil leve l.
(D Note
- N ever fill wi th metha nol o r with a higher
percentage of b io -ethanol than 85% (E85).
A highe r percentage of bio-ethanol in the
fuel can cause damage to the engine or to the fuel system.
- If you use on ly E85, it is recommended to
fill the fue l tank complete ly w ith unleaded
premium grade gasoline every 5,000 mi les.
- If you expe rience starting, rough id le or hes ­
itat ion d riveab ility prob lems, f ill the fuel
tank complete ly w ith unleaded p remium
grade gaso line and drive it norma lly until
the gaso line is used. See your author ized
Audi dea ler if the problem persists.
- Inform your author ized Audi dealer that you
are operating o r have operate d the vehicle
w ith E8S.
- Read and follow the i nformat ion and tips
abou t gasoli ne <=:>
page 212 .
(D Tips
It may take longer to start the engine when
the outs ide temperatu re is very cold . If possi­
ble, use w inte rized fue l if tempe ratures are
below free zing .
213

Fuel and Refueling
Static electricity can cause sparks that can
ignite fuel vapors released during refueling .
- Never smoke or have an open flame any­
where in or near your vehicle when refueling
or filling a portable fuel container.
- For your safety, we strongly recommend
that you do not travel with a portable fue l
container in your vehicle. The container, full
or empty may leak and could cause a fire, especially in a crash.
- If, under exceptional circumstances , you
must transport a portable fuel container,
please observe the follow ing :
- Never fill a portable fuel container while it
is anywhere in or on the vehicle (for exam­
ple, in the luggage compartment, or on
the trunk) . Static electricity can build up
while filling and can ignite fuel vapors
causing a fire.
- Always place a portable fuel container on
the ground before filling .
- Always keep the filler nozzle completely
inside the portable container before and
during filling .
- If filling a portable container made of
metal, the filler nozzle must always be in
contact w ith the container . This will help
prevent static electric ity from discharg ing
and cause a fire.
- Never spill fuel inside the vehicle or lug­
gage compartment . Fuel vapors are highly
f lam mable.
- Always observe local and state/provincial
laws regard ing the use, storage and trans­
portation of fuel containers.
- Make certain the fuel conta iner meets in­
dustry standards (ANSI/ ASTM F852-86).
(D Note
If any fuel has spilled onto the car, it should
be removed immediately to prevent damage
to the paint .
@ For the sake of the environment
As soon as the correctly operated nozzle switches off automatically for the first time,
the tank is full. Do not try to add more fuel
216
because fuel may spill out. In addition, the
expansion space in the fuel tank will be filled -
causing the fue l to overf low when it becomes
warm and pollute the environment.
(D Tips
- Running your engine white refuelling may
cause vapors to escape or even cause fuel to
spill out of the tank. This wou ld then shut
off the fuel nozzle before the tank is full.
- Do not refuel your vehicle with the ignition
turned on. The fuel gauge may otherwise not indicate the correct fuel level after refu­
elling .
- Diesel vehicles* are equipped with a diesel
misfueling protector. It allows the vehicle
to be fueled only with a diesel fuel pump
nozzle. A worn or damaged nozzle or a noz­
zle that is too small may not be able to open
the diesel misfueling protector . If this is the
case, try turning the nozzle before inserting
it in the fuel filler neck, use a different fuel
pump or see your authorized Audi dealer or
authorized repair facility for assistance.
- Th e fue l fi ller f lap of your vehicle is not
locked when you lock the vehicle from the
inside.
Unlocking the fuel filler flap
by hand
You can open the fuel filler flap by hand if the
pow er locking syst em should fail .
Fig. 192 Lu ggage compa rt men t: Em ergency open ing of
fu el filler fl ap
Th e emergency open ing mechanism is located
behind the right side trim panel in the luggage
compar tment.
.. Open the right side trim panel.

Fuel and R efue li ng
Filling AdBlue
Applies to veh icles: w ith selective cata ly ti c reduction
Fig. 193 Right rear side of the vehicle: removing the AdBl­
ue cap
The Ad Blue tank opening is located near the die­
sel tank opening. Add at least 1 gallon (3.8 lit­
ers) of Ad Blue. This is the minimum amount re­
quired to ensure the system detects the refilling
and to start the engine. You can fill a maximum
of 6 gallons (23 liters).
Requirement: The request to add Ad Blue must
appear in the instrument cluster display.
• Switch the ignition off.
• Open the tank door
r::!) page 215.
• Turn the filler neck cap counter-clockwise using
the wheel wrench from the vehicle tool kit to
remove it
¢ fig . 193.
• Fill the Ad Blue with the bottle¢ page 218 or
the canister ¢
page 219.
A WARNING
AdBlue can irr itate the skin, eyes and resp ira­
tory system. If there is contact with the fluid,
flush immediately with plenty of water. Con­ sult a physician if necessary.
CD Note
- Only use Ad Blue that conforms to the
standard ISO 22241-1. Do not mix any addi­
tives w ith the AdBl ue and do not d ilute it
wi th water.
- Do not add Ad Blue to the diesel ta nk or add
diesel f uel to the AdBlue tan k. Do not start
the engine under any circumstances if the
wrong fue l is filled in the tank. There is a
risk of damaging the fuel tank system and
218
the engine . See an authorized Audi dea le r or
authorized Audi Service Facility for assis­
tance.
- Ad Blue attacks surfaces such as painted ve­
hicle components, p lastic and carpet. Re­
move the fluid as quickly as possible with a
damp cloth and plenty of cold water. If the
AdBlue has a lready crystall ized, use warm
water and a sponge. Ad Blue residue that is
not removed w ill crystall ize and can damage
t he affected s urface.
- Do not store refill bottles or canisters per­
manently in the vehicle. If the container
leaks, the escaping Ad Blue could damage
the vehicle inte rior.
- Do not allow Ad Blue to come into contact
with cloth ing. If t here is contac t w ith the
fluid, flush immediately wi th plenty of wa­
ter.
(0 Tips
Fo llow the AdBlue manufacture r's instruc­
tions for use and storage.
Refilling Ad Blue w ith a bottle
App lies to vehicles : wi th selec tive cata lyt ic reduct ion
• Remove the cap from the refill bott le ¢ &. in
Filling AdBlue on page 218,
¢ 0 in Filling
AdBlue on page 218.
• Posit ion the bottle on the filler tube and turn
the bottle clockwise until it stops turning.
• Press lightly against the bottom of the bottle
to empty it . Cont inue pressing the bottom of
the bottle unt il it is empty or until fluid stops
flowing into the tank.
• Remove the bottle and close the filler neck
¢ page 219, Completing .
CD Note
Only use refill bott les tha t are approved for
you r vehicle. Using other systems can cause
Ad B lue to leak.
(0 Tips
- You can obtain refill bottles from an author­
ized Audi dea le r or authorized Audi Service
Facility.

Checking and Filling
Checking and Filling Hood
Releasing the engine hood
The engine hood is released from inside the vehi­
cle .
Fig. 195 Driver's side footwell : eng ine hood release lever
.. With the driver's door open, pull the lever un­
der the instrument panel in the direction of the
arrow ¢
fig. 195.
The hood pops up slightly under spring pressure.
Opening the engine hood
CJ
Fig. 196 Release lever under t he e ngi ne hood
Before opening the engine hood, make sure that
the windshield wipers are flat against the w ind­
shield. Otherwise, they could damage the paint
on the hood.
.,. Pull up on the release under the hood
¢
fig . 196. This releases the catch.
.,. Open the hood all the way ¢.&_ .
,& WARNING
Hot engine coo lant can burn you.
220
-To reduce the r isk of being burned, never
open the hood if you see or hear steam or
coo lant escaping from the engine compart­
ment. Wait until no steam or coolant can be
seen or heard before carefully opening the
hood .
Closing the engine hood
.,. Pull the hood down until the pressu re from the
struts is reduced .
.. Let the hood
drop down and latch in place. Do
not try to push it shut;
it may fail to engage
~A -
A WARNING
A hood that is not completely latched could
fly up and block your view while driving.
- When you close the engine hood, check it to
make sure the safety catch has properly en­
gaged . The hood should be flush with the
surrounding vehicle body parts .
- If you notice while driv ing that the hood is
not secured properly, stop at once and close
it .
Working in the engine compartment
Be especially careful whenever you work in the
engine compar tment.
-
Whenever you must perform any work in the
engine compartment , for example checking and
filling different fluids, there is a risk of injury,
burns and accidents. To prevent personal injury
always observe the following WARNINGS. The
engine compartment of any vehicle is a hazard­
ous area ¢.&, .
A WARNING
To help avoid injury, before you check any­
thing und er the hood:
- Turn off the engine.
- Remove the ign ition key .
- Apply the parking brake.
- Move selector lever of automatic transm is-
sion to P (Park).
-

Checking and Filling
areas, into open streams or down sewage
drains.
- Recycle used engine oil by taking it to a used
engine oil collection facility in your area, or
contact a service station .
Cooling system
Coolant
The engine coolant performs two functions: it
keeps the engine from overheating and it pro­ tects the engine from freezing in the winter.
The cooling system is sealed and generally re­
qu ires little attention .
The cooling system has been filled at the factory
with a permanent coolant which does not need to
be changed. The coolant consists of
a mixture of
specially conditioned water and the manufactur­
er's g lycol-basedcoo lant additive G 13 antifreeze
w ith anticorrosion addi tives (50% for USA mod­
e ls· 60% for Canadian mode ls). This m ix ture
'
both ass ures the ne cess ary fros t protection and
p rotects metal com ponents in the engi ne's coo l­
ing system from corrosion and scaling .
It also
raises the boiling point of the coolant.
Do not red uce the concent ra tion of the cool ant in
the s ummer by addi ng p la in water.
The propor­
tion of coolant additive must be at lea st 50 %
but not more than 60 %
to maintain antifreeze
protection and cooling efficiency. If the coolant
frost protection is too low, the coo lant could
freeze and damage the vehicle heat ing and en­
g ine cooling system .
For year -round driving, antifreeze is added at the
factory for temperatures down to:
- -3 1 °F
c -3s0c) usA
- -4 0° F ( -40°C) Canad a.
I f you must add coolant, use a m ixt ure of wa ter
and coolant add it ive. M ixing the coolant additive
with d istilled water is recommen ded.
_& WARNING
B efore you che ck anyt hing i n the engine com ­
partmen t, a lways read and heed all WARN -
226
INGS ~ & in Working in the engine compart­
ment on page 220.
(D Note
- Be fore w inter sets in, have the coolan t
checked to see if the coo lant additive in your
vehicle is suff ic ient to meet the climate con­
ditions. This is especially important if you
live in a region where the winter is extreme­
ly cold. If necessary, increase the proportion
of coolant addi tive to 60% .
- Whe n adding coolant additive to your cool­
ing system, remember:
- We re commend usin g on ly coo lant addi­
tive G12++ o r G13 fo r yo ur vehicle. This
coolant ad dit ive is availab le at authorized
Audi dealers. Other types of antifreeze can
significantly reduce corrosion protection.
The resulting corrosion can cause a loss of
coolant and serio us engine damage.
- Do not add any type of radiato r leak sealant
to your vehicle's engine coolant. Adding ra­
diator repair fluid may adversely affect the
function and perfo rmance of yo ur cooling
system and cou ld resu lt in damage not cov­
ered by your New Ve hicle Li mited War ranty.
Checking the engine coolant level
The engine coolant level can be checked with a
quick glance.
Fi g. 20 0 Eng ine compartment: cover on the coo lant expan ­
s io n tank
Befo re yo u check anything in the engine compart­
ment,
always read and heed all WARNINGS
~ ,& in Working in the engine compart,nen t on
page 220. ..,.

Checking and Filling
Disconnecting the battery terminals
Some vehicle functions (power window regula­
tors, for example) are lost if the battery termi ­
na ls are disconnected. These functions have to be
relearned after the battery terminals are con­
nected again. To prevent this, the battery should
only be disconnected from the vehicle e lectrical
system when absolutely necessary for repairs.
Vehicles not driven for long periods
If you do not drive your vehicle over a period of
several days or weeks, electrical components are
gradually cut back or sw itched off. This reduces
energy consumption and ma intains starting ca­
pab ility over a longer period
c::> page 195 .
Take into consideration that when you unlock
your veh icle, some convenience functions, such
as the interior lights or the power seat adjust­
ment, may not be available. The convenience
functions will be available again when you turn
on the ignition and start the engine.
Winter operation
During the winter months, battery capacity tends
to decrease as temperatures drop. This is be­
cause more power is also consumed while start­
ing, and the head lights, rear window defogger,
etc., are used more often.
Avoid unnecessary power consumption, particu­
larly in city traffic or when traveling only short
d istances . Let your authorized Audi dealer check
the capacity of the vehicle battery befo re winter
sets inc::>
page 231. A well cha rged battery w ill
not only preven t starting problems when the
weather is cold, but will also last longer.
Working on the battery
Be especially careful when working on or near
the battery.
The batte ry is located in the luggage compart­
ment under the floor. Before you check anything
in the luggage compartment,
read and heed all
WARNINGS
c::> & .
Hybr id drive*: you can find important information
about the high volta ge battery unde r
c::> page 97.
230
Always heed the safety warnings , when working
on the vehicle battery or the vehicle electrical system to prevent injury.
The following WARNINGS are very important
when working on the battery :
Always heed the following WARNING SYM· BOLS and safety precautions when working on
the battery .
®
Always wear eye protection .
A
Battery acid contains sulfuric acid. Al-
ways wear gloves and eye protection .
@
No
• sparks
• flames
- smoking.
~
When a battery is charged, it produces
hydrogen gas which is explosive and
could cause personal injury.
®
Always keep the battery well out of reach
of children .
.b WARNING
-
Whenever working on the battery or on the
e lectrica l system, there is the risk of injury,
accident and even fire. Read and heed the fol­
lowing WARNINGS:
- Always wear eye protection . Do not let bat­
tery acid or any lead particles get on your
skin or clothing. Shield your eyes. Explosive
gases can cause blindness or other injury.
- Battery acid contains sulfuric acid. Sulfuric
acid can cause blindness and severe burns.
-A lways wear glo ves and eye protection. Do
not tilt the battery because acid could leak
out of the ventilation openings.
- If you get battery acid in yo ur eyes or on
you r skin, immediate ly rinse with cold wa­
ter for several minutes and get medical at­
tention .
- If you should ingest any battery acid , seek
medical attention immediate ly.
- Do not expose the battery to an open flame,
elec tric sparks or an open light.
- Do not smoke.
~

Check ing and F illing
"' Connect the charger connectors according to
the instr uctions to the
jump start bolts . (Bolts
u nder the cover = "posit ive", Bo lts with hex
head = "negative") .
"' Only now plug the mains lead for the charging
equipment into the wall outlet and tur n it on
¢& .
"' Make sure the charging rate is not over
30 amp s/14 .8 Volt.
"' When the batte ry is fu lly charged: T urn the
charg ing equipment off and remove the mains
lead from the wall outlet .
"' Now remove the clamps for the charg ing equip­
ment .
"' Close the cover @on the positive term inal and
re-install the cover@.
"' Close the hood
c:::;, page 220 .
A discharged battery can freeze at temperatures
of only 32 °F (0 °C). Allow a frozen battery to
thaw completely before attempt ing to charge it
c:::;, ,& . However, we recommend not us ing a
thawed batte ry again because the battery casi ng
can be cracked due to ice fo rmation and can leak
b attery acid.
Battery charging (Maximum charging rate of
30 amps/14.8 Volt)
W hen cha rging at low vo ltages (e .g . with a trick ­
le charger ),
the ba tte ry cables do not h ave to be
d isconnected first. The b att ery caps sho uld
no t
be opened when charging a battery.
It is not necessary to remove the batte ry from
the l uggage comp artme nt.
Fast charging the battery (charging rate
above 14.8 Volts)
F or techn ica l reaso ns do not use a battery charg­
er that uses vol tage greate r th an 14.8 Volts to
charge yo ur vehicle's bat tery.
A WARNING
Charging a ba ttery can be dangerous .
- Alw ays foll ow the operat ing instru ctions
p rovi ded by the bat tery char ger m anuf actur­
er when c harging your battery .
232
-Never cha rge a frozen battery . It may ex­
plode because of gas trapped in the ice. Al­
low a frozen battery to thaw out first.
- Do not reuse batter ies which were f rozen.
The battery housing may have cracked and
weakened w hen the battery froze.
- Charge the battery in a well ventilated area.
Keep away from open flame or electrical
spark. Do not smoke . Hydrogen gas generat­
ed by the battery is explosive.
- To reduce the da nger of explosion, never
connect or d isconnect c harger cables while
the charge r is ope ra ting .
- Fast c harg ing a battery is dange rous and
should o nly be attempted by a compe ten t
t echnicia n w ith the prope r equipment .
- Battery acid that may spill duri ng charging
should be washed off w it h a so lution o f
warm water and baking soda to neutra lize
t he a cid.
(D Note
Neve r use a fast c harge r as a booster to start
the eng ine . This will seriously damage se nsi­
tive electronic components, such as cont rol
units, re la ys, ra d io, e tc., as well as the batte ry
c h ar ger.
Battery replacement
The new battery must have the same specifica­
tions and dimensions as the original equipmen t
battery.
Intelligent energy manageme nt in yo ur vehicle is
r esponsib le for d istr ib uting t he e lec trica l energy
t hr oughou t your ve hicl e
c:::;, page 195 . The intelli­
gen t energy management system w ill keep the
engine battery charged bette r then vehicles with ­
out this system . To make sure the additional
e lectrica l ene rgy is available once aga in after you
have changed the batte ry, we recommend that
you install batteries of the same type and manu­
facture only (the same as those installed at the
time yo ur vehicle was delivered) . Specifications
a re listed on the ba tte ry ho using . Your a uth or-
iz ed dealer m ust code the battery in the energy
9"'